The complaint has been investigated and
resolved to the customer's satisfactionResolved Tobaccoonline.co.uk — Scam
resolved to the customer's satisfaction
At Feb. 09 I ordered 3 boxes cigarettes, everything looked fine - I got a confirmation that my order was about to be shipped. Nothing happend for a while. Then I mailed them and they said that it had been shipped and I should be able to follow my order with the tracking number. But I didn't get any tracking number, so I mailed them again and now my order wasn't shipped yet but it would happend the following saturday (weird day). Nothing happend, of course, I mailed them again and next saturday they said...I contacted my bank and got my money back. Then they wrote me that I should make sure that the bank didn't withdraw the money...But I didn't answer them... I think it's weird that they stayed in contact with me the hole time, not one time did they not answer me...Why go through so much trouble if they already had my money and didn't intent to send me my cigarettes? I think it's weird...
The complaint has been investigated and resolved to the customer's satisfaction.