The complaint has been investigated and
resolved to the customer's satisfactionResolved Titlemax — outrageous interest-no truth in lending disclosure
resolved to the customer's satisfaction
i took out a 1050.00 title loan with title max- against my toyota 4 runner-custom--blue booked at 4500.00-- after paying 800 on loan i realized that my principal had not started to drop-indeed wouldnt even start untill 2 more payments of nearly 200 each- i was concerned that i was paying 1400.00 and still no prinicpal came down- indeed i still owed almost 2 thousand$$ on 1000.00 loan!!! i requested to look at my file and was told that a new fedral law prevented that- at that instant i called my friend, an attorney and alsothe owner of highland title- he heard then refuse me the file and had me tell them they were breaking the law-- he then told me to request my truth in lending disclosure-- both the sales clerk and store manager did not know what this was- my friend told me to tell them they were breaking the law- he then had me explain that all lenders needed this disclosure in arp format siting the specifics of the loan-- i told him my receipts show a 121.56% annual percentage rate-- he told me to tell them they are breaking the law-- finally the office manage had the clerk make copies- however- as the pages printed she went over each page with the clerk and the manager told the clerk to change 3 of the pages- my lawyer friend still on phone the whole time---i told him---the manager gave me the forms and i left- i faxed them to my friend who contacted titlemax attorney--to try to figure why i was paying the title loan back times 3-- during this time i kept in contact with the office manager- 2 times per month-- all logged on my phone-- i wanted to make a payment while the lawyers disscussed the issues- she rufused payment--3 months in a row- i explictly explained that i did not want to loose the truck-- i would make payments while it was being solved as i still owed on my loan- just simply was not paying back 3-6 thousand on a 1thousand dollar loan-- she refused payment all three months!!! then a tow truck keeps coming to take the truck-- they have not-- but i am angry-- their fees are worse than a loan sharks!!!