Titlemax / TMX Finance
reviews and complaints

I was scammed by a fast talker who claimed that he was a street racer.I didn't want to take out a loan against my car. It was ironic that once I agreed, one of the other lending officers had also been a street racer! The scam artist told my lending
Officer that we would take the maximum amount loan of over $4, 000. I'm on Social Secyearurity Disability and I make $13, 000 a year. Title Max didn't even look at my income and they listened to the scam artist say that he would pay the loan off in a month. Well the scam artist left, after I bought a used car and disappeared. Yes, I entered into the loan, but my boyfriend has told me that this was a predatory loan. Something needs to be done to protect people from feeling bullied into agreeing into signing these loans

Called and went down to the Title Max office to get my receipts, statement and pay off information, AJ the manager told me they didn't have to give it to me because it was covered under State law, I ask many times to show me the laws and he refused, How can I pay off the amount when they don't provide the pay information, which they are in violation of the freedom information act. Some state agencies to audit them to see where all this money is going, see there books etc

I have a Title Loan with Title Max in Jackson, Tn., Recently I have moved to Kentucky. I am disabled and always pay this payment on the 3rd of each month. My car is 14 years old. When I moved to Kentucky this affected my income for 1 month. I called Title Max and asked if I could pay 2 payments on the 3rd since I only received a half of my income for the month of August. She put me on hold came back and said that is fine. I advised her I would Western Union the money. I have sent this payment Western Union before and they wrote the number down wrong and contacted me that they were going to take my car. When he checked with Western Union he said they would not because it was dated on the 3rd. So, I expected Title Max to accept the 2 payments on the 3rd. My total balance is 300.00 They took my car today, the first. I had just packed a bag to stay with a friend a couple of days out of town due to no groceries in my home. I had placed my bag in my car with all my medications. I have very bad health issues. I have no way to get to a hospital or doctor to get medication until this is straightened out. There were other valuables in my car. I have tried to find out where my car is so I can get my medications and have no doubt these bottles were seen as they were in a clear zipper bag in the front floor board. I think they should have at the very least knocked on my door with those. I fully intend on getting my car. There phones have been messed up for two months and I have left several messages for them. I am so distraught...I use this car for doctor appointments out of town and have an appointment I'm going to miss over this. If they would have told me that they could not accept 2 payments and they must have the 1 that I owed immediately I would have gotten the 60.00 somewhere to pay them. There are toys for children in the back seat which are very important to these children. One of which I can never replace. I see there are several class action law suits online. There are so many complaints. I learned a very valuable lesson today...always check for complaints that would prevent A False sense of a company honoring an agreement. I was told when you get very close to paying off a loan with them they then get the car and make you pay extra to get it back. I don't know how people like this can sleep at night. They prey on the poor and make things worse for them. They already get a huge amount of interest which I agreed to so why would they do this? I almost don't want to wake up. If they don't do the right thing. I hope I don't. I understand if I just didn't pay...but they said if you ever have any problems just call us and we will set up a plan but make sure you call. I called and now I am stranded and have none of my medicine that I need a great deal. If they do the right thing I will post that, if not well I give up on everything

I was asking the manager about why all my payment went all to interest now he told me becaue I was late now I owed 257.00 but I paid 315.00 so I would be ahead when my next pament was due.So the manager put the all the 315.00 toward the interest and I didn't understand that when 68.00 was early which should of went toward my payment.then he through my money at me and said my balance is due in full right now.Something needs to be done to this company it isn't right

July 9, 2012 my usband and I took out a title loan with TitleMax in Bessemer, AL. We repaid the loan August 7, 2012. We cannot get our title back. Everytime I go in to pick it up I am told that it has not come back from the State of Alabama DMV. I contacted the State of Alabama DMV concerning this matter and have been told that they have not received my title from TitleMax. It have been 4 months and I still have not got the title. I feel like they owe me a refund of some of the money that we borrowed or at least the interest we paid them. I also think that they should not be allowed to advertise "GET YOUR TITLE BACK WITH TITLEMAX" because it is a lie. You can apply for a replacement title and get it in less then 2 weeks, but you can't get TitleMax to do their job. I will never do business with them again and I will never recommend any one else use them.

We had our car repoed after the assumed they tried to call us and came by our house I didn't have any missed calles from them or any notes at my house. We received a letter of what was supposed to be in our car. Well we went to pick up our stuff and we didn't get ANYTHING that was in the trunk of the car. When we asked about it we were told that we got everything that was in the car. My husbands college books and cb radio didn't get returned. We was told they would call the people who got our car b/c they had already sold it. Was told to come back today to talk to the manager (who was there yesterday and spoke to us) we went and talked to the manager and was told we should have called if it wasn't on our list. Ok how are we supposed to know what they put under misc? Needless to say we have nothing from them and NOONE HAS SEEN THE STUFF IN THE TRUNK OF THE CAR..oh and the manager told us she knew how our job was... I would love to see her walk one day in our shoes working like we do, she has no idea... DO NOT USE THESE PEOPLE

This company is full of harrasment. I just got my loan 2 weeks ago and its not even time to be due for a payment. They have called my family members and friends already asking questions about me that are personal. That leaves me wonderin what they will do next...its like they are spys prying into your business and medaling in your life. they are horrid and I'm afraid they might even be following me around trying to steal my car. Please do not mess with Title Max they will be your worst nightmare.

Titlemax has charged me 121.55%interest, i've paid them back $2158 and I pay they 3 month, now I owe they $1760, I Thought I have a higher car payment, I pay every month $320 at least it is not in danger every month of being repo'd. I loss my job, I dont pay 30 day they take my car go to sell, I call Titlemax to day why, they came and took my car at midnight i had my stuff like car seats, money, and other stuff in the car i follow the tow guy to get my car seat they stop but never open i called the store to upon my payment the manager of the store just need the money whole amount i own so i need people to know that title max is the worst store read the policy before you give them your title i understand that you don't care about this note but we didn't pay them so i understand they can come but they should contact me so i can get my stuff out the car.i want this business to close no more load from this if you need money go t a bank or wait till your pay day

Well, after needing to pay my rent, I decided to go to TitleMax.Dummy!I have been late more then once..put the last time I checked to pay out my loan was just under $700.Now when I last checked it was up to $968.Well, I just went and made a payment of $224.Now it's back down to $694.54, but, as I did a payment early, they expect a payment tomorrow of $110.Which makes no sense to me or anyone else for that matter.Now, yes, Idid it! I did this crap in a time of desperation when I had no other choice.But, When I went in, Jay sat down and said something to the effect of...We have to double check your monies cause Title Max is in a lawsuit for loaning money to people who don't have the finacial means to pay us back. Well crap, who is?This was a moment when I thought "O S#@$!" But I did it anyways, and now I'm screwed.They gave me those silly cardes to give to people to get a loan and get $25 bucks to you, Sorry, but I won't jack anyone for $25...I know I did it! WARNING, Will Robison, WARNING...DON'T DO IT!Since my [censored] did it, I get to pay back $2, 685.73 for a whooping $800...Boy did I get it in the butt! ONCE AGAIN>>WARNING DO NOT DO IT!

The Titlemax in Carrollton GA. has a manager named Amanda she is very rude and treats clients like ###.. This Titlemax is only out to take your car not your payments. I pawed my title with Amanda at tilemax and my husband is on workers comp due to no fault of his own when the workers comp first started they were not paying weekly as they should have so we had to go pawn our title little did we know that the manager Amanda wanted our car for her husband. We were 2 days late on our payment and we had called Amanda and explained that my husbands check had not showed up yet and as soon as it did we would be in to make our payment. It was on the 5th day of being late when we had to borrow money from a lady at the post office to buy food for us and our 3 boys because we have NO family. That day was the worst day of my life we went into wal-mart to buy a little bit of grocery's when we walked out with food in buggy there was a man standing by our car my husband ran up to our car and asked the man to get away from our car well the man jumped into the car and drove off we thought someone had just stole our car we never thought Titlemax would take the car after only 5 days of being late. So with what little food we had for our kids in a buggy going bad due to the heat outside we were stuck in wal-mart parking lot with no way home. After about a hour we found a ride and we called Amanda at Titlemax she would not talk to us and the other employees said they did not know why she did that to us they said she was wrong for leaving us in a parking lot with no car. We tried calling Amanda for days to get our car back but she would never talk to us and every other employee at Titlemax would tell us they didn't know where our car was. I would like for people to be informed on how Titlemax does people in need PLEASE PEOPLE BEWARE OF TITLEMAX IN CARROLLTON GA. THEY WILL TAKE YOUR CAR AND LEAVE YOU STRANDED ON THE SIDE OF THE ROAD...

I have a comp;aint against Title Max Title Loan Company, because they are making phone calls to me everyday from 7am until 7pm. They have called my contacts that I used on my application and have gone to my mother's home and left a letter for me for her to give to me concerning my account. I called them and told them that my income tax refund would be coming in on a card and that as of today the money was not yet loaded on my card. These people proceeded in calling me from my daughter's phone and I thought that the call was coming from her and it was from the lady at Title Max. I called my daughter and she told me that there was nobody with her when this call came in, because she was in the shower and had not called her. These people then made a phone call using my brother's cell phone number and when I answered the phone; it was Title Max calling me again using his cell phone. I called my mother and she called her local phone company who said that they were using a system called "SPOOFING WHERE THEY USE A REMOTE EXCESSING DEVICE AND IS SEEING WHO IS CALLING HER ON THE PHONE AND MAKING A CALL FROM THAT NUMBER FROM WHICH SHE JUST GOT OFF THE PHONE WITH." My mother was informed by the phone company that this is illegal and that we should contact the cell phone companies that we are using to keep this from happening and to change our phone numbers to our cell phones. Its not like I'm not going to pay the loan off; its just that I'm going to pay this loan off and am waiting to get my refund so that I can pay these people off. It has made problems for me and my family members because these people are calling them all hours, showing up at their houses and making threats to my family members and I've made calls to the company and they do not want to work with you concerning this matter. Hopefully someone can do something about all of this, because this is no way for a company to do business.

I took out a title max loan in myrtle beach SC for 2000.00 I'm on disability and wanted the payment date the day after I got my check they told me the first month I would have to pay extra intrest but then I could pay every 30 days after that whith out penelties I have paid on this loan for a year 290.00 month I owe more now then what I got loaned last month I had a pay off off 2098.00 I paid them 1500.00 doolars now I owe 778.00 to pay it off they keep adding intrest on intrest This is not right

I took out a title loan with Title Max in Myrtle Beach, SC about 8 months ago. When the first payment came due I paid $1000 which made the next payment due in September 2010. By the time September rolled around I had moved to Florence, SC and I wanted my loan moved to the local branch. They said in order to move my loan I had to refinance, which I did. My first payment on the new loan was suppose to be due on October 15th, however on October 13th the manager of the local title max called and said that the payment was due. No one had told me that when I refinanced the loan that the date changed. I ended up making arrangements to pay on my loan on Friday, October 29th. On Thursday, October 28th I was admitted to the local ER for severe kidney stone pain. The next day which was Friday, October 29th I was admitted in to the local hospital to have emergency surgery to remove the kidney stones. I called the local Title Max branch and spoke to the manager and told her my situation she said that I would still have to have the payment in the office by the end of the day. I told her that there was no way I could get the money there. I told her that I would be able to come in to the office on Monday, November 1st and make the payment, she said that if the payment was not in the office by the end of the day on Friday, October 29th she would start the repo process. I asked her if she could explain the repo process to me and she said she could not explain it to me over the phone. I asked her if anyone else could and she told me "NO". On Saturday, October 30th while I was still recovering from surgery she called and told me that the payment had to be in the office by the end of the day on the 30th. I again told her my situation and told her that I would have the payment to them on Monday, November 1st at which time she told me that I would have to pay the entire balance. I understand that Title Max is a business but the way they are conducting themselves in very unprofessional and I will not recommend anyone to them!

what a place of business, sad to see there are allowed to discriminate against our soliders .for if you are a service member you can forget a loan due to they cannot charge you those fees and high rates for you are protected by law.i went in just to get the facts for i had heard of this and its true very true if you are in any service you will not get a loan ...a 2, 500 loan cost 5, 500 to pay back for all non service men and women .i vote we band as one and close the knoxville dooors ...

We went to Title Max looking to get a loan on my car. I called ahead to see how they price out the appraisal on the car and they told us they went through Black Book. We went to the Black Book website and my car (with low miles) came out to around $5000. Yet at Title Max they said they would only give us $1800 for the car, AND they wanted us to pay back $6000 over the next 2 years! I know they charge high interest, but a $4200 profit for them is absolutely ridiculous! We obviously decided against taking the loan and I would never recommend them to anybody. They completely take advantage of people in their time of need.