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went here for a tire plug, , , when trying to drive my car felt like my whole wheel assembly wanted to fall apart..ask the manager what happen they started blaming me saying it was my falt and i didnt even make it out of there service center yet..so then i ask them is it safe to drive back home..and they said yes when trying to make it home i had no choice but to stop on the side road and call for help in a thunder storm...nice now my car is damaged and when i went there just wanted a plug for my tire... glad i didnt hurt myself driving home them guys have no compassion sad...James Carrera [protected]
Sure i dont know where to go from here...why they would tell me its safe to drive back home...truly bothers me this could of turned into a horrible accident, , and it could have been someone that has no exsperiance...just sad i was treated this way...you can call and maybe we can find a solution...james [protected]
i am ok made it home safe tomorrow will be talking to district manager
thank you very much
The complaint has been investigated and resolved to the customer’s satisfaction.
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