The complaint has been investigated and resolved to the customer’s satisfaction.
Thompson cigars gave out my charge card information to Passport to Fun Plus and Passport 2 Fun Plus. I got charge $14.95 on two different charge cards, two months in a row, if I didn’t call the bank to put a stop
on my charge card I would be still paying that charge today.
I call Passport to Fun Plus and was told that Thompson cigar sign me up for the service.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2 comments
I had been purchasing cigars two different times in the past and got bad cigars and/or rude service people; therefore I quit buying from them twice. Recently I tried Thompson Cigars again and spoke with a gentleman named Hoc who has been extremely helpful, respectful, and a great customer service agent.
I was charged twice for the same order----I called and asked to speak to a manager and the service rep refused-----NEVER BUY FROM THOMPSON