The Salvation Army USA – Page 15

I have a great working medical/adjustable bed I no longer needed. Being in Pittsburgh, I know there are plenty of older folks with low income in need. So I went online to Salvation army and scheduled for a pick up( they were the only charity picking up furniture).

I waited two months with this heavy bed sitting against my bedroom wall. The guys finally come today and there was one excuse after another as to why they couldn't take it. When I scheduled, I explained CLEARLY that this was a Heavy, adjustable bed. But the men said they never pick up beds like this. Then he says, "maybe, let me see". Then suddenly Everything has to be perfect, there can be no imperfections. He kept calling the scratch in the corner "damage". Mind you, the Salvation army store sells plenty of scratch and dent furniture. However, my bed Looks almost new except for the scratch I caused, trying to move the thing. It's complete with a clean Serta Foam mattress and cushioned cover. I could see the two guys simply didn't want to take it because they didn't want to lift it. The Big guy kept saying, " It will end up in the Monroeville land fill, because Salvation Army is very picky." the little guy says." Yeah, the guy over us doesn't know what he's doing. Some of the nicest things go to the dump." So we ask If they could just take the things downstairs for us, because, being Women, we can't lift it. They say no.

The two non-workers leave and I make a call to the Dispatch guy. I explain the situation, then he gives me a " Yeah, they can't move anything they're not gonna take. They ain't a moving company. I asked How much does it cost you to take the item to the dump after it has been rejected?" He answers " Well, about once or twice a day it costs $500.00."

Noticing this guy is a jerk, I reply.. " That's for a truck load, I'm asking about an Item." He responds. " Yeah that's for a truck, I don't know how much for an item." I'm honestly so frustrated now, I simply asked. " Couldn't I just give yins a donation to take the thing to cover your cost? " Then he replies.. " No. They wouldn't take any money, we can't accept donations like that. " So I ask one last question. " Do you know any churches, or other charities who would take an great working adjustable bed?" He replies. " No. Not from the top of my head. " I say ok and end the call.

I've never had such a bad Donating experience in my life. I waited two months for a waste of my time. Salvation army sucks.

I arranged over a month ago for furniture donation. When the truck arrived they told us they would not take the couch and 4 chairs, that were in good condition, because we have pets. They picked one piece of dog hair off a chair and refused to take all of it. It is ridiculous! I will never donate to the Salvation Army again, not a dollar at Christmas, nothing!

On December 22nd around 2:30 in the afternoon, my daughter and I were walking out of Walmart (Amherst, NH, 101A ) near the gardening side door. We appreciate the work of salvation army so we both made a donation to the bucket of the bell ringers.
As we were leaving, my 15-year-old daughter heard one of the bell ringers, a white/grey haired older gentlemen, say to his partner in a innuendoed tone and snicker: "I'd like to take her home." My daughter is a presidential recognized volunteer and tutor at other non profit, not prone to exaggeration. We respectfully demand action and may monitor the volunteers to make sure proper action is taken for the honor of young women donating and the two organizations involved. If the man has honor, he will admit his fault. Thank you.

A woman name Annie Vandeventer drives her salvation army money to and from where donations are made. She resides and brings it back to Asbury Park. I know this information because she took medical transportation with me and was bragging about how her and her man pull over on the way to drop off the money and steal from the bucket. I know times are touch Last year I was hospitalized and had no Christmas and this year I can't work still due to my illness. Yes it's awful and sadens me to the core that their will be no Christmas. But that doesn't give people the right to steal. It makes me sad that she is doing this and I needed to voice it. Thank you very much for your time. Merry Christmas and Happy Holidays.

4940 pan american blvd, north port FL 34287 at 11:30am today door was lcoked, hours stated open 9am-4pm (closed for lunch 12-1pm). People were inside but wouldnt help me. Went to 2120 loveland loveland Blvd, port Charlotte FL 33980 & they wouldnt help me either. I spent 2 hours & alot of gas driving around trying to find assistance, everyone is telling me to "try this place, or that place" or "im in the wrong county, you have to make an appointment" etc. I heard every excuse in the book & i was not treated nice by anyone. I lost my job 4 months ago where inworked for 12 years. I recently just got hired at a new job but will not receive a paycheck fofor another week. My FPL bill is past due & now my electric will be shut off on monday. I had to cash out my retirement to get through this difficult time & now that money is all gone which i worked my whole life to build up. I have never struggled like this before. I received food stamps for 2 weeks for $115 but that was all they would help me with. I have a zero balance in my checking account, no food in my home other than spaghetti noodles & canned spinach to live on. I am disgusted with how i have been treated & turned away today. I know plenty of people who have received assistance in the past with utility bills & they all suffer from substance abuse problems. They also get food stamps & rather than buy food they sell their cards to get cash & in return can get their drugs. After all the tax dollars i have paid towards the government over the years & donations i have given to charities for those in need, i am appalled that i can not receive one bit of help. This is a disgrace to call this community my home. I dont understand how all these people can lie about their lives & get all this assistance given to them when I am an honest citizen of this society & i get nothing in return. I will re-think about making any type of donation again in the future.

Today I went Christmas shopping. After I shopped at Ollie's I decided to go to salvation army in west mifflin pa to see what they have and to wait for my ride. As I was standing in the aisle I was told that I can not stand in the store and wait because my boyfriend works there. Meanwhile he was doing what he was supposed to and I was texting on my phone to see where my ride was. And i was told i can not stand there and wait because my boyfriend was working there. My complaint is that it shouldn't matter if he was working I was not bothering him I was a complete row down from where he was working, wasn't bothering him at all. There was no absolute reason to kick me out of the store just because I was waiting for my ride and my boyfriend was working there. I will not ever again set foot in the west mifflin store if I'm going to be treated that way. I want something done about this. This is not how you treat ur customers.

My mom and I have been going to this store for many years, it has always been one of the friendlest clean nice merchandise helpful store til about 6 months agao. Things have gone down hill the workers are not at all nice very anti social no smiles. The store is dirty beyond dirty the rest room that has always been there is out of order forcing people to go across the street to use the other stores rest room. Most prices are very good but latley the housewares is priced so high it doesnt sell. The numbers of people that use to go were much higher than now. I have watched little children wet them self because not restroom. Someone actually urinated in a glass jar and left it in the changing room. Things are going bad. Please can someone help. Salvation army has always been a great store to shop and the quality always great but now with all this going on and its not just me I have thought about starting a petition to have some thing done lots of people having a hardship as is and now to lose a store that is to help people is aweful. I hope there is something you can do my friend who is a spokes person for chrons disesease said it is against the law not to have a restroom in the store please help isnt that what salvation army is all about. Very concerned denise smith [protected]

On October 2 me and my fiancee apply for rental assistance with the salvation army we were approved to receive rental assistance and utility assistance but never received the funds i have contacted the manager who took my case several times and all i get is the runaround i will be getting evicted do to this situation iam ready to contact the news for false advertising about helping family in need get approved but dont receive the funds

The items in the thrift stores are way to high! These items are donations from the
public and should be priced for the low income people to be able to afford them. They have items priced as if they were being purchased at a retail store, brand new. Something needs to be done about that, it defeats the purpose of having a thrift store. Is there a profit to be made ? A coat for 20.00? A box of dishes 30.00? A pair of boots 20.00? Really people. Think of the needy, they cant afford prices like that!
Thank you and I will close signed disappointed in NM.

I was trying to complete a purchase at my local Salvation Army, upon getting to the register the cashier was friendly and helpful but apparently did not know how to use a chip reader as my card had a chip and he continued to swipe it saying it would not go through. I asked him if his card reader had the option to insert the card to read the chip and he seemed unsure.
Hey proceeded to involve the manager of this location who also tried swiping it so I asked him as well if there was a chip reader and he said yes. He then asked if he had tried inserting the card to which the employee lied and said he did. I watched him swipe multiple times, never once did he insert my card.
I asked the manager politely if he would try inserting it for me to complete my purchase but he refused and gave me my card back saying "it won't work" with no apology. I will not be returning to this location. Horrible service.

I made a pick up appointment the beginning of October or November 14, 2018. At the time I told him I would be donating one dining room table, six chairs and one hutch. I spoke to kris and he repeated it back to me. I got an email last week confirming our appointment. I called on November 13 To confirm it again, and I talk to David and he said oh yes you have a table chairs and the cabinet, ISaid yes and you're all confirmed. He said we will be there between 8 and 11 AM. I waited and no one showed up when I called I spoke to David and he said we don't pick up that kind of furniture. There was no sorry and his voice or remorse or any kind of apology. I counted on that pick up because my new set was coming in this week. I am appaled by the treatment I received By the Salvation Army.

I need help. Please call me back at [protected]. Some of these people are disrespecting and even some of the staff and security officers in charge of this place. I was being harnessed outside by a man when I was trying to sleep in my usual place for years and this happens. I do stay with family members sometimes and friends but they to go through difficult times. So
I have to figure this out on my own sometimes. So I did tired to leave and Stephanie is disrespecting right now. Just cussing me out. The staff just tied to handle but she still disrespecting me.

I have noticed on many occasions that Salvation Army store in Tunkhannock Pennsylvania, goes around with cart pulling all the big mens clothing with the color tags that go on half price, the day before and day of the 1/2 price sale. TY
his leaves no clothing in this department that is 1/2 price. I have donated numerous items and clothing and this practice makes me reconsider donating to your organization.

im melvin thompson from akron ohio i tryed to check myself in the arc program in akron ohio they let guy come back 4 or 5 times to the program but they turned me down to tell me in a bad way to go find services else where do to the fact i now i need help with drugs and alcohol where not perfect at times but when it comes to family issues how can u win i believe i deserve another chance at the arc salvation army in akron ohio i hope some one can help me resolve this issue higher up in the salvation army thank u melvin thompson akron ohio

The Salvation Army / donations spent on officers, not the needy

1 Roanoke, VA, United States Review updated: May 23, 2017
35 comments
Salvation Army, Roanoke:

Salvation Army officers lie about helping others, help only themselves. Here is how:
Corps Officer base salary, free house to live in, free vehicles including all
gas and maintenance, for him and his wife, all Federal, State, and Social
Security taxes paid, all utilities paid, free laptop for each of them, many
meals paid for him and his family, free college tuition for his children at any
university in the country, top of the line cell phone, free medical insurance
for his family, an allowance for each child he has, all life insurance and
retirement paid for. A $ 30, 000 base salary quickly turns into $ 120, 000!
Roanoke also has an Assistant Corps Officer, and he makes about half that
number. All of this is paid for by Roanoke donors.
The Salvation Army claims that 88% of all donations stay local.
However, a very small portion of that actually goes to help people of the
Roanoke Valley. The division that covers Roanoke includes over 30 local Corps.
Multiply the above dollar amounts by 30, and you will see that the largest
portion of donations goes to take care of the officers and their families, not
the needy. This division has about 12 officers at its headquarters in
Washington, DC. They make more than local officers. There are over 40
Salvation Army divisions in the United States. For most of the time that I was
at the Roanoke Salvation Army, most of the people who came to us for help were
turned away and told that "no funds were available." It is not hard to
understand why. And they got rid of me to save money. Increased giving means
more money for the officers to use for themselves. Also, for the five Christmas
seasons I spent at The Salvation Army, all Christmas Kettle donations went to
division headquarters in Washington, DC, none of them stayed in Roanoke. That was around one
million dollars for the five years. Part of it went to pay for extravagant
Christmas parties for all Virginia officers and their families. They all spent
one week at The Kingsmill in Williamsburg. Donating to The Salvation Army is a
bad idea. The officers are ###. The Salvation Army motto is "Doing the Most Good." It should read
"Doing the Most Good for the Officers." This is only the tip of the iceberg. There is much more. Please feel free to
share this information with others. Thanks.
It is still happening now in 2018 but it is even worse because they are not getting the big donations they used to receive so they are shifting the proceeds to salvationist workers in their administrations offices, many of which are either relatives (sons and daughters or members of their congregations) who virtually have no real education or experience in high ranking positions and "reorganizing" their departments to lay off non salvationist workers who actually do have the expertise. And the horrific thing is many of them have been loyal to the company for 20, 30 years. In the eastern area they even had a salvationist prayer meeting at their camp (it is shown on their facebook page for greater new york saying how "We Sheild Our Family" Yes their own who follow this religion.
And yes it is very apparant now that the donations from normal citizens who think they give 90% to the poor are being mislead because stastically they put down the church ministries as part of the money going to the poor. VERY MISLEADING. In essence many donations the average person or organization give thinking it is for charity is IN REALITY supporting their religion. Their message disclaimer about being a christian organization there to give to all according to christ indiscriminitaley has left out their founder's William Booths full philosophy which is documented in any books about him that his mission was to convert all to Christ, But one cannot preach and reach any one who is sick hungary or homeless. So even in their giving there is an ultimate secretive objective: conversion.
I have worked with them for many years and was naive to think that the support of the officers immense and expensive houses, their very expensive cars their own insurance policies which are much much better and more inclusive than any of the non-religious employees came from the support of their church members which I had been led to believe tithed. It was hard to be sure until the donations started to dwindle then it became apparent who had been chosen to sacrifice not the officers or the god fearing salvationist congregation but their devoted employees and services to those in need. They will claim that had to reduce staff and services due to lack of donation money but we all know now that it is being diverted to the upkeep of their churches and no and absoulutely noo sacrifices have been made by them. I believe there is lying on the annual reports to show that the donations are going to their programs and services because upon reviewing many of them it seems evident that they consider their church as part of those programs that unsuspecting donors are supporting.

I've been to this location for years with my family, and today I have never felt so disrespected. I went to the store with my dad and heard how the workers were speaking to him, and the faces they were making towards him. When asking a question my dad received a snobby one word answer, however when other customer continued to ask about the same thing my father was; she got a whole conversation out of it.

I was in the Salvation Army store in Jacksonville NC (near the Diary Queen and DMV) on Saturday October 27th with a few friends. We had found some items ang bought them. One of the shirts I had grabbed didnt have a tag so the cashier said due to policy they couldnt sell it but it had to be retagged on the Monday coming up. Well I said ok that is fine. I work until 7 pm on Mondays and today (October 30) I left my internship early in order to get there before 6 pm because I really liked the shirt. Well traffic was thick and I finally rushed my way there arriving at 5:57 pm. Yes I know it was close to closing and normally I would not even try to go in but I have a busy schedule and I was only going in for the one shirt I picked out Saturday. As I walk in, there are two ladies working and one older man checking out. Very rudely they told me they were closed. I asked if they closed at 6 pm and they said yes so i said it isnt 6 yet. One of the ladies rudely told me that i was not allowed to come in and look because they were closed. I said I got off early from work and rushed here to pick up a shirt I had found on Saturday. The man who was checking out said "go ahead they should let you get the shirt". Then one of ladies said no we are closed. So I walked up to the rack to see if I seen it and didn't. The man was waiting as I walked out because one of the ladies made a rude comment about locking the door. I told the man that I would never come back and that is was ridiculous how they treated me and he agreed with me. I never complain because I understand people have long and rough days but this was very rude and it does not help the salvation army's reputation. I will never shop there again and I will tell others about this experience. I would really suggest that these ladies be spoken to about their customer service and attitudes. Because I am pretty sure that they did not exhibit the attitude that the salvation army strives to provide. I will also be calling the phone number to report this as well. I truly hope some action is taken in regards to this manner