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damage done by delivery men
The room place delivery men damaged the top part of my backway hall wall while delivering mattress set. The store refused to repair damage or pay for damage. The department that handles it refuses to call me or write me regarding repair or payment for damages done by their delivery men. Management is very arrogant and unconcern.
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The Room Place Category
The Room Place is ranked 77 among 358 companies in the
Furniture Stores category
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