Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Furniture Stores The Room Place
The Room Place
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
The Room Place Customer Service Phone, Email, Contacts

The Room Place
reviews and complaints

The Room Place's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.theroomplace.com
www.theroomplace.com

Learn how the rating is calculated

2.1 22 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

The Room Place complaints 22

Resolved “My Order” Resolved “furniture warranty” Resolved “warranty” Resolved “POOR Quality and warranty scam” Resolved “Fraudulent” Resolved “damage done by delivery men”
ComplaintsBoard
H
4:08 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The Room Place Fraudulent

Bought a dresser, then a month later the wood shrank and warped, then the drawers starting falling through. Called the Room room they sent a tech out who said they would refund or replace. A week later they call us and said the tech wrote a report that said it was customer damage. What a scam...

Will never shop at that store again. Fraudulent warranties, poor excuse for furniture. Later I bought a new dresser at home goods for the same price and the quality was worlds apart. Beware of the room store. They have no quality control and knowingly sale inferior products.

Read full review of The Room Place
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report
ComplaintsBoard
P
6:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Room Place damage done by delivery men

The room place delivery men damaged the top part of my backway hall wall while delivering mattress set. The store refused to repair damage or pay for damage. The department that handles it refuses to call me or write me regarding repair or payment for damages done by their delivery men. Management is very arrogant and unconcern.

Read full review of The Room Place and 12 comments
Helpful? 0 0
Share
12 Replies
More
Send message
Copy link
Report

Overview of The Room Place complaint handling

The Room Place reviews first appeared on Complaints Board on Oct 27, 2008. The latest review Waste of money with warranty was posted on Aug 2, 2023. The latest complaint My Order was resolved on Oct 29, 2014. The Room Place has an average consumer rating of 2 stars from 22 reviews. The Room Place has resolved 6 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.6
33172 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. The Room Place contacts

  2. The Room Place phone numbers
    +1 (630) 783-8000
    +1 (630) 783-8000
    Click up if you have successfully reached The Room Place by calling +1 (630) 783-8000 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (630) 783-8000 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (630) 783-8000 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (630) 783-8000 phone number
    Customer Service
    +1 (847) 836-9300
    +1 (847) 836-9300
    Click up if you have successfully reached The Room Place by calling +1 (847) 836-9300 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (847) 836-9300 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (847) 836-9300 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (847) 836-9300 phone number
    Algonquin, IL
    +1 (847) 394-7600
    +1 (847) 394-7600
    Click up if you have successfully reached The Room Place by calling +1 (847) 394-7600 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (847) 394-7600 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (847) 394-7600 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (847) 394-7600 phone number
    Arlington Heights, IL
    +1 (630) 778-2000
    +1 (630) 778-2000
    Click up if you have successfully reached The Room Place by calling +1 (630) 778-2000 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (630) 778-2000 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (630) 778-2000 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (630) 778-2000 phone number
    Aurora, IL
    +1 (630) 539-3200
    +1 (630) 539-3200
    Click up if you have successfully reached The Room Place by calling +1 (630) 539-3200 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (630) 539-3200 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (630) 539-3200 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (630) 539-3200 phone number
    Bloomingdale, IL
    +1 (317) 249-4770
    +1 (317) 249-4770
    Click up if you have successfully reached The Room Place by calling +1 (317) 249-4770 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (317) 249-4770 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (317) 249-4770 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (317) 249-4770 phone number
    Carmel, IN
    +1 (317) 595-5951
    +1 (317) 595-5951
    Click up if you have successfully reached The Room Place by calling +1 (317) 595-5951 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (317) 595-5951 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (317) 595-5951 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (317) 595-5951 phone number
    Indianapolis, IN
    +1 (773) 772-2004
    +1 (773) 772-2004
    Click up if you have successfully reached The Room Place by calling +1 (773) 772-2004 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (773) 772-2004 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (773) 772-2004 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (773) 772-2004 phone number
    Chicago - Elston Ave.
    +1 (773) 889-7400
    +1 (773) 889-7400
    Click up if you have successfully reached The Room Place by calling +1 (773) 889-7400 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (773) 889-7400 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (773) 889-7400 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (773) 889-7400 phone number
    Chicago North
    +1 (773) 767-8200
    +1 (773) 767-8200
    Click up if you have successfully reached The Room Place by calling +1 (773) 767-8200 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (773) 767-8200 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (773) 767-8200 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (773) 767-8200 phone number
    Chicago South
    +1 (630) 434-1990
    +1 (630) 434-1990
    Click up if you have successfully reached The Room Place by calling +1 (630) 434-1990 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (630) 434-1990 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (630) 434-1990 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (630) 434-1990 phone number
    Downers Grove, IL
    +1 (708) 755-2211
    +1 (708) 755-2211
    Click up if you have successfully reached The Room Place by calling +1 (708) 755-2211 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (708) 755-2211 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (708) 755-2211 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (708) 755-2211 phone number
    Glenwood / Homewood
    +1 (317) 888-7700
    +1 (317) 888-7700
    Click up if you have successfully reached The Room Place by calling +1 (317) 888-7700 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (317) 888-7700 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (317) 888-7700 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (317) 888-7700 phone number
    Greenwood, IN
    +1 (317) 510-1100
    +1 (317) 510-1100
    Click up if you have successfully reached The Room Place by calling +1 (317) 510-1100 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (317) 510-1100 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (317) 510-1100 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (317) 510-1100 phone number
    Indianapolis, IN
    +1 (815) 609-6000
    +1 (815) 609-6000
    Click up if you have successfully reached The Room Place by calling +1 (815) 609-6000 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (815) 609-6000 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (815) 609-6000 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (815) 609-6000 phone number
    Joliet, IL
    +1 (630) 261-3900
    +1 (630) 261-3900
    Click up if you have successfully reached The Room Place by calling +1 (630) 261-3900 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (630) 261-3900 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (630) 261-3900 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (630) 261-3900 phone number
    Lombard, IL
    +1 (815) 528-9200
    +1 (815) 528-9200
    Click up if you have successfully reached The Room Place by calling +1 (815) 528-9200 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (815) 528-9200 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (815) 528-9200 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (815) 528-9200 phone number
    McHenry, IL
    +1 (219) 947-8250
    +1 (219) 947-8250
    Click up if you have successfully reached The Room Place by calling +1 (219) 947-8250 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (219) 947-8250 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (219) 947-8250 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (219) 947-8250 phone number
    Merrillville, IN
    +1 (847) 663-0600
    +1 (847) 663-0600
    Click up if you have successfully reached The Room Place by calling +1 (847) 663-0600 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (847) 663-0600 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (847) 663-0600 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (847) 663-0600 phone number
    Morton Grove, IL
    +1 (708) 364-4800
    +1 (708) 364-4800
    Click up if you have successfully reached The Room Place by calling +1 (708) 364-4800 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (708) 364-4800 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (708) 364-4800 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (708) 364-4800 phone number
    Orland Park, IL
    +1 (815) 397-2000
    +1 (815) 397-2000
    Click up if you have successfully reached The Room Place by calling +1 (815) 397-2000 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (815) 397-2000 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (815) 397-2000 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (815) 397-2000 phone number
    Rockford, IL
    +1 (847) 969-2000
    +1 (847) 969-2000
    Click up if you have successfully reached The Room Place by calling +1 (847) 969-2000 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (847) 969-2000 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (847) 969-2000 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (847) 969-2000 phone number
    Schaumburg, IL
    +1 (224) 480-4320
    +1 (224) 480-4320
    Click up if you have successfully reached The Room Place by calling +1 (224) 480-4320 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (224) 480-4320 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (224) 480-4320 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (224) 480-4320 phone number
    Waukegan, IL
    +1 (630) 783-3790
    +1 (630) 783-3790
    Click up if you have successfully reached The Room Place by calling +1 (630) 783-3790 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (630) 783-3790 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (630) 783-3790 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (630) 783-3790 phone number
    Woodridge, IL
    +1 (847) 367-5800
    +1 (847) 367-5800
    Click up if you have successfully reached The Room Place by calling +1 (847) 367-5800 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (847) 367-5800 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (847) 367-5800 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (847) 367-5800 phone number
    Vernon Hills, IL
    +1 (317) 204-1400
    +1 (317) 204-1400
    Click up if you have successfully reached The Room Place by calling +1 (317) 204-1400 phone number 0 0 users reported that they have successfully reached The Room Place by calling +1 (317) 204-1400 phone number Click down if you have UNsuccessfully reached The Room Place by calling +1 (317) 204-1400 phone number 0 0 users reported that they have UNsuccessfully reached The Room Place by calling +1 (317) 204-1400 phone number
    Plainfield, IN
    More phone numbers
  3. The Room Place emails
  4. The Room Place address
    1000-46 Rohlwing Road, Lombard, Illinois, 60148, United States
  5. The Room Place social media
The Room Place Category
The Room Place is related to the Furniture Stores category.

Recent comments about The Room Place company

Lies & warranty not honored
1
My complaint is because I have gotten stuck with 2 couch's that have...
 My Order
2
Sorry, I couldn't read your complaint. There was no punctuation, so I got lost.
 furniture warranty
1
I bought a $499.00 mattress and the company wont honor the warranty...
 warranty
1
My name is Jasmine and I am the VP of Customer Loyalty. I am sorry to...
 Only cares about the sale
1
Hello Mr. Nogal, It was a pleasure speaking with you; I felt it wa...
The Room Place alternatives
Barcelona Designs 10 reviews MadisonSeating 38 reviews Zinger Chair 10 reviews Design Within Reach 11 reviews The Brick 1335 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.