Menu
The Paint Doctor Customer Service Phone, Email, Contacts

The Paint Doctor
reviews and complaints

www.paintdoctor.com
www.paintdoctor.com

Learn how the rating is calculated

2.9 17 Reviews 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Paint Doctor reviews 17

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor Wow, these guys are amazing!

Wow, these guys are amazing! They had a color expert to help me choose the right color for my house. They cleaned it up real good with a power wash, fixed all the cracks and painted it twice. My house looks like it's just been built and I'm so happy with it.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor Paint Doctor did a great job on paintin our house in Highlands Ranch

Paint Doctor did a great job on paintin our house in Highlands Ranch. They also re-stained our patio. Quality and professional work. Very competitive pricing. No payment until job is done and you are satisfied with the work. Plus a great warranty on the work. I highly recommend using them if you need their service. Lonnie Gautreau.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor I jus bought a house in Pueblo and it needed a paint job on the outside

I jus bought a house in Pueblo and it needed a paint job on the outside. I already knew bout The Paint Doctor cuz I used them before. They painted my house in less than 3 days and it was a good price. They did a really good job and I was super happy with it. Johnny, the main painter, is really good. I would tell anyone who needs their house painted to go to The Paint Doctor. Kermit Clay Pueblo, Co.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
Z
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor Da Paint Doctor is amazin'

Da Paint Doctor is amazin'. Even tho dey use da best paint, some of my windows, in da bright sun all day, started to crack. Da Paint Doctor sanded, primed, and re-painted da windows under warranty. Da painters, Michael and Rey, were on time, careful, thorough, polite, and nice. I wouldn't go wit anyone else but Da Paint Doctor for my paintin' needs. Dey stick to their warranty, and do great work. Robert Nieder Englewood, Colorado.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor The Paint Doctor painted our house in ***, March 2022

The Paint Doctor painted our house in ***, March 2022. The owner, ***, is a good guy who knows his stuff. We're old folks and *** was cool with all our questions and worries. The main painter, ***, was a pro who was also chill and polite. We say go with the Paint Doctor, especially if you're old like us. No money up-front, not a penny until the job was done and *** did a walkaround. Wish all Pueblo businesses were this legit.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor The Paint Doctor painted our rental property and our house looks beautiful, fresh, clean, and ready to sell

The Paint Doctor painted our rental property and our house looks beautiful, fresh, clean, and ready to sell. Which is our intentions. Brian was great from the beginning when he gave us a fair and reasonable quote (especially in this time when it seems people are trying to gouge you), to the end when he gave us a transferable warranty for the new owners. Our painter George did a great job and showed up every day until the job was completed and taken care of the details I requested. The house looks great, and I would highly recommend The Paint Doctor to anyone who wants professionalism, performance, and a great-looking house.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor We jus bought our first investment property

We jus bought our first investment property. The house was in good shape but the paint inside was a mess. We had three companies come out to give us a quote. *** was super excited, helpful, and taught us a lot. He even knew what his competition would say. He was the only painter who said he wouldn't take any money until the job was done - and we were happy. He gave us a quote right then and there (the only one who did) - and it was the best value. We felt like we could trust *** and The Paint Doctor because of their experience, time in business, reviews, and pictures of their work. *** was also the only painter who didn't spend a lot of time telling us his team was licensed and experts (we assume that's a given when hiring a professional). *** was always quick to answer our calls and questions and to schedule. He even called after the job was done to make sure we were happy. His team did an amazing job - high ceilings, molding, baseboards, trim, doors, everything was perfect and clean. They took great care to protect the floors and cabinets. We are so happy with the job The Paint Doctor did. We couldn't have done it ourselves. They did great work and finished quickly. We highly recommend them and will use them again and tell our friends!

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Paint Doctor We just moved to the area and found the Paint Doctor through a mailer

We just moved to the area and found the Paint Doctor through a mailer. We had them and another company come out to give estimates. TPD gave a higher one, but we heard they do a better job. TPD was open to negotiation on the price, and we paid more than the other company. The painting team showed up first thing on the day arranged and were very fast. We asked them to paint the walls of our main rooms upstairs and down, which involved a vaulted ceiling upstairs and a surprise set of fans downstairs. The team turned the fans off for the duration of the project but didn't seem set back by the event. They also sealed some screw holes where we had taken down an unwanted wall shelf. After they finished, the team leader showed us around to see where there were bits to look at, such as a spot where a previous paint job had dripped. He offered to sand it down and paint it again. He also pointed out where we need to get a handyman out to look at one of the ceiling beams. The whole crew was gone by midafternoon, leaving behind lovely white walls and crisp edges along the trim. We recommend their services!

Read full review of The Paint Doctor
Hide full review

The Paint Doctor complaints 9

ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor I got a deal with The Paint Doctor Inc for painting stuff

I got a deal with The Paint Doctor Inc for painting stuff. They did some work but it wasn't complete and needed some touch ups. I reached out to the sales dude who also owns the biz but he hardly ever calls me back. I gotta chase them down for answers and they keep giving me the runaround. They say they'll come one day but then nobody shows up and when I call, nobody picks up. They haven't finished the job like they said they would.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor I hired Paint Doctor Inc

I hired Paint Doctor Inc. back in 2016 to paint my fence with some fancy acrylic coating. The guy named Brian offered me an 8-year warranty, which I was like, "cool, I'll take it." But fast forward to May , and the paint was already coming off. So I called them up, and some dude came over to check it out and agreed that it needed some work. He said they'd be back on June 6th, but they never showed up. I called three more times and talked to the secretary, who said she'd contact him, but no response. I even called in August, but still no response. And now it's September, and they won't even pick up the phone when they see it's me. What a bummer.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor I got my house painted by Paint Doctor and it was a mess - they hired another guy (which was a bummer) who did a bad job

I got my house painted by Paint Doctor and it was a mess - they hired another guy (which was a bummer) who did a bad job. I told them during the work and they said they'd fix it under warranty. I paid extra for a longer warranty and better paint. But the paint started bubbling right after they finished, then it started peeling and now there's bare wood. The boss came to check it out and said he'd fix it last October. Every time I call, they say they'll talk to the boss and call me back but they never do. It's been months and now they don't even answer my calls. I need this fixed! I thought Paint Doctor was a good company but they're not doing what they said they would.

Read full review of The Paint Doctor
Hide full review

Is The Paint Doctor legit?

Our conclusion: After a detailed review, ComplaintsBoard finds The Paint Doctor to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Paint Doctor is known for their high standards and safety. If you're thinking about dealing with The Paint Doctor, it's wise to check how they handle complaints.

The Paint Doctor earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

The Paint Doctor has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The Paint Doctor has registered the domain name for paintdoctor.com for more than one year, which may indicate stability and longevity.

Paintdoctor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Paintdoctor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Paintdoctor.com you are considering visiting, which is associated with The Paint Doctor, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a paintdoctor.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • While The Paint Doctor has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Paintdoctor.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The paintdoctor.com may offer a niche product or service that is only of interest to a smaller audience.
  • The Paint Doctor protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor I called The Paint Doctor cuz everyone said he was good at his job

I called The Paint Doctor cuz everyone said he was good at his job. He had all these awards and stuff like A.A.R.P. and World Health Organization. I'm 79 and he gave me a discount cuz I was in the military and I'm handicapped. I hired him on 3/29 and thought he was done on 4/29 but it needed more work. I asked him to finish it but he didn't answer my calls. Finally, two guys came but they didn't speak English and messed up the paint job. I called Brian Wooldridge but he didn't answer. He's a liar and a bad man.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor I hired Paint Doctor Inc (PD) to paint my house and shed on 2/6

I hired Paint Doctor Inc (PD) to paint my house and shed on 2/6. They gave me a fake liability insurance copy, which I didn't know at the time. On 3/21, I took a drone video of my roof before they started working. PD did the work from 4/1 to 4/3, and I paid them in full on 4/3. On 4/4, I flew my drone to check the areas of my house that I couldn't see from the ground and found 31 broken concrete roof tiles from the painters. I contacted Brian on 4/5 and sent him pictures of the damage. He said his roofer would contact me. PD's roofer contacted me on 4/22. I contacted my insurance on 5/3, and she told me that PD's liability insurance expired in 2015, and they didn't have an active policy. On 5/4, the roofer came to look at my roof. I told PD on 5/7 that no one could get on my roof without valid liability insurance. On 5/8, Brian sent me a new liability insurance copy with an effective policy dated 5/8, but I couldn't confirm it with the insurance agency. PD agreed to pay for another company to fix the damage on 5/8. On 5/12, I gave PD an estimate, and Brian agreed to reimburse me. Despite multiple contacts with PD, I haven't received any reimbursement as of 7/5.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor I got my house painted by The Paint Doctor Inc on 7/18/2022

I got my house painted by The Paint Doctor Inc on 7/18/2022. The crew came on 7/21,23,26 and 30th to do the work. They didn't finish the west side and front frame of the garage. There were bees in the vines on the west side of the garage on the 30th, so I gave them some time. I called the owner, ***, twice but he never called back. I emailed him on 8/4/2022 and 8/14/2022 but he never replied. They came back a few days later and did the west side of the garage, except the upper north side. I emailed him again on 10/1/2022 with photos but he still didn't reply. I'm having trouble attaching the emails I sent him. Can you help me with that? Thanks

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor The paint guys were supposed to do the job, but they didn't do it right

The paint guys were supposed to do the job, but they didn't do it right. They put plastic on the windows and left it there for days. When they took it off, there was sticky stuff all over the windows. They said they would come back in May to clean it up, but they never did. I called The Paint Doctor a bunch of times and they kept saying they would send someone out, but they never did. I even talked to the boss, Brian, and he said he would call me back, but he never did. I sent him pictures of some other stuff that needed to be fixed, but he still didn't do anything. I called the office and left a message, but they didn't call me back for a long time. When they finally did call me back, they said they would send someone out on October 19th, but they didn't show up again.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor I hired The Paint Doctor to paint my house with Brian

I hired The Paint Doctor to paint my house with Brian. He convinced me to use his company because of their experience and knowledge. The contract was to scrape and prime all the loose paint, caulk all the siding, trim, fascia, soffits, and cracks, and re-nail loose nails. However, they did minimal caulking and priming. Chad, the painter, came and made a mess, overspraying on the wakeboard tower, storage shed, concrete, window screens, and more. He also did not replace a board under the window, just nailed a 2X2 over it to conceal it. Chad came back to fix some of the issues, but he only made it worse. I called Brian, and he agreed to come out and look at the paint job. Chad called me a liar via text, which upset me. Brian came out and saw the terrible mess Chad made, and he agreed to fix it. However, it took a month for Brian to send out a crew, and they did not show up. Brian promised to send another crew, but he won't answer my calls. I just want them to provide the service that I paid for.

Read full review of The Paint Doctor
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

The Paint Doctor Painting the outside of our house was supposed to be a breeze with The Paint Doctor Inc

Painting the outside of our house was supposed to be a breeze with The Paint Doctor Inc. We met with Brian *** on May 1st and signed a contract to start on May 18th. Brian told us the painters would be here at 8:00 am every day and the job would take five days. We called Brian on May 9th to see if we could move the start date up to May 15th because we had family coming into town on May 21st. Brian said it wouldn't be a problem and confirmed the new start date. I took off work on May 15th for the painters to start, but they didn't show up. The power wash guy finally showed up on May 18th at 6:23 pm and the painters arrived on May 19th at 9:50 am. They only worked for an hour and a half and left, saying they would be back at 7:00 am the next day. But they didn't show up on May 20th. We've only gotten two and a half hours of work done and we both took off the entire week for this project. We're frustrated because Brian said the painters would be here at the same time every day, but that's not true. We also asked for a Lien Waiver/Protection Form several times and haven't received it yet. Brian said he would produce the form, but we haven't seen it. We want this job done right and on time. If not, we'll take our business elsewhere. We paid good money for good quality workmanship and we're worried about how the job will turn out.

Read full review of The Paint Doctor
Hide full review

About The Paint Doctor

Screenshot The Paint Doctor
The Paint Doctor is a reputable and reliable company that specializes in providing high-quality painting services to homeowners and businesses. With years of experience in the industry, the Paint Doctor has established a solid reputation for delivering exceptional results that exceed the expectations of their clients.

The team at the Paint Doctor is comprised of highly skilled and experienced painters who are committed to providing top-notch services to their clients. They use only the best quality paints and materials to ensure that their work is of the highest standard. Whether you need interior or exterior painting, the Paint Doctor has the expertise and resources to get the job done right.

One of the things that sets the Paint Doctor apart from other painting companies is their attention to detail. They take the time to carefully prepare surfaces before painting, ensuring that the finished product is flawless and long-lasting. They also work closely with their clients to understand their needs and preferences, and to ensure that they are completely satisfied with the final result.

In addition to their painting services, the Paint Doctor also offers a range of other services, including drywall repair, wallpaper removal, and pressure washing. They are committed to providing a comprehensive range of services to meet the needs of their clients, and to ensuring that their clients' properties look their best.

Overall, the Paint Doctor is a trusted and reliable company that provides exceptional painting services to homeowners and businesses. With their commitment to quality, attention to detail, and dedication to customer satisfaction, the Paint Doctor is the go-to choice for all your painting needs.

Overview of The Paint Doctor complaint handling

The Paint Doctor reviews first appeared on Complaints Board on May 29, 2023. The latest review Wow, these guys are amazing! was posted on Jun 14, 2023. The Paint Doctor has an average consumer rating of 1 stars from 17 reviews. The Paint Doctor has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Paint Doctor contacts

  2. The Paint Doctor phone numbers
    +1 (719) 471-4646
    +1 (719) 471-4646
    Click up if you have successfully reached The Paint Doctor by calling +1 (719) 471-4646 phone number 0 0 users reported that they have successfully reached The Paint Doctor by calling +1 (719) 471-4646 phone number Click down if you have UNsuccessfully reached The Paint Doctor by calling +1 (719) 471-4646 phone number 0 0 users reported that they have UNsuccessfully reached The Paint Doctor by calling +1 (719) 471-4646 phone number
  3. The Paint Doctor social media
The Paint Doctor Category
The Paint Doctor is related to the House Painting and Finishing category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.