The Lab World Group
reviews and complaints

The Lab World Group provides great equipment at good prices. Their delivery service is quick, efficient and clean. Highly recommend them.

We have purchased several pieces of equipment from The Lab World Group. The team is very helpful and the turn around time is always very fast!

Lab World is a reputable outfit. Good equipment, honest management, and exceptional delivery people. I have bought numerous pieces of equipment here, and have never gotten anything less than I expected.

We ordered the Shel-Lab Forced Air Oven to use at our mill here at our feedyard. It is a great product, so easy to use. We are very satisfied with our decision to order our oven thru The Lab World Group, they were very helpful, friendly and our oven arrive as schedule.

I've ordered 2 pieces of equipment from The Lab World Group, and both times I've been met with great customer service. Their team answered all of my questions! The equipment was adequately packaged, and arrived on time. I will seek out The Lab World Group again for any prototype equipment I might need.

Had a great experience with The Lab World Group. We purchased a new lab refrigerator for our company and it looks/works great. It delivered well packaged with detailed instructions and excellent customer service. Very pleased with our purchase and experience. Thank you Lab World and The Lab World Group!

We bought an unused speed vac from The Lab World Group and it works great. The Lab World Group's Model 1030 with a -50 C chiller dried 2 ml of 95 % ethanol in less than 2 hours, rivaling what our system with a -100 C chiller does. I am pleased with the purchase and would recommend The Lab World Group, and plan to use them in the future when their inventory matches my lab needs.

We are a start-up lab and have been able to get the best deals on equipment from the Lab world Group. I have now been able to equip two labs with the majority of the equipment from Lab World, from incubators to pipette aids. The staff is very knowledgeable and customer serviced is excellent. As we grow we will definitely shop them first.

The Lab World Group at www.labworldgroup.com was super helpful and attentive to our centrifuge needs. All the quotes were very reasonably priced and the videos provided made us feel at ease about the quality of the used centrifuges that were available. Very timely responses to all of our queries, and it was super easy to order. The centrifuge arrived in pristine condition and runs like new. Would definitely recommend The Lab World Group to anyone looking for good quality and affordable lab equipment.

Had a fantastic experience with The Lab World Group, who provided an excellent standard of customer service. We purchased a microplate-reader, which had a comprehensive QC process prior to dispatch, being fully validated which was incredibly helpful to have before arriving at our lab. We were ordering from overseas, but the representative at The Lab World Group was very helpful in updating us regarding the tracking progress, making the whole process very smooth. Overall a great company with friendly employees, and I highly recommend working with them.

The Lab World Group was extremely helpful with our lab. We had ordered an Odyssey through this company and an incubator for the imaging core at the ***. We had the freeze storm in *** which may have caused the scanner to go offline. John Smith (President) helped us get the scanner connected. He was extremely patient with us. I haven't seen this level of customer service in a while. I highly recommend looking through their inventory prior to purchasing from *** and other vendors. DHolstein ***"

We are working in a startup biotech company and have been purchasing all kinds of equipment from The Lab World Group since 2018. The equipment are all in very good shape, carefully tested, reasonable price, detail tech information provided, nicely packaged and very quick shipment. The tech people and owner are very responsive and knowledgeable and have provided very helpful instructions and guidance. We will sure continue purchasing from them and would highly recommend to others who need equipment but cannot afford the new ones with crazy high price.

I've worked with The Lab World Group and The Lab World Group on 5+ occasions to procure a wide range of capital equipment (>15) and other lab-supplies for our biotech company. Aside from the extremely high quality standards that all the used equipment is brought to before sale, any follow up questions, software updates, or other issues have always been resolved expediently. I'd highly recommend working with the LabWorldGroup if you need reliable equipment quickly and/or are on a budget. None of the items we have purchased have had any issues, and in this regard it is much safer and often cheaper than trying to buy through an auction route. Highly recommended!"

We are a startup setting up a small research lab. We just accepted delivery of an incubator, centrifuge, microplate reader, microscope, balance, liquid nitrogen tank, refrigerator, freezer and various pipetting and mixing aids. Delivery was on time and efficient; each piece of equipment was put in place, plugged in and given a final check. It was a highly positive final step of a highly positive shopping experience that started at Lab World Group's user-friendly website with their selection of proven quality equipment. Warning! Turnover is fast, and merchandise goes quickly to the first person ready to buy - So come prepared! Staff are knowledgeable and, when asked, were very generous with advice and help. We made purchases on different occasions over several weeks, taking advantage of the quick turnover to accumulate everything needed. Overall, we are very impressed by the high quality of the equipment and service at Lab World Group.