The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
The JT Storeonline shopping; non receipt of refund

R Jun 06, 2019
This review was posted by
a verified customer
Verified customer

This is a fake site. I request everybody to not buy anything from this site. I ordered two items from this site and paid the amount. Even after five days of placing order there was no further processing from their end when I tried to track my order in their site, which is not user friendly no order was seen placed under my account. When I enquired about the same through email they had always given a copy paste reply showing order id and order details and a link to track which is not working. Also suggested to download their app which is not available in play store or anywhere else.
Fed up of the boring replies I decided to cancel my order and informed them through email since no cancellation facility is available in their site. They replied that my cancellation request was processed and I would receive the refund within 7 to 10 days after 7 days I contacted them again they have given the same reply, which reminds me of the movie '' Damini '' tariq pe tariq. Till now I haven't received my money. Now they are not giving any reply to my emails.
So I request everybody to beware of this site or any such sites giving huge discounts. My order id is 7817078

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • The JT Store's response · Oct 24, 2019

    Dear,
    Sorry for the issue you have faced,
    According to your order status, your paid amount for order is refunded to you from our side.

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