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CB Jewelry and Watches The Jewelry Exchange / Goldenwest Diamond
The Jewelry Exchange / Goldenwest Diamond

The Jewelry Exchange / Goldenwest Diamond review: Did not allow exchange

E
Author of the review
3:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Purchased 2 rings November and received Dec 5 attempted to return all I ever got was 2 text asking why I needed to return I spoke with someone over the phone who stated he would take care of it never received authorization needed I kept attempting until my time for return was up When ordered it clearly stated could be returned filed complaint with bb bureau no reply Beginning to doubt they are real diamonds but do not want to waste more money to find out so they just set in a box

Desired outcome: I realize the return time has expired through no fault of my own but would like a satisfactory explanation as to why my return request was not honored, I even have the name of the person who sent me my email if needed

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  1. The Jewelry Exchange / Goldenwest Diamond Contacts

  2. The Jewelry Exchange / Goldenwest Diamond phone numbers
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    St. Louis Store
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  3. The Jewelry Exchange / Goldenwest Diamond emails
  4. The Jewelry Exchange / Goldenwest Diamond address
    15732 Tustin Village Way, Tustin, California, 92780, United States
  5. The Jewelry Exchange / Goldenwest Diamond social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 17, 2026
  7. View all The Jewelry Exchange / Goldenwest Diamond contacts
The Jewelry Exchange / Goldenwest Diamond Category
The Jewelry Exchange / Goldenwest Diamond is ranked 85 among 207 companies in the Jewelry and Watches category
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