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The Furniture Place UK

www.thefurnitureplaceuk.com

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The Furniture Place UK Complaints 10

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11:46 am EDT
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The Furniture Place UK Disappointed with The Furniture Place UK: Order Cancelled Without Explanation

So, I was really excited to order some new furniture from The Furniture Place UK (thefurnitureplaceuk.com). I found some great pieces on their website and went ahead and ordered them. I was so happy to have found what I was looking for and couldn't wait for it to arrive.

However, a few days later, I received an email saying that my order had been cancelled. I was really disappointed and confused. I didn't understand why my order had been cancelled and there was no explanation given. I decided to reach out to their customer service team to see if they could help me understand what had happened.

When I spoke to them, they told me that they don't deliver to Northern Ireland. I was really surprised to hear this, as I had entered my postcode on their website and it had accepted it. I asked them why this had happened and they sent me a response explaining that there had been a mistake on their website and that they were sorry for any inconvenience caused.

Overall, I was disappointed with my experience with The Furniture Place UK. While I understand that mistakes can happen, I was frustrated that I had gone through the process of ordering and paying for my furniture, only to have my order cancelled without any explanation. I hope that they can improve their website and customer service in the future to avoid similar issues.

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10:35 am EDT
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The Furniture Place UK Terrible Experience with The Furniture Place UK: Misleading Product and Poor Customer Service

So, I ordered a table and chairs from The Furniture Place UK (thefurnitureplaceuk.com) and when it arrived, it was not what I expected at all. The color was supposed to be white, but it was more of a yellowy cream. I was really disappointed and frustrated because I had specifically chosen this set because of the white color.

I immediately contacted the seller and sent them photos to show that the product was not as advertised. However, after that, the seller went quiet and stopped responding to my messages. I was really annoyed because I had spent a lot of money on this purchase and I expected better customer service.

Right now, I am trying to sort out the return and refund process, but it has been a total nightmare. I feel like I have been conned and I am extremely disappointed with the whole experience. To make matters worse, the seller was extremely rude to me when I tried to contact them about the issue.

Overall, I would not recommend The Furniture Place UK to anyone. The product was not as advertised, the customer service was terrible, and the whole experience has been a complete waste of time and money.

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9:04 am EDT
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The Furniture Place UK Terrible Customer Service and Communication: My Experience with The Furniture Place UK

So, I recently ordered a bed from The Furniture Place UK (thefurnitureplaceuk.com) and let me tell you, it was not a smooth ride. First off, when the delivery arrived, only part of the bed was there. I was understandably upset and asked the driver about it, but he was so rude to me! I couldn't believe it.

I decided to email the company to see what was going on and was met with a really patronising response. They told me that I should try to be understanding because of the coronavirus situation. I mean, I get it, but that doesn't excuse poor customer service.

When I emailed them back to express my frustration, they put an Out Of Office on their email (at 2.20pm on a Friday afternoon, no less!). I was left with no updates and no bed for the weekend. It was a total nightmare.

Overall, I would not recommend The Furniture Place UK. Their service was terrible and their communication was even worse. Save yourself the headache and go somewhere else.

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Is The Furniture Place UK Legit?

The Furniture Place UK earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Furniture Place UK to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Furniture Place UK is known for their high standards and safety. If you're thinking about dealing with The Furniture Place UK, it's wise to check how they handle complaints.

Thefurnitureplaceuk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thefurnitureplaceuk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The The Furniture Place UK website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

Thefurnitureplaceuk.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While The Furniture Place UK has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to The Furniture Place UK has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to The Furniture Place UK. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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The Furniture Place UK Terrible Customer Service: My Experience with The Furniture Place UK

I'm not one to complain, but I have to say that my experience with The Furniture Place UK (thefurnitureplaceuk.com) was not a good one. I gave them one star, but if it were up to me, I would give them negative stars!

I purchased an item from them, but unfortunately, it turned out to be faulty. I've been trying to get in touch with them to resolve the issue, but it's been a real struggle. They never answer the phone, and I've sent them countless emails, but they haven't replied to a single one.

It's frustrating because I really liked the item I bought, but now I'm stuck with a faulty product and no way to get it fixed or replaced. I'm not sure what to do next, but it looks like I'll have to explore other options to try and get this sorted out.

Overall, I would not recommend The Furniture Place UK to anyone. Their lack of customer service and response is unacceptable, and it's a shame because they have some nice products on their website. But unfortunately, their poor customer service has ruined the entire experience for me.

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The Furniture Place UK Warning: Terrible Experience with The Furniture Place UK - Avoid at All Costs

I recently made a purchase from The Furniture Place UK (thefurnitureplaceuk.com) and it has been quite a frustrating experience. I ordered a unit 14 days ago and received an email confirming my order number and item description. However, I have yet to receive my item and it seems like there is no way to get in touch with anyone from the company.

I have sent three emails but have not received any response, and when I tried to call their customer service number, I was unable to get through to anyone. This has left me feeling quite frustrated and concerned about the legitimacy of this company. I am starting to wonder if they are a scam or if they are experiencing financial difficulties.

At this point, I am seriously considering reporting this to PayPal in order to get a refund. It is disappointing to have such a negative experience with a company, especially when I was looking forward to receiving my purchase. I would advise others to avoid this company like the Bat Flu and look for a more reliable and trustworthy option.

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The Furniture Place UK Impressive Furniture Selection and Quality at The Furniture Place UK, with Some Customer Service Issues

I recently checked out The Furniture Place UK and I gotta say, I was pretty impressed. The website was easy to navigate and had a wide variety of furniture options to choose from. I ended up purchasing a new sofa and it arrived within a week, which was great.

The quality of the sofa was top-notch and it was exactly what I was looking for. The price was also very reasonable compared to other furniture stores I had checked out. I would definitely recommend The Furniture Place UK to anyone in the market for new furniture.

One thing to note though, I did have a bit of trouble with their customer service. I had a question about my order and when I reached out, I received a pretty rude response. It seemed like the person on the other end was having a bad day or something. But overall, I was still happy with my purchase and would shop there again.

Overall, I think The Furniture Place UK is a great option for anyone looking for quality furniture at a reasonable price. Just be prepared for the possibility of some less-than-stellar customer service. But hey, no one's perfect, right?

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The Furniture Place UK Disappointing Experience with The Furniture Place UK: Delayed Delivery and Poor Customer Service

So, I bought a bookcase from The Furniture Place UK in July 2020. They sent me an email saying that it wouldn't be in stock until September. They asked me if I wanted a refund or if I wanted to wait. I decided to wait, but it was a big mistake. September came and went, and I still didn't receive my bookcase. I've sent them an email asking for my money back, but they haven't replied yet. I wouldn't recommend buying from this company unless the product is in stock. It's a shame because I was really looking forward to having that bookcase in my home.

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The Furniture Place UK Stay Away from The Furniture Place UK: Poor Customer Service and Faulty Products

I recently made a purchase from The Furniture Place UK and unfortunately, it was not a pleasant experience. The furniture we received was faulty and when we requested a refund, the customer service was extremely rude to us. It was disappointing to be treated in such a disrespectful manner.

I would advise anyone to stay away from this company if you don't want to lose your hard-earned money. It's a shame that we had to learn this lesson the hard way.

To make matters worse, we discovered that their Amazon account was shut down. This was a red flag for us and we should have done more research before making a purchase. It's always important to do your due diligence when shopping online.

Overall, I would not recommend The Furniture Place UK to anyone. The poor customer service and faulty products are not worth the risk. It's better to spend a little more money and shop with a reputable company that values their customers.

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The Furniture Place UK Terrible Experience with The Furniture Place UK: Misleading Description and Rude Customer Service

I gotta say, I had a pretty bad experience with The Furniture Place UK. I bought a piece of furniture from their eBay store, and the description was all wrong. It was really confusing and didn't match up with what I got at all. When I tried to return it, the guy who sold it to me was a total jerk. He talked down to me and said it was my fault for not reading the description right. Like, come on man, I'm not an idiot.

To make matters worse, the piece of furniture I got doesn't even match the other stuff I have in my house. I've been slowly buying furniture over time because I don't have a lot of money, and this was supposed to be the last piece to complete my set. But now it just looks weird and out of place.

And then, get this, I got a prank call from some random number right after all this happened. I answered the phone and some guy just laughed and hung up. Like, what the heck? It's gotta be related to this whole thing, right? I mean, what are the odds that it's just a coincidence?

Overall, I wouldn't recommend buying from The Furniture Place UK. The customer service was terrible and the product wasn't what I expected at all. Save yourself the trouble and find somewhere else to shop.

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The Furniture Place UK Warning: Terrible Experience with TheFurniturePlaceUK.com - Unresponsive and No Refund Received

Hey there, my name is Amir and I wanted to share my experience with thefurnitureplaceuk.com. I recently purchased a dining table and chairs for a total of ?289.99 from this company's website. Unfortunately, I never received my order and the company has been unresponsive to my emails.

After waiting for four days, I received an email from the company stating that the items were out of stock. However, I have yet to receive a refund for my purchase and it has been five weeks since my initial order. I have tried to contact the company multiple times, but they have not responded to any of my emails.

I am currently trying to get my money back through PayPal, but it has been a frustrating and time-consuming process. I strongly advise against purchasing anything from this company as they have not fulfilled their end of the bargain and have been unresponsive to my attempts to resolve the issue.

In conclusion, please be cautious when considering purchasing from thefurnitureplaceuk.com. My experience has been extremely disappointing and I would hate for anyone else to waste their time and money on this company.

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Overview of The Furniture Place UK complaint handling

The Furniture Place UK reviews first appeared on Complaints Board on Jun 6, 2023. The latest review Disappointed with The Furniture Place UK: Order Cancelled Without Explanation was posted on Jun 24, 2023. The Furniture Place UK has an average consumer rating of 1 stars from 10 reviews. The Furniture Place UK has resolved 0 complaints.
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    Jul 11, 2025
The Furniture Place UK Category
The Furniture Place UK is ranked 277 among 371 companies in the Furniture Stores category

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