The Farmer's Dog’s earns a 4.1-star rating from 25 reviews, showing that the majority of pet owners are very satisfied with their pet's meals.
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I've been a patron of The Happy Dog for 4 months
I've been a patron of The Happy Dog for 4 months. Everything's been great and my 3-year-old Pomeranian loves the food. It was an easy switch from kibble to human-grade dog food, albeit twice the price, but our dog has thrived. Princeton even lost 2 lbs, going from 15 to 13 by slightly underfeeding him. The issue arose when I did a 2-week trial and liked it, but to get a good price, they suggested buying 14 packs for $189.00. Then, our family had the Delta Variant for 17 days in August, so we missed most of the month. I rescheduled the delivery for the week of 9/7. However, they charged me on 9/1 or 9/2. I called customer service to request a charge reversal or to use a different card, but they refused, citing company policy. I hadn't received my order yet, so this seemed unreasonable. I warned that poor service would drive me to their competitors, Chewy or NOM NOM, which could mean a loss of $11,947.50 over the years if Princeton lived to 18. I don't usually write reviews, but I felt compelled when my request for help was denied. I've recommended The Happy Dog before, but now I'm reconsidering. A potential $12k could turn into $100k in lost business. If the founders, Yoni or Alex, wish to reach out, I'm available. Regrettably Yours
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The Farmer's Dog Complaints 0
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About The Farmer's Dog
At The Farmer's Dog, they believe that a dog's nutrition is as important as their own, which is why they use human-grade meat and vegetables in their recipes. The company's recipes are developed by a team of veterinary nutritionists and are designed to meet the nutritional needs of different breed sizes, activity levels, and health issues.
The Farmer's Dog has a simple process for signing up and ordering their product. They request information about the dog's breed, activity level, body weight, and health issues to create a personalized meal plan that will best suit their nutritional needs. The company then delivers the pre-portioned meals right to the customer's doorstep for convenience, ensuring freshness, and accurate portion size.
The Farmer's Dog sources their ingredients only from trusted farmers and suppliers, ensuring transparency in their production process. They use minimal processing with flash-freezing to lock in the freshness and nutrients of their meals. The company prides itself on having a transparent and rigorous quality control process, ensuring that every meal is safe, high-quality, and free from harmful chemicals, artificial preservatives, or fillers.
Overall, The Farmer's Dog is a company that provides pet owners with an excellent alternative to traditional dog foods. Their focus on human-grade, fresh ingredients, and personalized meal plans make them stand out from the competition. Delivery of pre-portioned meals takes the guesswork out of feeding your dog, making it easier than ever to provide them with the nutrition they need to live a healthy and happy life.
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Overview of The Farmer's Dog complaint handling
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The Farmer's Dog Contacts
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The Farmer's Dog phone numbers+1 (646) 780-7957+1 (646) 780-7957Click up if you have successfully reached The Farmer's Dog by calling +1 (646) 780-7957 phone number 49 49 users reported that they have successfully reached The Farmer's Dog by calling +1 (646) 780-7957 phone number Click down if you have unsuccessfully reached The Farmer's Dog by calling +1 (646) 780-7957 phone number 37 37 users reported that they have UNsuccessfully reached The Farmer's Dog by calling +1 (646) 780-7957 phone number
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The Farmer's Dog emailsprivacy-requests@thefarmersdog.com100%Confidence score: 100%diysupport@thefarmersdog.com99%Confidence score: 99%Supportinfo@thefarmersdog.com98%Confidence score: 98%Supporthelp@thefarmersdog.com97%Confidence score: 97%Supportpartners@thefarmersdog.com96%Confidence score: 96%careers@thefarmersdog.com95%Confidence score: 95%Hrpress@thefarmersdog.com94%Confidence score: 94%Communicationdigest@thefarmersdog.com77%Confidence score: 77%recruiting@thefarmersdog.com75%Confidence score: 75%Hraccessibility@thefarmersdog.com75%Confidence score: 75%
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The Farmer's Dog address214 Sullivan St, New York, New York, 10012-1354, United States
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The Farmer's Dog social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 31, 2025 - View all The Farmer's Dog contacts
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