The Cheesecake Factory review: the tower cake

on the 7th of april on my birthday i decided to get a tower cake and chessecake factory. Ive done this before so i was excited about it. When i went to get one they said they needed to find a box because they threw away the orginal box it came in it was there backup cake i was buying. i was concerned when i saw the box was bigger then the cake the girl reasured me that it was protected and that there was something on the bottom keeping the cake from touching the bottom of this used box. When i got home the cake was not protected at all was tipped over and nothing was on the bottom protecting the cake from this box so. i was so disapointed and upset this was a 60 dollar cake and it was a mess. not only that when i tryed to contact the resturant the manager made excuses and said that the cake came in a differnt box and that it wasnt there issue basicly not careing. I come here alot and buy your desserts alot. now im not sure i want to come here or yet buy desserts from here again so horrriably disapointed i didnt even get an apologie or anything was a very disapointing birthday cake. this was at the rosedale mall chesscake factory in minnesota. the lack of care for something i got is so upsetting ive never been so disapointed in a place like iam with this.