The Cheesecake Factory review: Hostess/waitress

Thursday February 20th at 2:00 pm

My daughter and friend were seated at a table by the hostess and were given menus after waiting a while to be seated. They were not there more than five minutes when the same hostess came over and abruptly asked them to move explaining she seated them at the wrong table. She said that it belonged to two other women. From what I was told they were left standing there with menus in hand and no where to go. I find this appalling. It clearly was a mistake made by the hostess that should have and could have been handled differently. It doesn't stop there. Their waitress apologized for keeping them waiting because she was talking to a friend. I will tell you I am not surprised by this, as there seems to be a lot of confusion and disregard for customers in this restaurant. I think at the very least, a written apology to my daughter and her friend regarding this matter would be appropriate.
My email is [protected]@comcast.net I expect a response explaining why this happened and an apology.