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The Alzheimer's Store Profile

The Alzheimer's Store

www.alzstore.com

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1.0 10 Complaints
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The Alzheimer's Store Complaints 10

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10:09 am EDT
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The Alzheimer's Store Warning: Terrible Store - Sells Broken Items and Refuses Refunds

This store ain't no good. They sell stuff that's all busted up and then won't give you your money back or send you a new one. It's just not right, especially since they're making money off of people who ain't all there in the head.

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8:18 am EDT
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The Alzheimer's Store Unreliable and Unhelpful: My Disappointing Experience with The Alzheimer's Store

Oh man, let me tell you about my experience with The Alzheimer's Store. I gotta say, it was not good. I ordered some products from them to help with my grandma's dementia care, but when they arrived, they were all messed up. Like, seriously defective. And when I tried to return them, they gave me such a hard time about it. It was like they didn't even care that they had sent me faulty stuff.

Honestly, I feel like they're just trying to take advantage of families who are already in a tough spot. It's like they're price gouging or something. And that's just not cool. When you're dealing with something as serious as dementia, you need all the help you can get. You shouldn't have to worry about getting ripped off by some shady company.

So yeah, I would definitely not recommend buying from The Alzheimer's Store. Save yourself the headache and find a more trustworthy company to work with. Trust me, you'll be glad you did.

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8:13 am EDT
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The Alzheimer's Store Poor Customer Service and Return Policy from The Alzheimer's Store (alzstore.com)

I recently had a bad experience with The Alzheimer's Store (alzstore.com). I ordered a MedReady pill dispenser for my mother for $173.00, but unfortunately, she had to move into an assisted facility before we could use it. When I tried to return the product, I was told that they would not accept it back. I was very disappointed with their customer service and their poor business practice.

I had never even opened the pill dispenser, but they still refused to take it back. This left me feeling frustrated and upset. I would not recommend ordering from The Alzheimer's Store and suggest that you order your dispenser directly from MedReady Inc. instead.

It's important to have good customer service, especially when dealing with products that are meant to help those with Alzheimer's or other memory-related illnesses. The Alzheimer's Store should have been more understanding of my situation and willing to work with me to find a solution.

In the future, I will be more cautious when ordering from online stores and make sure to read their return policies carefully. It's important to know what you're getting into before making a purchase, especially when it comes to expensive items like the MedReady pill dispenser.

Overall, I was very disappointed with my experience with The Alzheimer's Store and would not recommend them to others. It's important to do your research and find a reputable company with good customer service before making a purchase.

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Is The Alzheimer's Store Legit?

The Alzheimer's Store earns a trustworthiness rating of 73%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests The Alzheimer's Store is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with The Alzheimer's Store, take the time to review customer feedback and the approach to resolving complaints.

Alzstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Alzstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • The Alzheimer's Store's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • We conducted a search on social media and found several negative reviews related to The Alzheimer's Store. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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6:58 am EDT
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The Alzheimer's Store Poor Customer Service Experience with The Alzheimer's Store: Frustration with Returns Process

I gotta say, I'm pretty disappointed with The Alzheimer's Store. I tried to return something and filled out their form like six times, but still haven't heard back from them about getting an RA number. All I got was some standard message about donating the item instead. Like, come on, guys! I shoulda just gone with Amazon. This store needs to get their act together if they wanna keep customers.

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5:31 am EDT
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The Alzheimer's Store Poor Customer Service and Faulty Products from Alz Store

I gotta say, I wouldn't suggest this website to anyone who's taking care of someone with Alzheimer's. It's already a tough situation, so why make it harder with a site that's not helpful? I bought one of their reminder clocks, but it was busted when I got it. I tried reaching out to the seller, but they didn't get back to me. And when I tried to contact the customer service folks at Alz store, they didn't get back to me either. It was a real headache!

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4:42 am EDT
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The Alzheimer's Store Unfair Shipping and Restocking Fees: My Experience with The Alzheimer's Store

So, I bought a clock from The Alzheimer's Store for my sick family member. But when I got it, I realized that it was way too expensive. I decided not to accept the delivery and returned it. But guess what? They charged me a lot of money for shipping and restocking fees. I only got back less than half of what I paid for the clock. That's not fair, especially when you're dealing with people who are already going through a tough time.

I suggest that you buy from Amazon instead. They have better prices and you won't have to worry about shipping fees, import fees, or restocking charges if you need to return something. It's just not right to take advantage of people who are already vulnerable.

Overall, I'm not happy with my experience with The Alzheimer's Store. I hope they can improve their policies and treat their customers with more respect.

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4:14 am EDT
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The Alzheimer's Store Alzheimer's Store: A Treasure Trove of Unique Products for Dementia Patients

Alzheimer's Store got some real cool stuff for folks with Alzheimer's. I was on the hunt for some goodies for my aunt who's got Alzheimer's Disease and moderate dementia, and I found some real neat things that I couldn't find at my local store. I mean, have you seen this memory phone? It's pretty sweet, and I couldn't find it anywhere else (http://shop.alzstore.com/Memory-Phone-0029.htm?categoryId=16). The prices are alright, I guess, but for something special for people with Alzheimer's, I reckon it's worth the cost.

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3:59 am EDT
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The Alzheimer's Store Disappointing Experience with The Alzheimer's Store: Product Not as Described and Poor Customer Service

I recently made a purchase from The Alzheimer's Store (alzstore.com) for a home alert pager and pendant. The description on the website stated that there were 50 different tones to choose from, which I was excited about. However, when I received the product, it only played a siren sound. I was disappointed and decided to reach out to customer service for assistance.

I sent two emails to customer service but did not receive a response right away. After some time, I finally received a reply stating that they would call me to discuss the issue. They asked me when I was available, but unfortunately, they called me when I was not able to answer. I tried calling them back, but I was unable to get through to anyone.

I feel like I was scammed by this store. I paid way too much for a product that did not meet my expectations, and the customer service was not helpful. I should have checked the reviews before making my purchase, but unfortunately, I did not.

Overall, I would not recommend buying from The Alzheimer's Store. The product I received was not as described, and the customer service was lacking. It's important to do your research before making a purchase to avoid any disappointment.

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2:07 am EDT
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The Alzheimer's Store Terrible Customer Service and Unfair Restocking Fee Policy

This store ain't good, ya'll! They don't answer the phone or emails when ya tryna return somethin'. And if ya do return somethin', they charge ya a whopping 25% restocking fee even if ya ain't opened the box! That's just plain wrong, especially when they know that the elderly folks they sell to might need to return stuff for all sorts of reasons. I bought a phone for my mama and didn't even open the box, but still got hit with that crazy fee. I ain't buyin' nothin' from them again, that's for sure.

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12:09 am EDT
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The Alzheimer's Store Unsatisfactory Experience with The Alzheimer's Store: Refund Policy Disappointing

I ordered some door alarms from The Alzheimer's Store (alzstore.com) and the next day, my dad had a stroke. So, I contacted the company to cancel my order, but they told me that it had already been shipped and that I should just refuse the package. I did as they said, but they told me that they never received it. I was really upset about this because I didn't want to pay for something that I didn't need. They said that they would refund me according to their refund policy "as a gesture of good will," but the refund was only for half the price. I think that this is a really bad policy, especially for an unopened return. I don't think that I would ever order from these people again.

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Overview of The Alzheimer's Store complaint handling

The Alzheimer's Store reviews first appeared on Complaints Board on Jun 1, 2023. The latest review Warning: Terrible Store - Sells Broken Items and Refuses Refunds was posted on Jun 19, 2023. The Alzheimer's Store has an average consumer rating of 1 stars from 10 reviews. The Alzheimer's Store has resolved 0 complaints.
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  1. The Alzheimer's Store Contacts

  2. The Alzheimer's Store phone numbers
    +1 (800) 752-3238
    +1 (800) 752-3238
    Click up if you have successfully reached The Alzheimer's Store by calling +1 (800) 752-3238 phone number 0 0 users reported that they have successfully reached The Alzheimer's Store by calling +1 (800) 752-3238 phone number Click down if you have unsuccessfully reached The Alzheimer's Store by calling +1 (800) 752-3238 phone number 0 0 users reported that they have UNsuccessfully reached The Alzheimer's Store by calling +1 (800) 752-3238 phone number
  3. The Alzheimer's Store emails
  4. The Alzheimer's Store social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 09, 2025
The Alzheimer's Store Category
The Alzheimer's Store is ranked 3 among 3 companies in the Assisted Living and Long Term Care category

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