Caring.com

Care giver is very helpful and don't care to do her job, she helps with any thing I need done, she goes above and beyond in all her duties

Is a great place to work I enjoy working with my residents great atmosphere. I love coming in to work looking forward to helping our elders

This Agency helped my mom in the past. They are wonderful and great communication in all areas. They are reliable. 2 thumbs up! Enjoy the review it worth it.

Everyone care and tried to assist each other. The nurses are there for our needs and medications on time. Assistance for those on personal needs feel safe in their care. Personal employers for any question on insurance or papers need attention.

Hi, I'm Mrs. Eplin I'm a client of right at home been with the company for two years or so very nice company... My care giver Lisa chapman is the best she is always on time so sweet and takes really good care of me, she's the best caregiver a client could ask for...

My mother is at Sommersett Neighborhood in Oklahoma City. I can not write enough words to describe the care of my mother. The employees are the best. My mother has been treated with such kindness and care. During these hard times i am amazed how they have handled everything. I would recommend this facility if needed for their loved ones. They are family to my mother and to us.

From a resident of six years: Canterbury Court in Atlanta is the place for an older person to enjoy interesting and congenial neighbors in a well-run facility near the best that the city offers. Connected to the Episcopal Church, Canterbury CCRC offers a full range of services and opportunities for physical health and personal growth. A highlight is the large, professionally-designed garden on the grounds offering pleasant views and exercise options for every season and ability. Jean J.

Mary Stone, director, works tirelessly to follow all CDC policies during the COVID outbreak. She provides safely distanced indoor hall bowling, bingo, game afternoon, exercise to give her independent residents a little joy during shelter in place. I feel with daily temp checks and food delivery to her room, my mother, a resident of 3 years, is very safe and cared for at Heritage Woods. I highly recommend Heritage Woods to other families looking for a warm, welcoming facility for their loved one.

I tried to do a detailed negative review of a memory care facility that is on Caring.com's website. The facility refuted my claims, provided outright incorrect "proof" that my claims were incorrect, and thus Caring.com refused to post my review. So just be advised that Caring.com's reviews of facilities will greatly favor the facility being reviewed. The point of reviews is to be informative based upon the customer's experience. Caring.com does not provide impartial and nonpartisan reviews.

I gave this facility a one star review because...

"McAuley once had a great reputation as a wonderful and caring facility, but just recently with the merger of Provena & Resurrection + Presence Health, the care has declined drastically.

With the many senior falls in 2014 with serious life-threatening injuries due to the cutting down of nursing staff hands-on care. Just within 3 weeks - 18 seniors had fallen, some with head injuries and fractures, resulting in 2 possible deaths pending a TEN day Illinois Department of Public Health investigation.

How many of you can testify that your loved one did not receive the proper medication within a timely manner detrimental to their health and were not properly screened so the facility's' qualified staff can take care of them properly?

Look up the administrator at the time healthcare background, or the lack thereof, and see for yourself if he knows what he's doing. It's all public knowledge.

The activity department? SAD, SAD, SAD. Why? Because they are denied funds by corporate. However, did you hear about the $147 million dollar medical building - PRESENCE HEALTH (the largest non-for-profit Catholic Healthcare Organization in Illinois) is building down-town-Chicago on your loved ones $$$$?

There is good reason why census is LOW and once dedicated staff members have moved on, not sharing in McAuley's ignominy. In fact some of their most dedicated and caring caregivers initiated and participated in this investigation, risking their jobs for the safety of their patients!

Call the Illinois Department of Public Health for an update on their 10 day investigation to see what they found. After all isn't your loved one worth it?

Also, Presence Hospitals have fallen to a 3 star rating this year, 2015... and caring.com never posted it. Instead they posted a ONE five star review because no doubt Presence is one of their a paid advertisers!

Understaffed with complete lack of follow through. My Dad's clothing was missing, he was wearing other peoples clothing, his fingernails were dirty and had not been trimmed, his clothes were soiled, he had not been shaven. There were no activities other than church once a week and bingo. The residents sat dazed or sleeping in a vinyl floor dining room with a TV blaring that no one watched. The staff spent most of their time time huddled behind the front desk complaining about their jobs. Now, in NY, we cannot go in and visit anyone inside we are limited to 20 minute visits thru a window so we cannot see what s really going on and that has ended too because a staff member tested positive for COVID. My dad lost 20 lbs in about five weeks and he was not being weighed weekly as required by NY law. I had to raise it. My father is 93 with no significant health problems other than two mild to moderate strokes. The rehab there was beyond horrible. He is now permanently wheel chair bound, on a catheter and on a hoya lift. When he came he used a cane. Period. When they can get away with it they put him to bed at 7:15. I would take him out of there except I cannot handle his mobility issues now.
I am sorry I did not bring him to live with me when he first broke his hip.
A few of the nurses are responsive, same for a few aides and the social worker is exceptional. But, the facility is so run down and the general attitude so dispirited that it is one of the most depressing places I have ever visited.
We have to do a better job for our parents and elderly. This is cruel and atrocious. They are warehoused, their private assets spent down and drained by these monster facilities and once they hit Medicaid, bye bye to the private room. He shares a room the size of a hospital room with a locker for his clothes.

This facility is owned by UHS but has been sold to a private equity firm. That means they will try to squeeze even more money out of the premises which will mean more cuts in services and care, if that is possible. My father volunteered here for almost 12 years and he wanted to go here thinking he would get preferential treatment. It's just a disgrace.

I was initially hesitant to use Caring.com, but decided to give it a chance. Unfortunately, things did not go as smoothly as I had hoped. In particular, I was disappointed to find that there was no clear way to opt out of the calls and emails that followed my initial inquiry. This left a bad taste in my mouth before my search had even really started.

Things didn't improve much once I got in touch with a representative named Kacey A. I shared all the important details about my mother's needs, but despite this he only provided two options for potential care facilities. Sadly, it turned out that Kacey had not actually listened to my needs and the first of the two appointments was a complete disaster. The facility had no idea we were coming and were unable to accommodate my mother's needs even if they had known. The second facility was just as bad and again, unable to accept my mother.

As a result, I ended up wasting precious hours of time driving to these facilities, only to discover that they were not suitable options after all. It was incredibly frustrating and made me question the usefulness of the service provided by Caring.com.

Ultimately, I was able to find a suitable facility for my mother, but it was not through Caring.com. It seems that the places that do accept my mother do not do business with this company and it's easy to see why. While it's possible that others have had better experiences with the site, my own experience was not a positive one. I've come to the conclusion that there are better resources out there for finding the right care options for loved ones and I won't be using Caring.com again.

Recently, my family and I had a terrible experience with an assisted living facility in Madison, Alabama. My elderly father, who is 88 years old, was rudely and unexpectedly kicked out of his living arrangement with no prior notice, all while he was about to finish rehabilitation and go back home. As you can imagine, this was a very difficult time for us. When we went to retrieve my father's belongings only two days after his abrupt eviction, we were horrified to find that we were already locked out of his apartment. Needless to say, we were extremely upset and felt like we'd been wronged by both the assisted living facility and applying and review website, Caring.com.

When I attempted to leave a review of Merrill Gardens on Caring.com, they refused to post it, citing a fear of being sued for defamation. It was incredibly disappointing to see that Caring.com was unwilling to post our honest review of our experience, especially given that their website is designed to provide transparency and guidance to families and those seeking quality care options for their loved ones.

We feel that it is our responsibility to share our story and inform others so that they can make informed decisions when it comes to selecting caregivers and assisted living facilities. No one deserves to be treated unfairly like my father was, and it's essential to hold those in positions of power and influence accountable for their actions. We encourage others to think carefully before utilizing the services of Merrill Gardens and to be wary of review websites that may not be willing to share the truth about certain facilities.

When I reached out to caring.com for assistance in finding housing for my beloved family member, I was excited by the possibility of receiving some much-needed guidance during this important process. However, my experience with caring.com was unfortunately not as positive as I had hoped. Initially, their representative contacted me during my mornings hours, which was quite early due to the time difference between my location and theirs. While they did provide some initial support and follow-up, the subsequent communication from various facilities left much to be desired - I even received outreach from those that were not even recommended by caring.com. Needless to say, this made the already complex and emotional process even more overwhelming for myself and my family. Despite these obstacles, we ultimately found a solution that worked for us, thanks to the input of my sister-in-law. I shared this information with caring.com in hopes of providing feedback, but unfortunately, it seemed to fall on deaf ears. Instead, I was scheduled for a "fake" tour of a suggested facility in what felt like an attempt to profit off of our situation. I was understandably unhappy with this experience and left feeling disappointed in caring.com's overall approach to assisting someone during such a difficult time.

I recently had an online interaction with Caring.com and was initially happy with the follow-up and pricing information they provided. However, my opinion quickly changed when they began incessantly calling me even after I informed them we were no longer interested in pursuing a retirement home for my mother-in-law.

Despite repeated requests to stop contacting me, the calls continued. In the midst of attending my daughter's wedding, I was still receiving calls from them. It is very unprofessional for a company to disregard a potential client's requests to stop contacting them.

I highly recommend you steer clear of this company unless you enjoy being bombarded with endless calls that add unwanted stress to your life. Overall, my experience with Caring.com left me feeling frustrated and disrespected.

When I was in search of a senior living facility, I came across Caring.com. They seemed to offer promising services and I quickly contacted them. To my surprise, they provided me with a list of facilities that they believed could meet my needs and even helped me arrange virtual meetings. I was impressed, and grateful for their prompt assistance.

However, my experience with Caring.com took a turn for the worse when none of the suggested facilities seemed to be a good fit for me. I tried reaching out to my advocate but was unable to do so. Not only was the phone number provided not working, but the emails I sent kept bouncing back as undeliverable. It appeared that no matter what I did, I couldn't get in touch with my advocate.

Feeling frustrated, I turned to the general number on the website for assistance. Unfortunately, I found myself talking in circles with the representative. They couldn't tell me why I couldn't reach my advocate and simply assured me that they had emailed her and she would get back to me. Of course she never did.

Disappointed by my experience with Caring.com, I decided to turn to senior services within the county I was moving to. And let me tell you, they were exceptional! I received tremendous amounts of help and had all my questions and concerns addressed promptly and with genuine care.

In summary, while Caring.com seemed like a promising resource, their lack of response and care ultimately led to my disappointment. It's best to find alternative resources for senior living assistance.

As someone who values transparency and accuracy in online reviews, I felt very troubled by my experience with "caring.com". I had hoped that this site would provide an open platform for people to share their honest experiences and opinions about nursing homes and other long-term care facilities. Unfortunately, I encountered some serious issues that called the site's integrity into question.

When I tried to post a review based on my personal experience with a nursing home that had mistreated an elderly person, my review was rejected by "caring.com". I was dismayed that they would refuse to post important and accurate information, especially when it related to such a serious issue as elder abuse. Instead, I repeatedly saw positive reviews of this same nursing home appear on the site, despite clear evidence of wrongdoing.

It's clear to me that "caring.com" is not fulfilling its stated mission of providing helpful and honest information to those seeking care options for themselves or their loved ones. By selectively posting only positive reviews and suppressing negative ones, they are creating a misleading picture of the facilities they review. This not only harms consumers who are trying to make informed choices, but it can also put vulnerable people at risk if they end up in an inadequately reviewed facility.

It's my sincere hope that other concerned individuals will join me in raising awareness about these issues. I believe that "caring.com" must be held accountable for its actions, and a class action lawsuit could be one way to achieve that. While the site may defend its policies, those policies clearly do not ensure that truthful information is being portrayed. We must demand more from this site and others like it, in order to ensure that everyone is able to make informed decisions about their long-term care options.

I recently had an experience with a Caring.com facility located in Sebring, Florida which left me feeling disappointed and concerned. Although I wrote an honest and accurate review of my family's experience, I was disappointed to find that Caring.com declined to post it due to its unfavorable content. This experience has brought to light the possibility that Caring.com could be directing their ratings and reviews to look favorable by discarding negative reviews.

The facility in question, The Palms, is a rehabilitation and nursing home where our loved one was meant to get the necessary assistance needed to return to their home with in-home care. However, our experience was far from favorable. In fact, we were left feeling concerned about the quality of care that our loved one was receiving.

One issue we encountered was that The Palms has chronic understaffing, resulting in the lack of proper care for some patients. The care given was simply bare-bone, and the services provided were inadequate, which led to our loved one gradually getting worse instead of improving. As a family, we have become increasingly desperate to find alternative options for our loved one's care to ensure they receive the proper care and attention that they so rightly deserve.

As concerned family members, we believe it is crucial that others contemplating the services provided by The Palms take a close look before committing their loved ones in their care. We believe it's disappointing that Caring.com buried our honest review and that it is a disservice to the community. Our experience has opened our eyes to the possibility that the ratings and reviews provided on Caring.com may not truly reflect the quality of care provided by certain facilities.

I recently decided to hop on to the website of Caring.com to look for an independent living accommodation for my dear parents. The site prompted me to fill in some information which I did and soon enough, I received a call from one of their representatives, Tasia Day. Now, I explicitly and repeatedly mentioned to Tasia that I wasn't actively seeking a home for my parents just yet and that I was only browsing the website. However, she took my information anyways and passed it on to several different assisted living and independent communities. This has caused a major influx of emails in my inbox, as these communities have been relentlessly following up on the "lead" that Tasia provided. What's even more frustrating is that I never gave Tasia permission to pass on my email to begin with.

It's incredibly unprofessional and reckless to assume that just because someone browses your website or fills in some information that they are immediately looking for a service. What's more infuriating is the fact that the representatives don't seem to listen to the concerns of their potential clients or even understand the gravity of passing on personal information.

Needless to say, I won't be using caring.com anytime soon. I caution anyone against sharing their information with them if you're not ready to be bombarded with emails and calls. It's a shame that such practices are rampant in the industry and I hope that other companies refrain from acting in such a manner.

I recently wrote a review about my disappointing experience with an Assisted Living facility on Caring.com. My mother's valuable jewelry was stolen while she resided there and I was simply sharing my experience on the website. I received an email from Caring.com stating that my review had been approved and was visible on the site for at least a month. However, I later found out that the review was taken down without any notice or explanation.

As I browsed through the other reviews on the site, I noticed that they were all older than mine, some dating back to two years ago. This led me to believe that the site may have been obliged to take down my review due to pressure from the assisted living industry. I find this disappointing and concerning as it undermines the credibility of Caring.com as a reliable resource for consumers.

I must clarify that I did not blame the assisted living facility for the theft, I simply mentioned that it occurred during my mother's stay there and that it is a cause for concern for anyone experiencing similar situations. I pointed out that it was difficult to determine who was responsible for the theft as many agencies had access to my mother's belongings, such as her hospice care workers. I also highlighted that despite being promised a response from the facility's director, I never received one.

Overall, my experience with Caring.com has left me questioning their integrity and reliability as a source for individuals searching for assisted living facilities. It is frustrating to think that reviews may be removed without any explanation, potentially leaving consumers unaware of important information that could impact their decision-making process.

As someone who values transparency in healthcare, I am deeply disappointed in my experience with Caring.com. Recently, I had concerns about the nursing home where a dear friend of mine resided, and I diligently recorded incidents of neglect and mistreatment over the course of a year. Despite providing detailed information about the incidents, including dates, times, and the identities of individuals involved, none of my honest and heartfelt reviews were ever published by Caring.com.

I am not alone in my frustration. Many nursing home residents and their families have reported that Caring.com seems to protect certain facilities from honest criticism. It appears as though some nursing homes with bad reviews are paying Caring.com to shield them from public scrutiny and protect their reputations.

I attempted to submit my reviews three different times, each time with more details to strengthen my argument, and was met with silence. Eventually, Caring.com refused to even accept my reports when my email was attached. This is not the kind of behavior we need from a website that positions itself as an advocate for quality healthcare.

In light of these experiences, I join the cries of other citizens who are demanding that Caring.com be held accountable for their unethical practices. The safety and wellbeing of nursing home residents should always be the top priority, and by protecting bad actors in the industry, Caring.com is failing to live up to this important responsibility. Caring.com must do better.