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CB Restaurants and Dining Texas Roadhouse Complaints #82-101
Texas Roadhouse

Texas Roadhouse review: Give a free apology desert or drink. Shame on you.

R
Author of the review
4:01 pm UTC

Texas roadhouse ran a one-day black friday promotion where a $20 gift card was given with the purchase of $100 in gift cards. They gave out expired gift cards on those purchases and promotion. What an embarrassment. Shame, shame, shame on them.

The manager made good on the card after I was questioned extensively and made to feel like I was pulling a scam on them when they were the ones who pulled the scam me and on countless customers.

Desired outcome: Post a sign at the door and the service window apologizing for YOUR mistake and make good on those expired cards without question.

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  1. Texas Roadhouse Contacts

  2. Texas Roadhouse phone numbers
    +1 (800) 839-7623
    Click up if you have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 22 22 users reported that they have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 7 7 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number
    52%
    Confidence score
    Customer Service
    +1 (502) 426-9984
    Click up if you have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number
  3. Texas Roadhouse emails
  4. Texas Roadhouse address
    6040 Dutchman's Lane, Louisville, Kentucky, 40205, United States
  5. Texas Roadhouse social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 21, 2026
  7. View all Texas Roadhouse contacts
Texas Roadhouse Category
Texas Roadhouse is ranked 13 among 123 companies in the Restaurants and Dining category
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