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CB Furniture Stores Tepperman's Complaints #2-21
Tepperman's

Tepperman's review: Warranty service

M
Author of the review
4:20 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

we have a sofa recliner (still under warranty) that needs repair.
We have contacted Teppermans customer service department on 4 occasions dating back to June 27/26.
Each time we are told the information is in their system and someone will update us within 24hrs.
In the Kitchener area they subcontract their work to a company (New Creations).
We have also been in touch with them, but they aren't authorized until they receive a work order.

Desired outcome: Repair or exchange the item

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  2. Tepperman's phone numbers
    +1 (877) 777-5754
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    Chatham Store
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    Kitchener Store
    +1 (519) 433-5353
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    London (Ontario) Store
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  3. Tepperman's emails
  4. Tepperman's address
    535 Grand Avenue, Chatham, Ontario, N7L3Z2, Canada
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  6. Olivia
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    Jul 12, 2026
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Tepperman's Category
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