Teladoc review: Prescription refill

Reviewed their website prior to doing virtual visit for prescription refills. It only states controlled medications, birth control and erectile dysfunction medication. I only requested for refill of my thyroid medications i’ve been taking before, i even have my lab results. Provided denied refill and states i should follow up with a primary, which defeated the purpose of my visit which only lasted for about a minute or so. They charged me $75 for it. I called customer service and they said they won’t refund me. They should be not offering medication refills and refund pts of their money if they are denying refills. This is fraud and false advertisement.

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