TechWire review: 5 year plan with continued webroot security

I purchased the TekWireLLC plan on July 19 2021 for $199.90. I had bought a new computer and had some security issues. Their plan guarenteed me 5 years of Webroot security.

First my computer would not work in Sept 2021. Was told that unless I had Windows 11 they could not longer help me. Cost $125.00 Was told computer would not work. I did go back to store and was told that was untrue. Windows 10 would continue to work. After many calls, TekWire did uninstall Windows 11 as it locked my computer up.

Yesterday my Webroot security was cancelled. Called TekWire talked to a Craig White and was told unless I purchased a $99.99 package to security my Id,

they could not activated my WebRoot. They were rude, hung up on me and would not help me. Finally I called again and guess what, they updated my

WebRoot.

They are pressure sales people and very rude. I want to cancel the rest of my

contract but they just hang up on me whenever I call.

What a scan.

Thank you

Elly Fritsch