We bought a home a few years ago and the home is supposed to have a 10 Year structural warranty, Since no one in my family is a home builder, we didn't realize that the front part of our home, the windows were not installed properly. Whomever was hired to build our home, when they put the stucco on our house, the put it over all the weep holes of the windows. We do not know anything about home building so we did not to even look for this.
Well fast forward a few years later (but still under the structural warranty), we noticed that the window sills were crumbling inside our home. We opened the window sills and it was full of termites. Since the weep holes were covered, the water has been slowly seeping into the walls of our home which attracted termites. Now we have to tip apart the whole front of our house (walls and all) as we don't know the extent of the damage and it all has to be replaced. We tried to contact Taylor Morrison several times through their warranty department. They have completely ignored us.
We are beyond upset that this happened. Their construction people did a very stupid mistake that is now costing us thousands in damage. Taylor Morrison is not honoring their warranty or even trying to reach out to help us, According to an attorney we spoke with today, they have defrauded us. I do not recommend Taylor Morrison. Buyer beware.