Central Hudson Gas & Electric
Fishkill, New York
United States - 12524
On February 31, 2017 the tree service used by Central Hudson cut a tree along the power line Knowing one of the tree branches was going to cut the telecom line to 12 Valley View Road. The tree service did not alert us before or after, nor did they communicate with the telephone company. When confronted by me, thier response was that it was not their problem. I got the same response from the Central Hudson Customer Service line. Central Hudson demonstrated complete disregard for their customers.
CH knows that they have no competition in this area and they treat their customers like inconveniences. They had me on hold over a half hour last night just to get a message that they were closing and I could try again later. Today, they had me on hold for over an hour to tell me they'd send a representative sometime today. "Sometime" and I should be happy they were squeezing me. How silly of me not to realize that I should pay their inflated rates and be happy with whatever they supply. If you ever have the chance to do business with CH run away quickly