Tampa Electric / Teco Energy

I live in Hillsborough County, and I received a warning letter from TECO stating that because I have not paid my bill on time, they will be requiring a deposit at 5yeasr of service. I have always paid my bill within the allotted grace time. Bill is due and I believe you are given a 10-day grace period. My service has never been set to be shut off, so I am confused that if you give a grace, then why am I receiving a notice.

None the less, the warning notice stated that if I did not pay my bill on time that that I would have to pay a deposit. None the less, the bill has been paid on or before the due date since then. I received my recent light bill at $761.00.

I contacted TECO and of course I stayed on Hold for 2hrs, just to have someone answer and hang up. I called the next day and stayed on hold for an hour and when I was finally able to speak with someone, he had no idea as to why the deposit was charged, he could only assist by breaking up the deposit among separate bills.

Teco has gotten outrageous with the things they do, and I feel it's because it's the only electric company in the area, so they are taking advantage of their customers. My next step is the better business bureau because something has to be done.

Moved to the Tampa, FL area 1 year ago. Lived in 2 different 1 bedroom apartments. Both less than 100 sq ft. Electric bill comes out to $100. Makes no sense. Customer service no help and do not care. You contact customer service and they give you a generic copy and paste that winter/heater summer/AC. I travel for work and away for 2 weeks. How is it over $100? So you mean to tell me if I am home for those 2 weeks, my bill will be $200 a month? It's insane.