Tajawalbaggage issue at air arabia

R Jul 15, 2019

I booked air arabia kochin to sharjah ticket thru tajawal for my father in law on 11th july 2019. Paid extra baggage allowance also and received air ticket with complete baggage details

But the air arabia counter staffs said the baggage allowance payment not showing in their system and need to pay again. Called tajawal and got a very lazy response that now we cant do anything please pay it there and we will refund the money later

Luckily my father in law have enough money to pay inr : 996 at air arabia counter. If a customer witout carrying enough money would probably struggle in the air port

I suggest to avoid third party sites like tajawal while booking tickets and holidays


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