SUBMIT A COMPLAINT

TAG Heuerthe crown is broken

1
A Jul 25, 2017 Review updated:

Hi, I received a Tag as a Christmas gift about 2 years ago. Recently, when I wanted to adjust the date, I noticed the crown detached from the watch.

I took it to the nearest dealer and was informed my warranty is over and I will need to pay for the repair. I am extremely disappointed that a watch of Tag caliber is able to break so easily. It was always my dream to own a Tag but now I am left with a bill.

This is a first time I am experiencing this with a watch. I have watches that are much older but no such issues.

Regards
Anthony

Responses

  • D
      Nov 03, 2019

    I, too, experienced the same problem. The crown stem pulled out of the movement when I was simply setting the time and date! Over $300 to repair it OUT OF WARRANTY!
    For a $1600 LINK, this is totally unacceptable. I've owned Seiko automatics that worked flawlessly for a decade or more without any requirement to "maintain" the movement. What they really mean is they have poor quality and design that requires replacement of parts that should last for many years.
    Do yourself a favor and DO NOT BUY A TAG HEUER WATCH!

    0 Votes

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