TackleDirect

I had a pretty frustrating experience with TackleDirect. I was really excited to order a specific item from their website, but unfortunately, it ended up being a huge hassle. I waited and waited for close to two months, constantly calling to check on the status of my order. Every time I called, I was told that the item was backordered and that I should expect to receive it in about five days.

After two months of waiting, I was finally refunded my money. I was really disappointed to hear that they no longer produced the item and that they couldn't get it for me. What's even more frustrating is that I checked their website today and it says that there are 10+ available from their vendors. It just doesn't make sense to me.

Luckily, I was able to find the item I wanted on Home Depot's website for a lower price. I decided to order it through them instead and was shocked when I received it just three days later. If I had known that Home Depot had the item in stock, I would have ordered from them from the beginning.

Overall, I'm really disappointed with my experience with TackleDirect. It's frustrating to wait for so long and then find out that they can't even get the item for you. I also find it strange that their website says that the item is available from their vendors when they told me that they couldn't get it. To make matters worse, I can't even attach my order to this review because TackleDirect still has it listed as processing and waiting for review. It's just a really frustrating situation all around.

Yo, so I ordered this sick Loomis NRX Rod from TackleDirect for $525 and let me tell you, I was stoked. But bro, the worst happened - in the first week of using it to reel in a little bass, the dang thing snapped right in half. I called TD up and told them what happened, and they were all like "nahhhh you need to talk to Loomis about that warranty, dude." So then I had to pay out of pocket $40 just to ship the broken rod back to 'em and wait a whole freakin' two weeks for them to send me a replacement. Not cool, man. I mean, if it were me, I would've just replaced the rod with no questions asked since I literally only used it for a week before it broke.

To be honest with y'all, this kind of put a damper on my feelings toward TackleDirect. I mean, they have like a crazy-awesome inventory and they're right here in New Jersey, where I'm at, but like, if I'm spending that much money on high-end gear, I expect some better customer service, ya know? I want to feel like they actually care about their customers and their products, so I'm not too sure if I'll be buying anything big from them again anytime soon.

I recently purchased a reel from TackleDirect, and it wasn't the best experience. After waiting a few days, I received an email stating that my purchase had been shipped. The very next day, I received another email saying that it had been delivered. However, when I went to pick up the package, the FedEx representative told me that they had picked it up, but then delivered it back to the same place - what a nightmare!

I tried reaching out to TackleDirect as per their instructions, but unfortunately, I didn't get any response. After waiting patiently for five whole days, I decided to take the matter up with PayPal and file a dispute to get my money back. PayPal asked me to call TackleDirect, but when I tried the phone number they gave me, it was invalid! At this point, I was beyond frustrated.

Eventually, after much hassle, I did finally receive my reel but never heard from TackleDirect again until they asked me to give them a positive rating. Honestly, it was not a great experience, and I don't think I would order from them again.

While I understand that sometimes things can go wrong, and mistakes happen, I was very disappointed with how TackleDirect handled the situation. I hope they improve their customer service in the future.

TackleDirect is a pretty darn good place to shop. Their stuff is good, and the prices are right. But I got a package delivered by USPS, and it was a mess. They wouldn't leave the package even though I asked them to, and instead they left a note for me to sign and get a re-delivery. The note disappeared, and so did my package. I spent two weeks trying to track it down. This was in San Diego, so I don't think I can trust USPS as a delivery option. TackleDirect really should consider some other delivery options so that customers can pick the one that works best for them. Honestly, I'm not sure if I'll order from TackleDirect again because the shipping is such a hassle.

Yo, I just gotta say, I waited a good couple of weeks to get my order from TackleDirect and when it finally came, a bunch of stuff was missin'! I mean come on, how hard is it to keep track of inventory and update your website, am I right? They said the stuff was out of stock, but like, why wasn't that on the site when I ordered it? It's weak sauce.

Anyways, the stuff I did get, I had already found somewhere else cuz I ain't got time to wait around for slowpokes. Now I gotta wait even longer for a freakin' return authorization sticker to send back the crap I don't need anymore. Ain't nobody got time for that either.

Listen, I get it, we're all strugglin' with this Covid stuff, but like, don't be slackin' on your website updates and inventory management. It's just not cool. Hopefully I can actually return this junk soon and get my money back. Not holding my breath though.

Word of advice to y'all - maybe double check that everything you order is actually in stock before you click "buy." Otherwise you might end up like me, waitin' around for ages and gettin' half your stuff.

Peace out,
Sam Block

Wow, where do I start with TackleDirect? I shopped on their website, tackledirect.com, and made a purchase for over $1500! That's right, I spent a lot of money with them. However, I only received items worth $1000! What happened to the rest of my order? They claim that they shipped everything, but why did I not receive my other items that were worth $550? They were in stock, so what's the hold up?

I've been trying to get in touch with someone at TackleDirect for over 35 days now! Believe it or not, I've called their toll-free number hundreds of times and sent multiple emails, but they haven't responded to me at all! It's like I'm talking to a brick wall. They've taken my money and left me without any answers or solution to my problem. It's been over a month and I still haven't received my entire order.

Honestly, TackleDirect has horrible customer service! It's a shame that they treat their customers this way. I'm extremely disappointed with them and their lack of responsibility. It's not right that they can get away with taking people's money and not handing over their full orders. This is why I highly, highly, highly don't recommend buying from here! Save yourself the headache and go to another company that values its customers and their purchases.

Sincerely,

Arjun

Me go on TackleDirect.com think I find best online store for fisherman. But me was not happy with how they handle my order. Me buy some items and they take me money but then they tell me all items on backorder. Me wait and wait and no email telling me when me can expect my items. Me call TackleDirect and girl on phone seem like she have attitude and tell me they no tell people when item on backorder. Me not happy with this, but me wait two weeks like she say and call again. This time me talk to guy who nice and tell me my items coming on Monday. Me get two out of the many me order, but rest get cancelled with no communication. Me feel like TackleDirect not good with communication and me not happy. Me talk to eight other people in my fishing club and they say they have same problem and not order from TackleDirect again. Me pay more elsewhere for better service. Maybe one day, TackleDirect can work on their communication.

So there I was, finally ready to get some saltwater terminal tackle, and I spent a good chunk of time adding all the stuff I wanted to my cart on TackleDirect's website (tackledirect.com). I'm not gonna lie, I'm not the most tech-savvy person out there, but I managed to figure out how to log out and come back to my cart later when I was actually ready to buy.

Fast forward to a week or two later. I'm finally ready to make my purchase and I log back in to TackleDirect. And what do I find? My cart is empty! All that time I spent picking out the perfect gear, wasted. Needless to say, I was pretty upset about that.

But, being the persistent fisherman that I am, I decided to give TackleDirect another chance and spent even more time selecting my saltwater tackle again. This time, I made sure to double-check that everything I wanted was listed as in stock before I hit that "checkout" button.

Now, here's where things really went downhill. I paid for my order with my credit card (like you do) and everything seemed fine. Until I got an email from TackleDirect a few days later saying that not all my items were actually in stock and they were going to have to cancel some of my order. And get this- they had already charged my credit card before even shipping anything out! I was pretty steamed to say the least.

All in all, I don't think I'll be using TackleDirect again. They really dropped the ball on multiple occasions and left me feeling like they didn't appreciate my business. Save yourself the hassle and shop somewhere else, folks. You don't need that kind of frustration in your life.

I gotta say, I had a bit of a bumpy ride with TackleDirect. I was all set to use a gift certificate that someone gave me, but for some reason, I had a tough time figuring out how to use it on the website. Every other site I've bought from, you enter the code when you're checking out - but not here. I had to get on the horn and call up customer service for some help. Finally, I managed to place my order and got an email to confirm everything. Only problem? They charged me the whole dang amount! What the heck?! I had to call customer service again just to make sure that my gift card had actually gone through. After a few tries, I finally hung up feeling pretty frustrated. I was pretty shocked to see that the full amount was yanked right out of my bank account and held there until the order was finally shipped. I mean, come on now - how does that make any sense? TackleDirect authorized the gift card when it was sold - so why am I left waiting for the credit to be given back to me? Honestly, this whole thing has me feeling pretty skeptical about ordering from these folks again.

I done ordered me summa them 20 packs o' 6 inch pumpkin seed lizards from TackleDirect on May 21st. They said it was sent out on the 22nd, but ain't no tracking number to be found! It's already June 12th and I still ain't got nothin'! Been emailing 'em but ain't gotten no response, and called 'em a buncha times only to hear some dang answering machine! Had to go and get my tackle somewhere else, and missed two fishin' trips 'cause of it! Ain't nothin' but a buncha bull! I know the virus is causing problems, but at least they coulda told me somethin', ya know? I don't even know if I got robbed or what the heck happened to my order! Don't want nobody else to go through this mess and end up spendin' more money than they got's to! 'Specially after lookin' at other reviews where people are havin' the same problem! Save yerself the headache and just stay away from this place!

I gotta say, I was really excited about the promo message that I saw on TackleDirect for the Yo Zuri hydro minnows. I mean, who doesn't love getting a little extra something? So I decided to go ahead and try to purchase two of the minnows, hoping to get those bonus bone color ones as advertised. But man, let me tell you, the checkout feature had some serious bugs. Every time I tried to add the shipping costs in, it would refresh my cart and take away the promo discount. That meant I'd end up paying for three lures instead of just two - not cool, man. According to the promo, I should only be paying for the two lures and getting two free ones. But it seemed like the website just couldn't handle it. I tried everything, even cleared my browser cache, but the bug just wouldn't go away. It was so frustrating to keep updating my cart, and in the end, I just gave up and bought one lure. It's a bummer that I couldn't take full advantage of the promo deal. I really hope TackleDirect can fix these issues with their platform. It makes it a lot harder for customers to trust their website.