CB Telecommunications T-Mobile USA Complaints #522-541

T-Mobile USA review: not given refund

no longer a tmobile customer of McMechen, US

Feb 02, 2012 2:17 am UTC

Verified customer

I went into the tmobile store on palmdale looking for service, and was told I have good service where I live, so I purchased two phones (over $500) and when I got home they unfortunately didn't get any signal at all. I had no choice to return the phones to the store and was told that they couldn't refund me my money because if it is over $300 it has to be done by tmobile corporate. This was almost a month ago and after multiple times of speaking with management of both Ritmo Latino wireless and Tmobile they both say that the other entity is responsible to refund me, and I am out over $500 and having to file complaints with every government department I can think of to try to get the money that is obviously owed to me, which I have the receipt for saying the returned phones were in good condition and I am owed the full amount as a refund. How many others have they ripped off just because they can?

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T-Mobile USA phone numbers

611

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From T-Mobile Phone

+1 (844) 840-6518

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Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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info@t-mobile.com

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12920 SE 38th St., Bellevue, New York, 98006-1350, United States

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