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CB Telecommunications T-Mobile USA 1743 East Palmdale Boulevard, Palmdale, CA, 93550, US
T-Mobile USA company logo
T-Mobile USA
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T-Mobile USA company logo

T-Mobile USA

1743 East Palmdale Boulevard, Palmdale, CA, 93550, US
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1 complaint
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Website
www.t-mobile.com
www.t-mobile.com
Phone number
+1 (661) 272-5642
Category
Telecommunications
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 7:00 pm

T-Mobile USA reviews and complaints 1

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2:17 am EST
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T-Mobile USA - not given refund

I went into the tmobile store on palmdale looking for service, and was told I have good service where I live, so I purchased two phones (over $500) and when I got home they unfortunately didn't get any signal at all. I had no choice to return the phones to the store and was told that they couldn't refund me my money because if it is over $300 it has to be done by tmobile corporate. This was almost a month ago and after multiple times of speaking with management of both Ritmo Latino wireless and Tmobile they both say that the other entity is responsible to refund me, and I am out over $500 and having to file complaints with every government department I can think of to try to get the money that is obviously owed to me, which I have the receipt for saying the returned phones were in good condition and I am owed the full amount as a refund. How many others have they ripped off just because they can?

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