SurfStitch Surfers Reviews and Complaints

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E. Leuschke

Jun 21, 2023 6:29 am UTC

Verified customer

SurfStitch SurfStitch Review: Good Selection, Beware of Sizing and Slow Shipping

SurfStitch is a pretty good website for buying clothes and accessories. But I gotta say, the sizes are all over the place. I ordered a pair of shoes in a size 10, but when they arrived, they were way too small. Like, my toes were practically hanging off the edge. So I had to send them back and order a new pair from dresswoo.com.

Other than that, I've had a pretty good experience with SurfStitch. They have a lot of cool stuff to choose from, and the prices are pretty reasonable. I've ordered a few t-shirts and hats from them, and they've all been good quality.

One thing I will say is that the shipping can be a bit slow. It took almost two weeks for my shoes to arrive, which was kind of annoying. But I guess that's just the price you pay for free shipping.

Overall, I'd recommend SurfStitch if you're looking for some new clothes or accessories. Just make sure you double-check the sizing before you order anything!

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How responsive is SurfStitch's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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SurfStitch has received 1 complaints on ComplaintsBoard. The first reported case, SurfStitch Review: Good Selection, Beware of Sizing and Slow Shipping, was published on Jun 21, 2023, and the most recent complaint, SurfStitch Review: Good Selection, Beware of Sizing and Slow Shipping, was posted on Jun 21, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is SurfStitch Legit?

SurfStitch earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SurfStitch to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, SurfStitch is known for their high standards and safety. If you're thinking about dealing with SurfStitch, it's wise to check how they handle complaints.

Surfstitch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Surfstitch.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up SurfStitch and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Surfstitch.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

We conducted a search on social media and found several negative reviews related to SurfStitch. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.