Sure-Dry’s earns a 4.6-star rating from 9 reviews and 1 complaints, showing that the majority of homeowners are exceptionally satisfied with waterproofing services.
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they were super nice and did a great job
they were super nice and did a great job. i would def hire them again.
I had a wet basement and Sure-Dry, LLC came to the rescue
I had a wet basement and Sure-Dry, LLC came to the rescue. The dude who came out was super smart and knew his stuff. He fixed my problem quick and I'm happy as a clam now. Thanks, Sure-Dry!
The guys at Sure-Dry, LLC know what they're doing
The guys at Sure-Dry, LLC know what they're doing. They got the job done fast and good.
Great customer service
Great customer service. They explained the filter cleaning process and checked for leaks and fixed them if needed.
CJ is the man!
CJ is the man! He knows his stuff and gets the job done quick. Sure-Dry is the real deal. Thanks for the great work!
i was really worried about the moisture in my crawl space but CJ put my mind at ease and gave me a plan to fix the problem
i was really worried about the moisture in my crawl space but CJ put my mind at ease and gave me a plan to fix the problem. The crew that came out to do the work were also great, they were on time and worked hard to get the job done. I am very happy with the work that Sure-Dry did and would recommend them to anyone who needs basement or crawl space work done.
Great customer service
Great customer service. CJ took the time to explain what he saw and gave hints for how to ensure smooth operation. I was confuzed (forgot) exactly how the battery backup ran, and he took the time to run a demo which was very helpful.
Sure Dry is the best!
Sure Dry is the best! I got a dry basement and peace of mind thanks to them. CJ is a pro, he knows his stuff, he's patient, thorough, and friendly. He even gets along with my dogs! He always goes above and beyond during every appointment. CJ, you're the man! Beth W.
Sure-Dry is the bomb!
Sure-Dry is the bomb! They've done work on my crib three times now and every time they've killed it! The latest job was putting in some windows and it was dope. They were quick, knew what they were doing, and kept it real professional. They explained everything to me and it only took them four hours to finish. That's crazy fast! I'm super happy with their work and I'd tell anyone to hit them up for their home improvement needs.
1 Sure-Dry Complaint
I paid Sure-Dry, LLC a $5000.00 deposit, which the salesperson said was refundable.
I paid Sure-Dry, LLC a $5000.00 deposit to their salesperson, who assured me it was refundable even without a contract clause. Later, due to unforeseen medical expenses, I needed to prioritize my finances. In early April, I reached out for my refund, but despite promises of follow-up, communication has ceased.
Is Sure-Dry Legit?
Sure-Dry earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sure-Dry. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Sure-Dry has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Sure-Dry has claimed the domain name for suredrybasements.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Suredrybasements.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- The website belonging to Sure-Dry has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Sure-Dry complaint handling
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Sure-Dry Contacts
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Sure-Dry phone numbers+1 (800) 379-3788+1 (800) 379-3788Click up if you have successfully reached Sure-Dry by calling +1 (800) 379-3788 phone number 0 0 users reported that they have successfully reached Sure-Dry by calling +1 (800) 379-3788 phone number Click down if you have unsuccessfully reached Sure-Dry by calling +1 (800) 379-3788 phone number 0 0 users reported that they have UNsuccessfully reached Sure-Dry by calling +1 (800) 379-3788 phone number
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Sure-Dry address754 W Airport Rd, Menasha, Wisconsin, 54952-1409, United States
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Sure-Dry social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 12, 2025
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