SuperAntiSpyware review: Unauthorized charges and no refund – beware of superantispyware!

I’ve been a loyal SuperAntiSpyware customer for many years, but this experience has completely changed my opinion. When my automatic renewal of $64.97 hit my credit card, I noticed another charge of $19.95 just four days later! When I contacted support, they claimed I had signed up for tech support at $19.95 a month — which I absolutely did NOT. Can you imagine! $19.95 a month!

They agreed to cancel the tech support, but here’s the shocking part: they refused to refund the $19.95! This was for a service I never ordered, never used, and canceled within a week (charge was on 8/20, canceled on 8/26).

This is completely unacceptable and feels like a shady billing practice. If this is how they treat long-time customers, I can’t recommend SuperAntiSpyware to anyone.