The complaint has been investigated and
resolved to the customer's satisfactionResolved Sun Tan City — awful experience
resolved to the customer's satisfaction
I like the whole unlimited tanning for a single price a month, but the idea of giving them my credit card in order to do so is what I hate. I was willing to pay for the complete contract up front, but they wouldn't let me. I fear of having insufficient funds when it's auto drawn and end up over drafting my account and getting those $35 fees. That's why I hate auto withdraws, I can't control what is taken out on my own. It's also very inconvenient to have to show up before they would withdraw and pay it. That's why they should have the choice to use their credit card or pay everything up front without the use of a card. Okay, I'm done ranting and I feel a little better now, but I would feel great if they change this stupid crap!
The complaint has been investigated and resolved to the customer's satisfaction.