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CB Car Dealers Subaru Complaints #82-101
Subaru

Subaru review: Screen cracked on radio

K
Author of the review
1:52 pm UTC

My 2021 Subaru Ascent recently has a cracked screen after record temperatures (heat) that day. The screen is cracked on the botton left side moving up. R & G Subaru is accusing me or someone of prying the dash up. This is a flat out lie and my car is always locked or stored in a secure garage at all times. They accused me and would not even listen to me saying what happened, just accused me of prying this dash. Do I look like I'm stupid? Next they have hired NEW Technicians at their dealership, which I have asked for security footage of the technician who worked on my car to prove he did not intentionally pry it to make us pay for it instead of warranty. You see I know how commissions work for any service technician as I own a Heating and Plumbing Business. Second lets talk about the horrible tires you put on what you acclaim and the best vehicle of 2021. $1000 is what it cost me to replace all 4 tires after 6 months of owing the car as the tires were shot. I will never recommend R & G Subaru of Detroit Lakes Minnesota, nor will I recommend a Subaru. I look forward to trading it in and washing my hands of the horrible service, horrible vehicle and flat out lies of how good this vehicle was.

Desired outcome: Fix my screen under warranty

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    Ebisu Subaru Bldg, 1-20-8, Ebisu, Shibuya-ku, Tokyo, 150-8554, Japan
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    Jun 04, 2026
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