Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Car Dealers Subaru Complaints #122-141
Subaru

Subaru review: consignment auto sale

A
Author of the review
1:34 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Acct [protected] pay off 14852.98 as of 5-16-07? Quote

Con signment sale of a 2005 subaru impreza wrx 4 door coupe color white milage 18700 pay off 13645.00
Unknown sale ageement with ernesto bennettthe salesman greg bourgeois of performance imports located at 3101 tulane ave. Agreed to sell my 2005 subrau wrx and replace it with the same year make and model just a different color from an auction. The car had low miles (18000). He sold my car around june 2007 and never informed me of the price he had sold it for. After several months it became obvious that he did not want to replace my car. The pay-off on the 2005 subarau was approximately
$13, 800.00 the average nada official used car guide trade in value was approximately $17, 675.00. I notified the manager who is named butch unknown last name.

I contacted ernesto bennett who resides at 3505 arkansas ave. Kn., la 70065 the person he sold my car to and he stated that he never received a bill of sale and after a couple of months he received the titles for the 2005 subarau wrx. He added that his leased car company representative contacted him and asked why he abandoned his car with the keys left in it. He later learned that the same salesman sold his lease car to another car company on trade in for my car. He also said that he had some warranty problems with the purchase of the vehicle.
In june 2007 my original salesman greg bougeois of performance subaru of new orleans agreed to sell my car because I was dissatified with the color. He tried to talk me down on the price and then he made an agreement to locate another other than white in color at the auction with no d/p. I never received any money from the sale of my car. My pay off was 13600. After several months I ran the vin of my car and went to the buyers house. He did not tell me how much he purchased my car for but he said he traded in his leased car. He said that his leased car agency contacted him and advised him that the car was left at another lot by someone after he traded it in to greg. He said he still had a contract on the leased car that was traded in on my car. Greg admits in an email that he will purchase the car when I return home from iraq in march 2009. 12-06-08 at about 1200 pm I called the manager of performance butch hailey who does not return emails at
[protected] who said that greg was lieing and he did not know what greg was doing. He said with the auto industry economical situation he could not fulfill that agreement. I told him that I was going to take legal action if nothing is done. He said if there is any thing he can do for me to let him know.
Attachments: 1 email dated 12-01-08

Butch: this is related to the discussin we had on sunday.
— on mon, 12/1/08, arden taylor wrote:

From: arden taylor
Subject: re:
To: "greg bourgeois"
Date: monday, december 1, 2008, 9:58 am

Hello greg:
Yes thank you greg. If you need any thing judy's email is [protected]@aol.com thank you: arden taylorstaff sergeant triple deuce eight

— on mon, 12/1/08, greg bourgeois wrote:

From: greg bourgeois
Subject:
To: "arden taylor"
Date: monday, december 1, 2008, 9:54 am

Arden I I understand why you called and are upset,
I will take care of this, clay will get the key and remote he lost
And me and roy will handle the car purchase transaction for you.

I want you to know that i'm on it and it will be handled right away.

Greg [protected]@mac. Com504-220-1136subaru new orleans

Update by arden taylor
Jan 25, 2009 8:15 am UTC

Related:

5 charged in alleged car scam
By Christian Berthelsen
December 28, 2007 in print edition B-3

Five Orange County men have been charged in a $1.1-million scam in which they allegedly sold foreign luxury cars on consignment but did not pay the vehicles’ owners in at least 15 cases, authorities said Thursday.

The case developed after several owners complained to police in July and August that they had sold their cars through the dealership, Harbor Motors in Costa Mesa, but had not been paid or received checks that bounced. Costa Mesa police launched an investigation and the dealership immediately closed.

Most of the vehicles were BMWs, Mercedes-Benzes and Porsches. The price of the cars ranged from $30, 000 to $60, 000, with the total combined value reaching at least $1.1 million, said Sgt. Frank Rudisill of the Costa Mesa Police Department.

Finance companies, lien holders and buyers of the cars were also victims, authorities said, because title transfers were not handled properly and the vehicles could not be registered. In some cases, owners had not been paid nearly a year after the car had been sold.

“They would take a car in on consignment, sell it and play games with you for as long as they could, ” Rudisill said. “Everything came to a head when the victims would no longer play games.”

The Orange County district attorney’s office issued warrants for the five men Monday; two turned themselves in Wednesday, two more surrendered Thursday, and the fifth told police he would surrender next week.

Dan Dutcher, a lawyer for Ricardo Fuentes, 41, of Fullerton – considered by authorities to be a key figure in the case – said his client was as much a victim of the co-defendants as any of the car owners because he put up $100, 000 in seed money for the business and signed checks but was unaware of any problems. After Fuentes discovered them, he worked with police and the victims to set things straight, Dutcher said.

“When he did find out about this, he did everything he could to try to make it right, ” Dutcher said. “The bottom line is that he had nothing to do with the operations of the business.”

A lawyer for the second defendant regarded as a principal in the organization – Manh “Guy” Dac Hua, 35, of Westminster – declined to comment, saying he had not yet seen the court papers. The other three defendants were identified by police as David Emmott, 67, of Yorba Linda; Jalal Jalali, 60, of Irvine; and Patrick McConnell, 63, of Laguna Hills.

None of those three suspects nor their attorneys could be reached for comment.

Police said the car owners were contacted by Harbor Motors after they placed advertisements to sell their vehicles in the Auto Trader or local newspapers, and encouraged to sell through Harbor for a $200 fee. In many cases, the sellers were told Harbor had already found a buyer for the car.

–

More
Send message
Copy link
Report
0 comments
Add a comment

More Subaru reviews & complaints

Subaru - faulty wheel bearing 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Subaru - what subaru and ganley subaru especially don't want you to know
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Subaru - service manager
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Subaru - hesitation problem since new 2
Subaru - poor paint quality 3
Subaru - Advertisement
Subaru - No Sti
Subaru - Subaru outback 2022 sound problem drivers side
Subaru - Windshield, etc 2
Subaru - Worse customer service
View all Subaru reviews and complaints

  1. Subaru Contacts

  2. Subaru phone numbers
    1800 226 643
    Click up if you have successfully reached Subaru by calling 1800 226 643 phone number 7 7 users reported that they have successfully reached Subaru by calling 1800 226 643 phone number Click down if you have unsuccessfully reached Subaru by calling 1800 226 643 phone number 5 5 users reported that they have UNsuccessfully reached Subaru by calling 1800 226 643 phone number
    59%
    Confidence score
    Australia
    8800 555 0020
    Click up if you have successfully reached Subaru by calling 8800 555 0020 phone number 1 1 users reported that they have successfully reached Subaru by calling 8800 555 0020 phone number Click down if you have unsuccessfully reached Subaru by calling 8800 555 0020 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling 8800 555 0020 phone number
    100%
    Confidence score
    Russia
    +1 (800) 011-2737
    Click up if you have successfully reached Subaru by calling +1 (800) 011-2737 phone number 0 0 users reported that they have successfully reached Subaru by calling +1 (800) 011-2737 phone number Click down if you have unsuccessfully reached Subaru by calling +1 (800) 011-2737 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +1 (800) 011-2737 phone number
    Colombia
    +1 (800) 070-1010
    Click up if you have successfully reached Subaru by calling +1 (800) 070-1010 phone number 0 0 users reported that they have successfully reached Subaru by calling +1 (800) 070-1010 phone number Click down if you have unsuccessfully reached Subaru by calling +1 (800) 070-1010 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +1 (800) 070-1010 phone number
    Mexico
    +81 364 478 000
    Click up if you have successfully reached Subaru by calling +81 364 478 000 phone number 3 3 users reported that they have successfully reached Subaru by calling +81 364 478 000 phone number Click down if you have unsuccessfully reached Subaru by calling +81 364 478 000 phone number 2 2 users reported that they have UNsuccessfully reached Subaru by calling +81 364 478 000 phone number
    20%
    Confidence score
    Japan
    +1 (800) 782-2783
    Click up if you have successfully reached Subaru by calling +1 (800) 782-2783 phone number 0 0 users reported that they have successfully reached Subaru by calling +1 (800) 782-2783 phone number Click down if you have unsuccessfully reached Subaru by calling +1 (800) 782-2783 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +1 (800) 782-2783 phone number
    United States
    +1 (800) 894-4212
    Click up if you have successfully reached Subaru by calling +1 (800) 894-4212 phone number 0 0 users reported that they have successfully reached Subaru by calling +1 (800) 894-4212 phone number Click down if you have unsuccessfully reached Subaru by calling +1 (800) 894-4212 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +1 (800) 894-4212 phone number
    Canada
    +353 14 033 969
    Click up if you have successfully reached Subaru by calling +353 14 033 969 phone number 1 1 users reported that they have successfully reached Subaru by calling +353 14 033 969 phone number Click down if you have unsuccessfully reached Subaru by calling +353 14 033 969 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +353 14 033 969 phone number
    100%
    Confidence score
    Ireland
    +64 800 782 278
    Click up if you have successfully reached Subaru by calling +64 800 782 278 phone number 1 1 users reported that they have successfully reached Subaru by calling +64 800 782 278 phone number Click down if you have unsuccessfully reached Subaru by calling +64 800 782 278 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +64 800 782 278 phone number
    100%
    Confidence score
    New Zealand
    +43 662 444 342
    Click up if you have successfully reached Subaru by calling +43 662 444 342 phone number 1 1 users reported that they have successfully reached Subaru by calling +43 662 444 342 phone number Click down if you have unsuccessfully reached Subaru by calling +43 662 444 342 phone number 1 1 users reported that they have UNsuccessfully reached Subaru by calling +43 662 444 342 phone number
    Austria
    +420 255 720 111
    Click up if you have successfully reached Subaru by calling +420 255 720 111 phone number 1 1 users reported that they have successfully reached Subaru by calling +420 255 720 111 phone number Click down if you have unsuccessfully reached Subaru by calling +420 255 720 111 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +420 255 720 111 phone number
    100%
    Confidence score
    Czech Rebublic
    +358 937 477 415
    Click up if you have successfully reached Subaru by calling +358 937 477 415 phone number 1 1 users reported that they have successfully reached Subaru by calling +358 937 477 415 phone number Click down if you have unsuccessfully reached Subaru by calling +358 937 477 415 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +358 937 477 415 phone number
    100%
    Confidence score
    Finland
    +33 134 306 200
    Click up if you have successfully reached Subaru by calling +33 134 306 200 phone number 1 1 users reported that they have successfully reached Subaru by calling +33 134 306 200 phone number Click down if you have unsuccessfully reached Subaru by calling +33 134 306 200 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +33 134 306 200 phone number
    100%
    Confidence score
    France
    +49 180 591 1912
    Click up if you have successfully reached Subaru by calling +49 180 591 1912 phone number 1 1 users reported that they have successfully reached Subaru by calling +49 180 591 1912 phone number Click down if you have unsuccessfully reached Subaru by calling +49 180 591 1912 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +49 180 591 1912 phone number
    100%
    Confidence score
    Germany
    +39 289 040 200
    Click up if you have successfully reached Subaru by calling +39 289 040 200 phone number 1 1 users reported that they have successfully reached Subaru by calling +39 289 040 200 phone number Click down if you have unsuccessfully reached Subaru by calling +39 289 040 200 phone number 1 1 users reported that they have UNsuccessfully reached Subaru by calling +39 289 040 200 phone number
    Italy
    +31 208 512 229
    Click up if you have successfully reached Subaru by calling +31 208 512 229 phone number 1 1 users reported that they have successfully reached Subaru by calling +31 208 512 229 phone number Click down if you have unsuccessfully reached Subaru by calling +31 208 512 229 phone number 1 1 users reported that they have UNsuccessfully reached Subaru by calling +31 208 512 229 phone number
    Netherlands
    +48 126 874 300
    Click up if you have successfully reached Subaru by calling +48 126 874 300 phone number 1 1 users reported that they have successfully reached Subaru by calling +48 126 874 300 phone number Click down if you have unsuccessfully reached Subaru by calling +48 126 874 300 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +48 126 874 300 phone number
    100%
    Confidence score
    Poland
    +34 902 100 022
    Click up if you have successfully reached Subaru by calling +34 902 100 022 phone number 1 1 users reported that they have successfully reached Subaru by calling +34 902 100 022 phone number Click down if you have unsuccessfully reached Subaru by calling +34 902 100 022 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +34 902 100 022 phone number
    100%
    Confidence score
    Spain
    +46 858 771 797
    Click up if you have successfully reached Subaru by calling +46 858 771 797 phone number 1 1 users reported that they have successfully reached Subaru by calling +46 858 771 797 phone number Click down if you have unsuccessfully reached Subaru by calling +46 858 771 797 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +46 858 771 797 phone number
    100%
    Confidence score
    Sweden
    +90 212 359 6006
    Click up if you have successfully reached Subaru by calling +90 212 359 6006 phone number 1 1 users reported that they have successfully reached Subaru by calling +90 212 359 6006 phone number Click down if you have unsuccessfully reached Subaru by calling +90 212 359 6006 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +90 212 359 6006 phone number
    100%
    Confidence score
    Turkey
    +86 400 818 4860
    Click up if you have successfully reached Subaru by calling +86 400 818 4860 phone number 1 1 users reported that they have successfully reached Subaru by calling +86 400 818 4860 phone number Click down if you have unsuccessfully reached Subaru by calling +86 400 818 4860 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +86 400 818 4860 phone number
    100%
    Confidence score
    China
    +966 920 000 072
    Click up if you have successfully reached Subaru by calling +966 920 000 072 phone number 1 1 users reported that they have successfully reached Subaru by calling +966 920 000 072 phone number Click down if you have unsuccessfully reached Subaru by calling +966 920 000 072 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +966 920 000 072 phone number
    100%
    Confidence score
    Saudi Arabia
    +27 116 080 116
    Click up if you have successfully reached Subaru by calling +27 116 080 116 phone number 1 1 users reported that they have successfully reached Subaru by calling +27 116 080 116 phone number Click down if you have unsuccessfully reached Subaru by calling +27 116 080 116 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +27 116 080 116 phone number
    100%
    Confidence score
    South Africa
    +54 810 555 8410
    Click up if you have successfully reached Subaru by calling +54 810 555 8410 phone number 1 1 users reported that they have successfully reached Subaru by calling +54 810 555 8410 phone number Click down if you have unsuccessfully reached Subaru by calling +54 810 555 8410 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +54 810 555 8410 phone number
    100%
    Confidence score
    Argentina
    +55 800 770 2011
    Click up if you have successfully reached Subaru by calling +55 800 770 2011 phone number 1 1 users reported that they have successfully reached Subaru by calling +55 800 770 2011 phone number Click down if you have unsuccessfully reached Subaru by calling +55 800 770 2011 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +55 800 770 2011 phone number
    100%
    Confidence score
    Brazil
    +51 630 3077
    Click up if you have successfully reached Subaru by calling +51 630 3077 phone number 1 1 users reported that they have successfully reached Subaru by calling +51 630 3077 phone number Click down if you have unsuccessfully reached Subaru by calling +51 630 3077 phone number 0 0 users reported that they have UNsuccessfully reached Subaru by calling +51 630 3077 phone number
    100%
    Confidence score
    Peru
    More phone numbers
  3. Subaru emails
  4. Subaru address
    Ebisu Subaru Bldg, 1-20-8, Ebisu, Shibuya-ku, Tokyo, 150-8554, Japan
  5. Subaru social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 04, 2026
  7. View all Subaru contacts
Subaru Category
Subaru is ranked 17 among 628 companies in the Car Dealers category
#15 Renault Renault #16 BMW of North America BMW of North America #17 Subaru Subaru #18 Maruti Suzuki India / Maruti Udyog Maruti Suzuki India / Maruti Udyog #19 Fiat Auto Fiat Auto

Most discussed Subaru complaints

my car has never been the same and it never will
1
(opinions to this review)
Subaru Alternatives
Stokes Hodges Kia 13 reviews Mike Maroone Chevrolet North 5 reviews North End Motors 3 reviews Hendrick Automotive Group 21 reviews D3 Auto Sales 10 reviews