CB Bars and Cafes Starbucks Complaints #82-101

Starbucks review: Over charging us for venti water with scoop of strawberries

McMikester69 of Poway, US

Apr 18, 2022 6:03 pm UTC

Verified customer

Gold member ID: [protected]

Receipt number: 778680

My family and I have gone to this Starbucks @ 9th and Palm every since it opened. My wife and I are both gold members and she even has a Starbucks VISA. My kid and I order coffee, hot chocolate and butter croissant every morning for the past few years as well. As you can see I even have 2710 stars to use. We are a Starbucks family!

My family and I went to the drive thru to order drinks on Saturday (04/16/022) and ordered two Iced coffees and 2 Water with a scoop of Strawberries. The cashier charged us.80 cents for the waters & strawberries scoops. Once we got to the window, the cashier proceeded to tell us the Senior Manager has charged you the full prices for 2 Teas instead of the.80 cents for the scoop of Strawberries. We asked for the Manager to explain why she decided to do this. I explained that this is not right to charged over $ 4.75 for 2 waters and Strawberries. She told us she had too charge us full Tea prices for 2 scoops of Strawberries. We explained this was unfair and extremely over-charging us and she did not care. We insisted that if you are going to charge us for 2 Strawberry Acai, then we should get 2 Acai. We have never came across any other manager on Saturn Blvd or this Starbucks that did anything like this before. I hope she has not done this "over-charging" to other customer like she did to us! I was shocked that way she treated us with my kid in the truck with his friend.

Desired outcome: Discuss with Esmeralda that you can't be a Manager and have poor discussions like this one that over charged our customers for something small like this event. Managers are customer oriented and don't rip our loyal customers off.

0 comments

Add a comment

Starbucks - rude employees with no people skills 19

Resolved

Starbucks - obstruction of justice 1

Resolved

Starbucks - firing an employee! 4

Starbucks - awful service 9

Starbucks - fraud and scam 3

Resolved

Starbucks - unethical behavior

Starbucks - 12 oz phoenix pottery coffee mug

Starbucks - service

Starbucks - coffee, yogurt

Starbucks - Egg white - roasted red pepper egg bites

View all Starbucks reviews and complaints

Starbucks Contacts

Starbucks phone numbers

1800 787 289

Click up if you have successfully reached Starbucks by calling 1800 787 289 phone number 14 14 users reported that they have successfully reached Starbucks by calling 1800 787 289 phone number Click down if you have unsuccessfully reached Starbucks by calling 1800 787 289 phone number 18 18 users reported that they have UNsuccessfully reached Starbucks by calling 1800 787 289 phone number

Australia

+1 (860) 266-0010

Click up if you have successfully reached Starbucks by calling +1 (860) 266-0010 phone number 1 1 users reported that they have successfully reached Starbucks by calling +1 (860) 266-0010 phone number Click down if you have unsuccessfully reached Starbucks by calling +1 (860) 266-0010 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +1 (860) 266-0010 phone number

100%
Confidence score

India

1300 808 989

Click up if you have successfully reached Starbucks by calling 1300 808 989 phone number 0 0 users reported that they have successfully reached Starbucks by calling 1300 808 989 phone number Click down if you have unsuccessfully reached Starbucks by calling 1300 808 989 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling 1300 808 989 phone number

Malaysia

1800 2880 8888

Click up if you have successfully reached Starbucks by calling 1800 2880 8888 phone number 0 0 users reported that they have successfully reached Starbucks by calling 1800 2880 8888 phone number Click down if you have unsuccessfully reached Starbucks by calling 1800 2880 8888 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling 1800 2880 8888 phone number

Mexico

+1 (800) 782-7282

Click up if you have successfully reached Starbucks by calling +1 (800) 782-7282 phone number 0 0 users reported that they have successfully reached Starbucks by calling +1 (800) 782-7282 phone number Click down if you have unsuccessfully reached Starbucks by calling +1 (800) 782-7282 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +1 (800) 782-7282 phone number

United States & Canada

+44 333 005 0449

Click up if you have successfully reached Starbucks by calling +44 333 005 0449 phone number 3 3 users reported that they have successfully reached Starbucks by calling +44 333 005 0449 phone number Click down if you have unsuccessfully reached Starbucks by calling +44 333 005 0449 phone number 1 1 users reported that they have UNsuccessfully reached Starbucks by calling +44 333 005 0449 phone number

50%
Confidence score

United Kingdom

+353 16 770 744

Click up if you have successfully reached Starbucks by calling +353 16 770 744 phone number 0 0 users reported that they have successfully reached Starbucks by calling +353 16 770 744 phone number Click down if you have unsuccessfully reached Starbucks by calling +353 16 770 744 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +353 16 770 744 phone number

Ireland

+43 133 6633

Click up if you have successfully reached Starbucks by calling +43 133 6633 phone number 0 0 users reported that they have successfully reached Starbucks by calling +43 133 6633 phone number Click down if you have unsuccessfully reached Starbucks by calling +43 133 6633 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +43 133 6633 phone number

Austria

+33 144 767 200

Click up if you have successfully reached Starbucks by calling +33 144 767 200 phone number 0 0 users reported that they have successfully reached Starbucks by calling +33 144 767 200 phone number Click down if you have unsuccessfully reached Starbucks by calling +33 144 767 200 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +33 144 767 200 phone number

France

+49 800 726 3333

Click up if you have successfully reached Starbucks by calling +49 800 726 3333 phone number 0 0 users reported that they have successfully reached Starbucks by calling +49 800 726 3333 phone number Click down if you have unsuccessfully reached Starbucks by calling +49 800 726 3333 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +49 800 726 3333 phone number

Germany

+7 499 270 4040

Click up if you have successfully reached Starbucks by calling +7 499 270 4040 phone number 0 0 users reported that they have successfully reached Starbucks by calling +7 499 270 4040 phone number Click down if you have unsuccessfully reached Starbucks by calling +7 499 270 4040 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +7 499 270 4040 phone number

Russia

+41 449 471 818

Click up if you have successfully reached Starbucks by calling +41 449 471 818 phone number 0 0 users reported that they have successfully reached Starbucks by calling +41 449 471 818 phone number Click down if you have unsuccessfully reached Starbucks by calling +41 449 471 818 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +41 449 471 818 phone number

Switzerland

+90 444 4749

Click up if you have successfully reached Starbucks by calling +90 444 4749 phone number 0 0 users reported that they have successfully reached Starbucks by calling +90 444 4749 phone number Click down if you have unsuccessfully reached Starbucks by calling +90 444 4749 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +90 444 4749 phone number

Turkey

+86 212 412 5888

Click up if you have successfully reached Starbucks by calling +86 212 412 5888 phone number 0 0 users reported that they have successfully reached Starbucks by calling +86 212 412 5888 phone number Click down if you have unsuccessfully reached Starbucks by calling +86 212 412 5888 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +86 212 412 5888 phone number

China

+852 21 011 399

Click up if you have successfully reached Starbucks by calling +852 21 011 399 phone number 0 0 users reported that they have successfully reached Starbucks by calling +852 21 011 399 phone number Click down if you have unsuccessfully reached Starbucks by calling +852 21 011 399 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +852 21 011 399 phone number

Hong Kong

+62 150 0078

Click up if you have successfully reached Starbucks by calling +62 150 0078 phone number 0 0 users reported that they have successfully reached Starbucks by calling +62 150 0078 phone number Click down if you have unsuccessfully reached Starbucks by calling +62 150 0078 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +62 150 0078 phone number

Indonesia

+81 120 336 388

Click up if you have successfully reached Starbucks by calling +81 120 336 388 phone number 0 0 users reported that they have successfully reached Starbucks by calling +81 120 336 388 phone number Click down if you have unsuccessfully reached Starbucks by calling +81 120 336 388 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +81 120 336 388 phone number

Japan

+63 284 626 262

Click up if you have successfully reached Starbucks by calling +63 284 626 262 phone number 0 0 users reported that they have successfully reached Starbucks by calling +63 284 626 262 phone number Click down if you have unsuccessfully reached Starbucks by calling +63 284 626 262 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +63 284 626 262 phone number

Philippines

+65 65 137 500

Click up if you have successfully reached Starbucks by calling +65 65 137 500 phone number 0 0 users reported that they have successfully reached Starbucks by calling +65 65 137 500 phone number Click down if you have unsuccessfully reached Starbucks by calling +65 65 137 500 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +65 65 137 500 phone number

Singapore

+82 230 151 100

Click up if you have successfully reached Starbucks by calling +82 230 151 100 phone number 0 0 users reported that they have successfully reached Starbucks by calling +82 230 151 100 phone number Click down if you have unsuccessfully reached Starbucks by calling +82 230 151 100 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +82 230 151 100 phone number

South Korea

+66 20 798 688

Click up if you have successfully reached Starbucks by calling +66 20 798 688 phone number 0 0 users reported that they have successfully reached Starbucks by calling +66 20 798 688 phone number Click down if you have unsuccessfully reached Starbucks by calling +66 20 798 688 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +66 20 798 688 phone number

Thailand

+971 80 074 292

Click up if you have successfully reached Starbucks by calling +971 80 074 292 phone number 1 1 users reported that they have successfully reached Starbucks by calling +971 80 074 292 phone number Click down if you have unsuccessfully reached Starbucks by calling +971 80 074 292 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +971 80 074 292 phone number

100%
Confidence score

UAE

+54 800 122 0129

Click up if you have successfully reached Starbucks by calling +54 800 122 0129 phone number 1 1 users reported that they have successfully reached Starbucks by calling +54 800 122 0129 phone number Click down if you have unsuccessfully reached Starbucks by calling +54 800 122 0129 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +54 800 122 0129 phone number

100%
Confidence score

Argentina

+55 800 777 8252

Click up if you have successfully reached Starbucks by calling +55 800 777 8252 phone number 1 1 users reported that they have successfully reached Starbucks by calling +55 800 777 8252 phone number Click down if you have unsuccessfully reached Starbucks by calling +55 800 777 8252 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +55 800 777 8252 phone number

100%
Confidence score

Brazil

+56 600 247 9600

Click up if you have successfully reached Starbucks by calling +56 600 247 9600 phone number 0 0 users reported that they have successfully reached Starbucks by calling +56 600 247 9600 phone number Click down if you have unsuccessfully reached Starbucks by calling +56 600 247 9600 phone number 0 0 users reported that they have UNsuccessfully reached Starbucks by calling +56 600 247 9600 phone number

Chile

More phone numbers

Starbucks emails

info@support.starbucks.com

100%
Confidence score: 100%

Support

Starbucks address

2401 Utah Ave., S Ste 800, Seattle, Washington, 98134, United States

Starbucks social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 25, 2026
View all Starbucks contacts