Standard Pacific Homes / CalAtlantic Homeswarranty, bad customer service

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a verified customer
Verified customer

Bought new home in mid 2015. After several months moved in, I started to see there are title cracks everywhere, bathroom, laundry, kitchen. The most cracks happened are at the kitchen area. I had them come to fix the tiles, took picture of the foundation when they remove the titles. There are little line cracks on the foundation. Then early 2017, I saw more cracks, almost everywhere, including the entry this time too. Tried to contact them since Feb 9, they sent someone to do foundation survey, after 2 weeks I received the report said there is no need to concern about the foundation, but won't say what they need to do the tiles. Customer service is very bad, they won't talk to you no matter how many emails or phone calls to them.

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