Spa Cover Buy Direct / Spamate.com Hot Tub Owners Reviews 2025

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Time Out of US

Apr 20, 2011 4:45 pm EDT

Buyer beware

SpaCoverBuyDirect.com produces ill fitting spa covers brand named Spa Mate. They are not OEM. Owner is nice when ordering but very rude and downright deceptive when there is a fit problem. No matter what the problem is, this company WILL NOT work with you or take any returns. The owner required photos of his cover on our spa. After supplying them, he drew my attention to one of the photos and told me how well it fit. That particular photo was of our original spa cover, not his. When I told him that, he quickly moved on to repeatedly point out that his company has been in business over 30 years and has NEVER? had a fit problem. Mine was the first. I hardly think so! When you are purchasing a $450+ spa cover, be sure that you are getting OEM. If not, it likely will not fit. Stay away from this company.

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How responsive is Spa Cover Buy Direct / Spamate.com's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Spa Cover Buy Direct / Spamate.com’s rated by customers?

Spa Cover Buy Direct / Spamate.com’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with spa covers.

Keywords

attention brand business fit problem oem owner photos returns spa covers years

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Spa Cover Buy Direct / Spamate.com reviews first appeared on Complaints Board on Apr 20, 2011. The latest review Buyer beware was posted on Apr 20, 2011. Spa Cover Buy Direct / Spamate.com has an average consumer rating of 1 stars from 1 reviews. Spa Cover Buy Direct / Spamate.com has resolved 0 complaints.

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Spa Cover Buy Direct / Spamate.com Contacts

Spa Cover Buy Direct / Spamate.com phone numbers

+1 (800) 923-7330

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Spa Cover Buy Direct / Spamate.com emails

order@spamate.com

100%
Confidence score: 100%

Support

Spa Cover Buy Direct / Spamate.com address

3537 Beacon Ave., Kansas City, Missouri, 64129-1760, United States

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Sep 17, 2025