Spa Cover Buy Direct / Spamate.com Hot Tub Owners Reviews and Complaints

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Time Out of US

Apr 20, 2011 4:45 pm UTC

Buyer beware

SpaCoverBuyDirect.com produces ill fitting spa covers brand named Spa Mate. They are not OEM. Owner is nice when ordering but very rude and downright deceptive when there is a fit problem. No matter what the problem is, this company WILL NOT work with you or take any returns. The owner required photos of his cover on our spa. After supplying them, he drew my attention to one of the photos and told me how well it fit. That particular photo was of our original spa cover, not his. When I told him that, he quickly moved on to repeatedly point out that his company has been in business over 30 years and has NEVER? had a fit problem. Mine was the first. I hardly think so! When you are purchasing a $450+ spa cover, be sure that you are getting OEM. If not, it likely will not fit. Stay away from this company.

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How responsive is Spa Cover Buy Direct / Spamate.com's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

attention brand business fit problem oem owner photos returns spa covers years

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Spa Cover Buy Direct / Spamate.com has received 1 complaints on ComplaintsBoard. The first reported case, Buyer beware, was published on Apr 20, 2011, and the most recent complaint, Buyer beware, was posted on Apr 20, 2011.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Spa Cover Buy Direct / Spamate.com Legit?

Spa Cover Buy Direct / Spamate.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Spa Cover Buy Direct / Spamate.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Spa Cover Buy Direct / Spamate.com is known for their high standards and safety. If you're thinking about dealing with Spa Cover Buy Direct / Spamate.com, it's wise to check how they handle complaints.

A long registered date for spamate.com can be seen as a positive aspect for Spa Cover Buy Direct / Spamate.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Spa Cover Buy Direct / Spamate.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Spamate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Spamate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

Spamate.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The spamate.com may offer a niche product or service that is only of interest to a smaller audience.
Spa Cover Buy Direct / Spamate.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
If you purchased a website from Spa Cover Buy Direct / Spamate.com that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.

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Spa Cover Buy Direct / Spamate.com Contacts

Spa Cover Buy Direct / Spamate.com phone numbers

+1 (800) 923-7330

Click up if you have successfully reached Spa Cover Buy Direct / Spamate.com by calling +1 (800) 923-7330 phone number 0 0 users reported that they have successfully reached Spa Cover Buy Direct / Spamate.com by calling +1 (800) 923-7330 phone number Click down if you have unsuccessfully reached Spa Cover Buy Direct / Spamate.com by calling +1 (800) 923-7330 phone number 0 0 users reported that they have UNsuccessfully reached Spa Cover Buy Direct / Spamate.com by calling +1 (800) 923-7330 phone number

Spa Cover Buy Direct / Spamate.com emails

order@spamate.com

100%
Confidence score: 100%

Support

Spa Cover Buy Direct / Spamate.com address

3537 Beacon Ave., Kansas City, Missouri, 64129-1760, United States

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Aug 17, 2026