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Souq.comsamsung 49 inch series 7 4k ultra hd curved smart tv - ua49mu7350rxum ean: [protected]

1
K Jul 13, 2019

We bought the below 49 inch Samsung Curved TV as per details below.

Order Number/ID: [protected]
Payment Method: Cash On Delivery (COD)
Items Ordered: 1 (in 1 shipments)
Total: 1, 699.43 AED
Your Order Details
Shipment 1 of 1 from seller: dod_uae - Will be shipped by Qexpress Samsung
49 inch Series 7 4K Ultra HD Curved Smart TV - UA49MU7350RXUM
EAN: [protected] | Condition: new
Offer note:
1, 699.43 AED
Shipping Fees
0.00 AED
Cash on Delivery (COD)
Fees
4.00 AED
Grand Total: 1, 699.43 AED
Your Order is Shipped to
Malik Mark
Burj Khalifa Street,
Business Bay
Dubai,
United Arab Emirates
United Arab Emirates
Building No.: Prime Tower
Floor No.: 33, Apartment No.: Deeqa General Trading

Phone: +[protected]

However, the TV is not functioning as the screen is NOT displaying any images. Kindly note the screen is not physically damaged.

We took it to Samsung Centre in Nairobi, Kenya and they advised that the screen requires replacement at a cost of $425.

We request for replacement or repair at no additional cost as we fail to understand why a brand new TV screen can fail to display images after only one year of use.

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