Souq.comiphone 5s


I have purchased Iphone 5S on March and with in 1 month speakers are not working. I called customer service more then 3 times but they only say that their people will come and take the phone but its already 3 weeks till now there is no any response from there side. This was my first and last experience with souq and i have given many references for my friends, but from now one i will not purchase or refer anyone to purchase anything from souq. Give 100 extra to a reputed shop where we can get quick service rather then calling and begging them to take the phone for service. I have read many comments that if they take also there will not be any response from them for 10-15 days for the return of the phone.

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