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Sony Corporation Customer Care Service

467 Reviews

Sony Corporation

1-7-1 Konan
New York
Japan - 108-0075

Customer Support Phone Numbers

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180 058 8885(Vietman)
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+1 888 476 6972(United States)
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+44 207 365 2810(United Kingdom)
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+61 130 013 7669(Australia)
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+64 800 766 969(New Zealand)
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+31 203 469 524(Netherlands)
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+41 227 614 182(Switzerland)
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+852 28 335 129(Hong Kong)
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+63 28 787 600(Philippines)
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+82 15 880 911(South Korea)
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+66 27 156 100(Thailand)
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+971 800 7669(UAE & Middle East)
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2235 Shepard Avenue East, Suite 700, Toronto, ON M2J 5C2

Sony Corporation Complaints & Reviews

Sony Corporation / playstation store

TSiva on Sep 4, 2018

Sony has the absolute worst customer service of any company that I have every dealt with. I purchased a video game from the Playstation store and believed I was purchasing the CD but found out only after the transaction completed that I only purchased a digital license to download a soft...

Sony / service centre complaint by kamal khetan - mobile software issue

Kamal Khetan on Sep 3, 2018

Hello, I am Kamal Khetan working as a software developer. I am sharing with you one of my bad experiences with the Sony Services Center. My mobile having some software issue, so I decide to visit service center. They checked and declared that software problem and told me that Kamal Khetan...

Sony Corporation / sony power bank

nitin lehal on Aug 12, 2018

Dear Concern, Blast happened in power bank purchased in...have done severe damage. It has damaged one LED TV, one Sofa set and False ceiling. Approx cost of the same is rs. 5, 00, 000. Being one of the best reputed company, I expect a revert at earliest else I need to take this matter...

Sony Corporation / tv service


For the last 2 years Sony had not brodcast NFL games on it's India channels. As an American expat, I and many of many friends were saddened when Sony stopped brodcating the NFL games, but still continues with ecellent NBA coverage. Which I am more than satisfied with. If they could review...

Sony Corporation / ps4 controller (red)

Muhammad Aun on Jul 2, 2018

I received the controller 2 days ago. It was a faulty and a fake one. The box itself was in a bad condition. Anyway I connected the controller it worked for the first time but was showing problems. It was malfunctioning. I continued but it didnt worked. I have packed the controller as it...

Sony Corporation / sony customer relations

william littlejohn on Jun 4, 2018

We have been trying to contact someone from Sony about our issue every day for a week. We continue to get people who could careless what our issue is much less want to fix the issue. We have been laughed at by your so called lead technician of your television department with your on site...

Sony Corporation / sony 4k tv xbr65x900c faulty back led panel

RumiD on May 3, 2018

Sony refuses to replace a recurring problem 4K-TV. I purchased the TV from best buy without any warranty - knowing that a brand like sony wouldn't have any problems and would last years as they have built their reputation. Within the 1st 3 months white light started to bleed from the...

Sony Corporation / sony xbr55x930d tv

Jane Smith on Mar 23, 2018

I bought a Sony XBR55X930D tv. It worked great for the first year. I went to turn on the TV one day and it was completely dead. I was 3 months past the Limited Warranty. Called Customer Service at Sony. They assured me that everything would be taken care of. In August 2017, Sony put out a...

Sony Corporation / sony bluray player wireless lan built in

Sandman0023 on Mar 11, 2018

Sony blue ray with wireless Lan built in model number BDP-S3700 Has another number NO.1326814 6C We purchase Sony products with confidence we purchased this item less than 6 months hasn't been working wont play movies or connect to anything I would like to receive a new one or have thi...

Sony of UK / scam phishing sorry didn't know where to send this

oraljesus on Jan 2, 2018

From: Sony Corporation Sent: Tuesday, January 2, 2018 3:17 PM To: Subject: Re: Prize? Sony Corporation Of UK The Heights Brooklands Weybridge Surrey KT13 0XW Registered in England and Wales: 90387SNE Please find attached your Winning Certificate and document for information on how to...

Sony Philippines / sony alpha a6300 - cosmetic issue

She Armenteros on Oct 30, 2017

I bought the unit supposedly as a birthday gift for the husband. I was well aware that the unit was the last piece, and that it was a display unit. I was in a hurry so I did not bother checking the details of the camera which I admit was my mistake. Apparently, the camera has some cosmetic...

Sony Corporation / sony tv

Bruce Mcedwards on Sep 15, 2017

we bought this tv may 2014. Model # is KDL-40W600B. serial # is 5007846. According to the data plate, it was manufactured in Feb 2014. It has been to the local tv repair shop two times. The second time, the tech said the screen needed replacing. He then said if could even get a screen, it...

Sony Corporation / 4k sony tv. 65x930d model

Wayne Achterberg on Aug 21, 2017

Reference #=E65501913. Called Sony on 8/12 to report that my TV was dead. Wouldn't turn on at all. Took until the following Friday 8/18 to get someone onsite. They replaced an LED switch on the motherboard, it briefly came on, and then within 5 minutes died again. Talked to someone named...

Sony Corporation / Regarding non-delivery

Linda McCastin on Aug 11, 2017

I haven’t received a Sony TV yet that was bought 3 weeks ago through their official store. I called a corporate to request an express delivery to finally get the tv. But all I heard was no, that’s impossible… So then I requested a phone number, again she said I can’t get it. Ok, then I asked...

Sony Xperia Z2 / not working some function

Abdul jaleel t. P on Jul 11, 2017

I have reserved my order number 2626089679 (Sony Experia Z2)8th 07/17. But some of the mandatory function is not working like WiFi. I tried to connect efferent WiFi but non of them got connected, I believe the product that i received is a defective one, I request you to replace my product...

Sony Corporation / sony bravia television

Chrystalleni Onoufriou on May 13, 2017

I bought Sony Bravia tv four years ago and for the last 6 months it has lines on the screen, the pictures stops and freezes and it takes a long to be normalised again. I asked the store where i bought it and their answer was that the quarantee has expired...this is unecceptable. Sony a brand so large and respectful, being customers so many years...

Sony Ericsson / Vodafone / Sony ericsson m600i, black

La on Mar 10, 2017

The device is not working. Whenever I place the SIM, it is showing Incorrect SIM. I have checked the Manual Provided along with Mobile is not matching or nothing mentioned how to access. I donot know, whether the Mobile is locked or not. Nothing mentioned / provided during booking ...

Sony Corporation / CFDS50 Boombox

Harlow1 on Mar 8, 2017

Purchased Sony boombox through August 1, 2016. The unit broke down after six months. I called Sony and because the 90 day warranty has expired they will not assume any responsibility for repair or replacement. Today, March 8, 2017, I received a call from Sony customer service...

SONY America / Television products

Winchester Joe on Mar 8, 2017

I recently purchased a flagship top of line model 4K smart 65" TV from an authorized Sony dealer ( Best Buy). It had had problems since day one. Initially I blamed my internet provider for bad Modems etc etc but began to realize the problem was a faulty TV itself. After weeks of insults -...

Sony Corporation / Refuse to replace or refund defective sony mobile

Rouma on Feb 18, 2017

This is a complain concerning sony & mobile shop in cairo, egypt "city stars mall". We bought a sony mobile "xperia xa ultra" a month ago, after less than 1 week with several issues with the mobile we returned it back to be checked, after checking in 1 week the reply was that it's a manufacturing...