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Sony Corporation Customer Care Service

475 Reviews

Sony Corporation

1-7-1 Konan
Minato-ku
New York
Japan - 108-0075

Customer Support Phone Numbers

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180 058 8885(Vietman)
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+1 888 476 6972(United States)
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+44 207 365 2810(United Kingdom)
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+61 130 013 7669(Australia)
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+64 800 766 969(New Zealand)
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+31 203 469 524(Netherlands)
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+41 227 614 182(Switzerland)
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+852 28 335 129(Hong Kong)
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+63 28 787 600(Philippines)
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+82 15 880 911(South Korea)
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+66 27 156 100(Thailand)
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+971 800 7669(UAE & Middle East)
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Canada
2235 Shepard Avenue East, Suite 700, Toronto, ON M2J 5C2
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Sony Corporation Complaints & Reviews

Sony Corporation / online aspect

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Michael P.Margraff on Nov 13, 2018

I like your products but, with PlayStation 4 these people are not your friends, (The Friends app), they don't talk, they never Share anything (The Share feature) and they are know-it-all rude, making for an awkward and very uncomfortable social interaction. In the future I highly recommend...

Sony Corporation / sony 65 xbr

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John Conlin on Nov 5, 2018

Received brand new 65XBR from an authorized dealer that was bad out of the box. Picture had side to side color bars across entire panel. When we contacted Sony Customer Lack of Support we were told very nicely that we were out of luck. $4000.00 out the window. Maybe at best we get a...

Sony Corporation / capital one sony credit card offer false advertising

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Jseeger89 on Oct 24, 2018

I have enrolled in the Sony credit card and received an email with instructions on how to redeem my offer for the $50.00 PSN card. When I began to follow the instructions I noticed you guys pulled the rewards website for over a week and I am not able to redeem my offer. I spoke with...

Sony Corporation / remote control

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Burcu Pektas on Sep 30, 2018

Hi guys, have a nice week, greetings from Turkey. I need to complain about a product and Turkey Sony Eurasia support. My home theather systems remote has several buttons that do not work even though it has not been used a lot nor roughly. Volume buttons and on/off is completely useless so...

Sony Corporation - Sony India / damage of the tv panel during servicing at the service centre

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k m gupta on Sep 27, 2018

TV set delivered on 27.8.18 Repaired set with damaged panel received on 1.9.18. Service Centre denies at their end. It was certainly not done at our end. CC TV footage at Centre for all these 6-7 days not available. Several Mails sent to service Head & Regional Office at New Delhi to...

Sony Corporation / headphones

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Crystal Hillier on Sep 19, 2018

My 12 year old son saved his money (about $75) to buy a pair of the Sony MDR-XB550. He had them approximately two months when the plastic pice that holds the ear piece on broke. I took them back to the store, they no longer sold them so they sent me to the Sony customer service who said...

Sony Corporation / playstation store

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TSiva on Sep 4, 2018

Sony has the absolute worst customer service of any company that I have every dealt with. I purchased a video game from the Playstation store and believed I was purchasing the CD but found out only after the transaction completed that I only purchased a digital license to download a soft...

Sony / service centre complaint by kamal khetan - mobile software issue

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Kamal Khetan on Sep 3, 2018

Hello, I am Kamal Khetan working as a software developer. I am sharing with you one of my bad experiences with the Sony Services Center. My mobile having some software issue, so I decide to visit service center. They checked and declared that software problem and told me that Kamal Khetan...

Sony Corporation / sony power bank

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nitin lehal on Aug 12, 2018

Dear Concern, Blast happened in power bank purchased in...have done severe damage. It has damaged one LED TV, one Sofa set and False ceiling. Approx cost of the same is rs. 5, 00, 000. Being one of the best reputed company, I expect a revert at earliest else I need to take this matter...

Sony Corporation / tv service

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For the last 2 years Sony had not brodcast NFL games on it's India channels. As an American expat, I and many of many friends were saddened when Sony stopped brodcating the NFL games, but still continues with ecellent NBA coverage. Which I am more than satisfied with. If they could review...

Sony Corporation / ps4 controller (red)

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Muhammad Aun on Jul 2, 2018

I received the controller 2 days ago. It was a faulty and a fake one. The box itself was in a bad condition. Anyway I connected the controller it worked for the first time but was showing problems. It was malfunctioning. I continued but it didnt worked. I have packed the controller as it...

Sony Corporation / sony customer relations

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william littlejohn on Jun 4, 2018

We have been trying to contact someone from Sony about our issue every day for a week. We continue to get people who could careless what our issue is much less want to fix the issue. We have been laughed at by your so called lead technician of your television department with your on site...

Sony Corporation / sony 4k tv xbr65x900c faulty back led panel

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RumiD on May 3, 2018

Sony refuses to replace a recurring problem 4K-TV. I purchased the TV from best buy without any warranty - knowing that a brand like sony wouldn't have any problems and would last years as they have built their reputation. Within the 1st 3 months white light started to bleed from the...

Sony Corporation / sony xbr55x930d tv

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Jane Smith on Mar 23, 2018

I bought a Sony XBR55X930D tv. It worked great for the first year. I went to turn on the TV one day and it was completely dead. I was 3 months past the Limited Warranty. Called Customer Service at Sony. They assured me that everything would be taken care of. In August 2017, Sony put out a...

Sony Corporation / sony bluray player wireless lan built in

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Sandman0023 on Mar 11, 2018

Sony blue ray with wireless Lan built in model number BDP-S3700 Has another number NO.1326814 6C We purchase Sony products with confidence we purchased this item less than 6 months hasn't been working wont play movies or connect to anything I would like to receive a new one or have thi...

Sony of UK / scam phishing sorry didn't know where to send this

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oraljesus on Jan 2, 2018

From: Sony Corporation Sent: Tuesday, January 2, 2018 3:17 PM To: Subject: Re: Prize? Sony Corporation Of UK The Heights Brooklands Weybridge Surrey KT13 0XW Registered in England and Wales: 90387SNE Please find attached your Winning Certificate and document for information on how to...

Sony Philippines / sony alpha a6300 - cosmetic issue

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She Armenteros on Oct 30, 2017

I bought the unit supposedly as a birthday gift for the husband. I was well aware that the unit was the last piece, and that it was a display unit. I was in a hurry so I did not bother checking the details of the camera which I admit was my mistake. Apparently, the camera has some cosmetic...

Sony Corporation / sony tv

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Bruce Mcedwards on Sep 15, 2017

we bought this tv may 2014. Model # is KDL-40W600B. serial # is 5007846. According to the data plate, it was manufactured in Feb 2014. It has been to the local tv repair shop two times. The second time, the tech said the screen needed replacing. He then said if could even get a screen, it...

Sony Corporation / 4k sony tv. 65x930d model

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Wayne Achterberg on Aug 21, 2017

Reference #=E65501913. Called Sony on 8/12 to report that my TV was dead. Wouldn't turn on at all. Took until the following Friday 8/18 to get someone onsite. They replaced an LED switch on the motherboard, it briefly came on, and then within 5 minutes died again. Talked to someone named...

Sony Corporation / Regarding non-delivery

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Linda McCastin on Aug 11, 2017

I haven’t received a Sony TV yet that was bought 3 weeks ago through their official store. I called a corporate to request an express delivery to finally get the tv. But all I heard was no, that’s impossible… So then I requested a phone number, again she said I can’t get it. Ok, then I asked...