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Sony Corporation Customer Care Service

Sony Corporation of America

25 Madison Ave Fl 27
New York
New York
United States - 10010

Customer Support Phone Numbers

Phone:
+1 212 833 8000 1 0
 

Sony Corporation Complaints & Reviews

Sony Corporation / sony tv

Br
Bruce Mcedwards on Sep 15, 2017
we bought this tv may 2014. Model # is KDL-40W600B. serial # is 5007846. According to the data plate, it was manufactured in Feb 2014. It has been to the local tv repair shop two times. The second time, the tech said the screen needed replacing. He then said if could even get a screen, it...

Sony Corporation / 4k sony tv. 65x930d model

Wa
Wayne Achterberg on Aug 21, 2017
Reference #=E65501913. Called Sony on 8/12 to report that my TV was dead. Wouldn't turn on at all. Took until the following Friday 8/18 to get someone onsite. They replaced an LED switch on the motherboard, it briefly came on, and then within 5 minutes died again. Talked to someone named...

Sony Corporation / Regarding non-delivery

Li
Linda McCastin on Aug 11, 2017
I haven’t received a Sony TV yet that was bought 3 weeks ago through their official store. I called a corporate to request an express delivery to finally get the tv. But all I heard was no, that’s impossible… So then I requested a phone number, again she said I can’t get it. Ok, then I asked...

Sony Corporation / sony bravia television

Ch
Chrystalleni Onoufriou on May 13, 2017
I bought Sony Bravia tv four years ago and for the last 6 months it has lines on the screen, the pictures stops and freezes and it takes a long to be normalised again. I asked the store where i bought it and their answer was that the quarantee has expired...this is unecceptable. Sony a brand so large and respectful, being customers so many years...

Sony Ericsson / Vodafone / Sony ericsson m600i, black

La
lalajyotirindra@gmail.com on Mar 10, 2017
The device is not working. Whenever I place the SIM, it is showing Incorrect SIM. I have checked the Manual Provided along with Mobile is not matching or nothing mentioned how to access. I donot know, whether the Mobile is locked or not. Nothing mentioned / provided during booking ...

Sony Corporation / CFDS50 Boombox

Ha
Harlow1 on Mar 8, 2017
Purchased Sony boombox through amazon.ca August 1, 2016. The unit broke down after six months. I called Sony and because the 90 day warranty has expired they will not assume any responsibility for repair or replacement. Today, March 8, 2017, I received a call from Sony customer service...

SONY America / Television products

Wi
Winchester Joe on Mar 8, 2017
I recently purchased a flagship top of line model 4K smart 65" TV from an authorized Sony dealer ( Best Buy). It had had problems since day one. Initially I blamed my internet provider for bad Modems etc etc but began to realize the problem was a faulty TV itself. After weeks of insults -...

Sony Corporation / Refuse to replace or refund defective sony mobile

Ro
Rouma on Feb 18, 2017
This is a complain concerning sony & mobile shop in cairo, egypt "city stars mall". We bought a sony mobile "xperia xa ultra" a month ago, after less than 1 week with several issues with the mobile we returned it back to be checked, after checking in 1 week the reply was that it's a manufacturing...

Sony Corporation / Sony xperia z1

Ma
Maksmaks on Dec 24, 2016
To, To Whom It May Concern Sir, I purchase sony phone xperia z1 from Balad- Jeddah. Now it has some problems, I gave it in Faisiliyya service center. After four days they sent me message “your mobile not service here” and they told me, your guarantee card is UNICOM this is in near Jamjoom...

Sony Corporation / Sony cyber shot dsc-w800

Ha
Harihari on Nov 3, 2016
I purchased this camera in Lautoka, Fiji and within a week it stopped working. I took it back to J Maneklal, the retailer, who refused to do anything for me, saying I had damaged the camera - which I had not. On returning to NZ Sony rep advised that as I didnt have a TLW Sony would not...

Sony Corporation / Nex - 3n alpha camera

Da
daniel schweiger on Aug 22, 2016
To those this may concern Sony has failed to remedy my problem with the Alpha NEX-3N camera. there is a common problem that Sony will not confess to and they will not repair this known problem, there is a magnetic that returns a actuator that returns the shutter this get the shutter...

Sony / Warranty?

Al
al805888 on Apr 22, 2016
Apparently the Warranty that comes with each consumer product that we buy is worth only the ink on paper and believe me it's really not worth that much. I bought the latest SON Y 65" Full HD from Courts Tampines in November 2015 and after 3 months, it started to reboot/restart by itself for...

Sony / Defective product

Re
Reviewer53889 on Mar 4, 2016
Dear Concern, It is matter of deep shame for a brand who projected itself as a brand for consumer is continuously harassing a customer.I am mentioning my case point to point describing the nuisance at SONY INDIA. Further, it is brand with entirely hollow promises. It is matter of...

Sony Corporation of America / PlayStation

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Reviewer50675 on Jan 18, 2016
I will start by saying that if anyone would like to join me in either a civil or a class action lawsuit against sony please please contact me. Sony has recently banned my account and I have called multiple times to get an explanation why and of course as you all already know got the...

Sony Playstation 3 Tech Support / Playstation 3

Re
Reviewer16290 on Dec 31, 2015
i have been waiting since december 10th for a shipping box to get system repaired, so i called today and was given a big runaround by the tech department, first they said i dont have a warrenty, next the repair request form must of been unproperly filled out, then i got told order for...

Sony International / Edgar Berger, Chairman and CEO

Re
Reviewer81599 on Dec 26, 2015
Edgar Berger is an antisemite. The German born, Chairman and CEO of Sony International is a known anti-semite. His grandfather (on mother's side) was a high ranking soldier in the Nazi Army during WW2. Edgar Berger uses his status at Sony to harass and discriminate Jewish people. It i...

Sony / TV Bravia KDL-47W850A

Re
Reviewer49330 on Nov 24, 2015
I am appaled at the pathetic service provided to me on my extended support purchased for my TV. It is 24 days since thecomplaint was registered on thecustomer care helpline (complaint id:028569114.) Their mechanic visited my home on05-Nov-2015. Checked the problem andsaid Display was not...

Sony / Gold Wireless Stereo Headset, (080) 803948 100214CJR

Re
Reviewer76521 on Nov 19, 2015
Purchased 12/31/2014. The plastic on headset connecting both ear pieces broke in two places. The headset was not abused. My son is a quadriplegic and was sitting in his wheelchair when they fell and landed on his carpeted floor--less then 3 feet. The hinge just broke. Sony was called when...

Sony / NEX7

Sa
sachi2604 on Nov 13, 2015
The camera is under Warranty and has serious LCD Delamination issues. Calling Customer Service for the last 2 weeks is of little help; all I hear back is that the case is "being investigated" and I should be "getting back a call" from "Customer relations". Also my...

Sony / Suspended line

Th
thukgie on Oct 12, 2015
Dear sir/madam i have a huge problem about my phone my line is been suspended for almost five month because of late payment and errors, the reason being i hzve lost my job and i cant afford to pay bt i can make arrangements for the fact i know that i am in arreors but can mtn jst cease my...

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