Smoothie King review: Mobile smoothie oder

I am requesting a full refund for a mobile order that I was unable to pick up.

On August 6, 2026, at approximately 6:46 a.m., I placed a mobile order for a Metabolism Boost Smoothie at the Smoothie King located at 3943 Denny Avenue, Pascagoula, MS 39581.

**Order Number:** 45654701591625729

When I arrived at the store, it was not open, so I was unable to receive my order. I was very disappointed, especially since the app allowed me to place and pay for an order at a location that was not yet open.

To make matters worse, the mobile app now shows my order as "Completed/Picked Up," even though I never received my smoothie.

There should be a safeguard in the mobile ordering system that prevents customers from placing orders when a store is closed. This experience was frustrating and inconvenient.

I am requesting a full refund for this order as soon as possible. Thank you for your prompt attention to this matter.

Sincerely,

Wendy Broadnax