CB Telecommunications Smart Communications Complaints #2-21

Smart Communications Reviews and Complaints

Smart Communications review: Increased charges on my account

Barry Dawson of US

Aug 06, 2026 11:34 pm UTC

Verified customer

Featured review

Every time I get my account, there are always additional charges. I have an Enterprise account, which is supposed to be 800 pesos per month, but every time I get the account, there are always additional charges of over 2000. The latest account is plus P2,530.32. I hardly make calls and mainly use the number for incoming calls, not outgoing calls, as advertised for business contact. So why do you keep adding additional charges for something I clearly do not use

Desired outcome: Stop adding additional charges

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Smart Communications Contacts

Smart Communications phone numbers

1800 1888 5648

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100%
Confidence score

Smart Money/Padala

888

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Smart Postpaid, Smart Prepaid, TNT

800

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Smart Infinity

333

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Smart Load Retailers

7744

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Smart Load Dealers

177

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Smart Bro Enterprise

+63 28 110 211

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100%
Confidence score

Customer Service

+63 28 488 806

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Smart Infinity

+63 28 457 777

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Smart Money/Padala

+63 28 457 733

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+63 28 457 744

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Smart Load Dealers

+63 28 000 999

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Smart Travel WiFi Philippines

+63 28 488 878

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Smart World Toll-Free Roaming Hotline

+63 2 888 1111

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More phone numbers

Smart Communications emails

enterprisesupport@smart.com.ph

100%
Confidence score: 100%

Support

smartschools@smart.com.ph

92%
Confidence score: 92%

Smart Communications address

6799 Ayala Ave., Makati City, 1226, Philippines

Smart Communications social media
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Aug 20, 2026
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