Slomin’s
Reviews and Complaints

Buyer BEWARE! DO NOT sign with this company! Poor service, No Service! Trust me when I tell you go elsewhere!

My parents used slomins for years so when I bought my home I did as well. What a mistake. I received one delivery in May, and didn’t hear from them after. At the beginning of
November I noticed I had a quarter of a tank left. I called and requested a delivery. It was promised within 2 days. When it didn’t come I called again. I was told it would be coming in 3 days. No delivery again. I called for the third time and told them I had less then a quarter tank. I was promised delivery the next day. No delivery still. And almost out of oil called again. Now told no delivery until Monday. When I said I would have no heat or hot water they said nothing could be done and that if I ran out a tech could drop off a few gallons of oil to get me by. It’s ridiculous that you have to beg an oil company that you have a contract with to sell you oil. As soon as the year is up I will select a different company. They are very unreliable.

I love slomins oil company my sales rep Mickel belle gave me the greatest deal and since I have saved money thank you Slomins and great credit too mr belle

I have years contract and I just changes my oil tank and its five days since then I am asking them to come and put the oil and they are not here. According to them if you put a request for oil it takes up to six days for them to come and deliver. There is storm warning in New York and temperature is in 20s and I am without heat. I am their customer and they are not helping at all. Their customer service assured me every time I called that the oil tank is out and I am going to get the oil today before 4pm. They are giving all fake excuses for not delivering without their schedule. They are not reliable and I will report them to BBB.

Their sales people DO mislead. At my front door I was assured it would be will call service. At that time I told the guy I wanted 400 gallons. They came 1 week later and topped it off adding an extra 50 plus gallons. Their one year contracts are for auto delivery, and after 1 year it continues on unless you speak up. There is a 600 gal. minimum which I will satisfy by the next delivery. I was told that they cant make you buy oil after the minimum. Breaking the contract is very expensive. Their business is based on 275gal tanks and frequent deliveries, but I have 2-330gal tanks.
In their defense, the price I got is low, and when the burner died shortly after they came over for free and changed the entire filter, the relay, and nozzle. They do not cover the plumbing aspect of the boiler. I'm happy, but will consider future contracts for 24 hrs, before signing at the front door.

This is what Slomin's is doing. What was once a good honorable company is now a scam! Ever since the grandson took over and fired all the people who worked for his father and grandfather the place is terrible. The sales people who go around to peoples houses and lure them into service contracts that cover nothing by offering a low oil prices knowing that when the customer needs service they will charge them for everything but the smallest parts.
The only criteria for being an employee is if you can play for the company basketball team! You don't need any knowledge of the heating business.

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I agree with your complaints about not being an active subscriber, but all alarm systems call through your phone line, when an an alarm is activated. If there is no active phone line tied to the alarm panel the monitoring company will not know until you the customer calls and notifies them. Most companies instruct upon completion to test your system weekly to ensure connectivity. The only way to contact the monitoring company during phone line failure, would be to install a radio or cellular back-up and these devices would only contact them if an active alarm is present. Basically these devices are triggered by the bell output, meaning the bell sounds the signal is sent wireless. Hope this helps. Don't discriminate against one company when their all the same.

DO NOT purchase The Slomin's 'Shady' Shield deal. This company cares ZERO about their customers and 100% for $$$. Untrustworthy, unprofessional and greedy.

DO NOT purchase The Slomin 'Shady ' Shield deal. This company cares ZERO about their customers and 100% in $$$. Untrustworthy, unprofessional and greedy.

My fiancé (now husband) and I rented an apt together years ago. While I wanted ADT, he wanted to use Slomins so I agreed. We were only in the apt for a year before we decided to relocate? I called Slomins to let them know that we would be moving in 30 days and they told me too bad, I'm bound to a contract and have to pay them to get out of it. They wanted $1500 to exit the contract which we didn't have. I paid up through the entire lease and called again to tell them that I could not honor that exuberant amount for an alarm system. They told me that I should have read the contract thoroughly. Not only were they incredibly rude, but my co-worker had been in a similar situation and was able to negotiate an exit without penalties so they had options. Let's just say that years later, they actually put a lien on my husband in the amount of $1800 as a penalty for breaking the contract.

So on top of paying the monthly service bill on time, this works out to be an additional $150 a month on top of the base price. Who pays $350-400 a month for a few monitors in an apartment? Pure rip-off and compared to what I pay now, $90 every 3 months for an entire 4 bedroom house. There are too many cost effective options on the market to be tied in contract with this old school company. Nobody does that anymore. It's a sign of pure desperation so my advice, steer clear. I wish I had followed my instincts and known that an ALARM company, not a bank, creditor or government agency, but an ALARM company would use mob tactics to strong-arm us into paying $400 a month AND put a lien on us for additional fees due to the loss of business, I would have run. Consider this a favor of what could happen with these thieves.

First of all, this company does not disclose verbally that you are signing a 5 year contract when you inquire and enter into a service agreement with them. You need to be aware that if you sign a contract with them, you will most likely be locking yourself into 5 years of service, and will have to pay exorbitantly high fees to be released from the contract. This to me is absolutely absurd, as so much can change in a 5 year period. I have no doubt that Slomin’s is taking advantage of its customers in this manner, and making large sums of money on fees to break contracts. Not to mention, Slomin’s has service that is limited and lacking when compared to its competitors, like ADT. I will be working to get out of my contract with Slomin’s and at this point, I certainly do not see myself continuing to use their service or recommending their services to anyone else. I will continue to leave these types or reviews on other review boards, as Slomin’s customer service department has been less than helpful.

What happened to customer service? Slomins is awfull. My alarm never worked properly from day one. on the day I signed the contrat I asked I asked the sales rep if there is any charge for re conecting doors and windows, dut to the face that I will be replacing them in the near future, He said no Slomins has to maintain a working system for us al all times so I agreed, well they wanted to charge me to re connect the doors and windows, so I stoped paying and they canceled my contract due to non payment and are suing for money due for the term of the extensive 5 year contract. If you are one of the smart ones that read all the very small print on the contract where Slomins has all the rights and the customer has none (including the ability to file a counter suit) and if you do end up winning the case Slomins is not responsible for your attorney fees. well you are a sucker just like most of us.

I agree with the complaint to a degree. I had to move for a really good reason, but Slomins wanted to charge me ~ &1300+. I explained the situation clearer, and they zero'd the balance. They will listen to you if your reason is valid.

I have had Slomin's in PA for over 5 yrs. I have had no real problems with them. My smoke alarm went out twice and both times they sent someone out and had it fixed with no hassle, I have the protection ins. Other than that nothing yet. I'm not really understanding why some people think that, even though they signed a contract, they should be able to move and get out of it, have it transferred and what? have Slomin's let their equipment in the current house, even though as part of the contract you agreed to continue monitoring with them for 5 yrs. Do you expect them to put new equipment into the new house and just continue your contract where you left off? I don't know why ppl agree to something then when they want to get out of it, just expect the company to do what they want. It's not the company's fault, it's yours. And NO, I do NOT work for Slomins, it just agrivates me that people sign contracts and then when they want to change it and the company refuses, they bash the company. It's not right.

It's absolutely true that if you move and you are still under contract that you have to pay the remaining balance of your contract. I moved in 2008 and had the problem at closing. We almost got the new homeowner to take over the contract but she backed out last minute and didn't want their service. So we had no equipment and no security but still got to pay for it all.

my home burned down feb2010 i called to tell them this. they were at first sorry for my loss. they wanted to make a appoinment to see the home? i said what? the home is burned down there is nothing to see. so they sent someone anyway. they turned around and said i was not there? duh? now they want me to pay 1300 for the equipment./service. ? i said
wait a minute, you have no compassion for my situation? i refused to pay this. now they wantto charge me interest on the so called balance. no i have been calling them making a pain out of myself. they are ignorant. i was willing to pay forthe service charge. there is no
ammendent in the contract for or loss of home. i m living with my parents. they have not called back. instead they send a bill. next step is a attorney. sue my nieghbor and sue slomin sheild

You bought a home with an alarm that you own. It is not Slomins, its yours, if its broke you need to fix it. Good luck!

I have the same problem. Thing is, it does it at like 3-4 am at night every week or so. It is really annoying!

I did signed for their oil delivery services just about 1.5 months ago and everything was fine. Three days ago I had Slomin's oil delivery truck on my driveway. I came out and said that I do have 1/2 of my tank and they can come in 2 weeks. The driver told me that since he already here he will fill the tank full. Ok, I left for work and only on the next morning checked the level of oil. It was the same 1/2 full. And we found a bill for $315.00. I waited till Monday morning and called them to resolve. The man on the phone has not been helpful at all. The only explanations he had was: "My oil tank is broken" and "I did use the other 1/2 of my oil in these 2-3 days". And he was rejecting any mistake on their end such as equipment, human error, etc. So, I did contact BBB and filed a complain. Go and do make a picture of your oil level daily if you have them as your service company. I do. Will keep you posted.

Slomin's is nothing but a money hungry female attorney who thinks her ### does not stink, well it stinks and badly. Your alarm company is a joke with its consistent problems then your oil service is highway robbery with the never true pricing you supposedly guarantee. Then your central air systems holy cow what a joke the units break down left and right and then you have the nerve to charge for parts that the warranty cover. Well do the world a favor and file bankruptcy no one will ever miss your companies sorry behinds. The flip flopping with your company makes George Bush look like a saint and a caring individual and we all know that like your company is bull. It is amazing how you even lie at the booths you have set up at Roosevelt Field Mall lying to everyone you speak to, I can only wish every single agency comes down on your company hard. You have techs who break parts then claim it is how they found them when there is proof otherwise and you still dare to charge for parts. I could write a novel on how horrible your company is but the world would simply just enjoy watching your family fall into financial ruins and be gone from the area.

I was victimized by slomins also, I had signed a contract at two dollards and change, but when the prreice went up after the contract was over they kept delivering the oil as they have a line where they have the right to deliver even after the contract date. Secondly they should have delivered at the contract pricew but they were charging me above market new contract rate. This year I learned that they were price guaging and we had to send thier guy back after asking what the price is and told him that he can deliver at his own risk as I had no contract. I think there should be a clause in all the iol comany contract with their right to deliver after the contract to deliver at the lower of spot price or the contract price. They should not be able to doubble dip.

I had a contract with Slommins that just expired. They had called me and said that since I did not pay the $284 yearly service fee I had no contract with them anymore therfore I would not be receiving oil from them . I told them I was fine with it and that I was not interested in renewing the contract because another company was offering the oil at more than a dollar less than what my old contract price was and there was no service fee with them. Two days later I got several calls telling me I could downgrade my service charge to a $99 per year plan and get my oil delivered at $2.49 per gallon, I told them no because I had allready spoken to another company and it still was cheaper than what they were offering me. After three calls in one hour from different phone numbers I finally said no but I might think about it. Mind in you in the past I always called for the date of delivery and I was always told that there were no weekend deliveries not even in emergencies and that you had to wait up to three days of when I called for oil to get it. For $284 yearly fee I did get all the emergency problems fixed but I wondered if they were supposed to clean the machine which they never did. Making a long story short I was halfway making arrangements with a new company when I came home on a saturday and saw that they had just delivered at the old price. I called customer service and complained they told me they could not do anything about it but that they were leaving a message for the head of the oil department whom called me the next monday morning. His name was Mr. Salmon, he told me that there was no cancellation of contract and that I was responsible for the bill. When I questioned the all the sudden saturday delivery he said they will deliver the oil whenever they want to even on Sunday that I can't tell them what to do and that I have to pay for the bill. I asked why if a week ago I was told my contract was void since I didn't pay the almost $300 fee why did this happened he explained that it was void as of Monday 12/07/08, therefore it was perfectly fine for them to come on 12/05/08 because they had rights to do what ever they thought was convenient. I explained to Mr. Salmon, that I was in a fixed income and that I always called in for my oil delivery, which he denied I ever did which he basically he called me a liar. Again I questioned the Saturday delivery ( which I was told in the past that the oil delivery department does not work on weekends all the sudden they do)he said that I can't question their judgement. I asked to get an adjustment from $3.2499 to the $2.49 I was offered he said it was no longer that but $2.69 and that to do that I would have to enter into another one year agreement and pay the servicing fee. I asked for his supervisor he said he had no one above him, that he is the supervisor and head of the oil department therefore there was no one else I could speak to basically telling me he had the final saying.I requested for the oil to be pumped out and he said they would do so if I was to pay $150. I told Mr. Salmon, head of the oil department as he identified himself to record me that I don't want another contract with Slommins anymore. I told him that I would call the media so other people would not make the mistake I did, he said that for me to do what ever I wanted and to say he was a nice guy which he was being sarcastic and stupid at the same time. At the end I asked why at the begiining of the conversation I was advised that the conversation is being recorded and every time I spoke to customer service I was also told the conversations were also recorded why couldn't he go back and retrieve the info he had no answer I hanged up because when its not convenient to them the calls never existed as customers we make them up because we have nothing else better to do.

Slomins Alarm company is the worst, since April I am being charged $28.62 for “maintenance fees”, when I called them they said it’s a one time yearly fee which I did not understand nor agree with but I paid it, because they bill you every 3 months I then noticed the same fee on the next bill and now I just got my most current bill and the fee is on there again, we had an issue with our system and they said for someone to come out it will be an automatic $100 fee but yet they are charging us a maintenance fee which we never signed up for in the first place. We have been calling their corporate office all day and they keep saying the supervisor “Doug” is unavailable to talk to us, the rep we spoke to is “Sal” and he is extremely unhelpful. This company is a rip off and people need to start reading these reviews and do not give them your business. I will be contacting the City of New York and the Better Business Bureau to file a formal compliant and will be taking them to court for these charges as well as any termination fees for breaking this contract because they are built on lies and fraud, they mislead their customers and do not want to take responsibility for their actions. I have my own business and I will be spreading the word on this experience to all of my customers and it will be blasted on social media as well. This company is built on lies and deceit, absolutely no integrity!

I recently was contacted by sleezman shield and had them coming in. The idiot salesman failed to tell me about the HARD inquiry hit on my credit. I was furious! I cancelled them from coming and opted to buy a dog instead. Kiss a good cust goodbye. What a bunch of sleeze balls, no I have excellent credit for all those who wonder.

Correction: misread the above comment regarding the rate change...but your rate will go up to $35.45 if you want a warranty after the first year (That's what I pay) Expect this to go up every 2 years or so by about 0.50 to $1, (inflation) if you dont call them with any issues or anything they usually keep you where you started. I got my new service and therfore they upgraded me to the most current rate, kinda crappy but it makes sense.

KC ok doesnt know fully what he is talking about...(please note its not as bad as the last poster, there is some knowledge behind his madness ) however...first of all your payment is not changed with a service call you just pay for what services you need. ie(which is semi expensive, to install a new door sensor is $80) Next if you move from ny to colorado you dont have to worry about service because you are moving to somewhere that slomins does not cover, therefore you are not responsible for moving with your service, its a legal thing, you will never have to pay a cancellation charge, just bring that up and know your legal rights and your home free. Next the whole wireless comment if BS, I have both wireless and hardwired in my house and it all works great with no extra charge, the install guy even asked me what I prefer.(Think of it this way...do you think a bank has a wireless system - I dout it) Install was a beauty as well as in my neighbors house as well. As for fire...thats a whole different thing, and I dont know about what really happens there, I am sure if your house burns down the last think on your mind is damn I owe a balance on that alarm system. But something I do agree on is that you shouldnt sign the 5 year agreement if you know you are moving. That's common sense 101, if something comes up between now and then that you have to move, you do have options. I recently spoke to my neighbor and he said he signed a renters agreement with them and just put $300.00 upfront for the 3rd year of monitoring and there is no contract. So Slomins is changing some of their ways to accommodate homeowners who are not going to be around long term.

PS keep in contact with your sales rep and everything goes smoothly.

PS did you notice that KCok's 8th word says...Dealer, which means in his specific area his company that he works for will do wired only. Thats great for the .000003% of the US population that he serves but what about the other 99.999997%
Dealers can be hit or miss I like to deal with the same company I bought the alarm from that does maintenance and customer service, and their own install from someone that just installs alarms only as his job.

Either way, I would suggest not skimping on equipment to adequately cover your houses needs and always! always! always! get at least 1 smoke detector in your house. I had a friend that left his stove on by accident and left the house, a fire started and his alarm notified the fire company and all he had to replace was his door knob. The kicker of this story is that he had service previously and canceled it but didn't cancel his phone line. Slomins sent the fire department and they were not even paying them. Later they called and asked if they want to startup monitoring again but the point is that was a major event in their lives.

Something negative: If you recommend someone you get 3 months free as advertised but you have to call and tell them when you want it posted to your account they don't do it automatically.

Hope this helps some of the less educated out there...ps ask for free equipment from your sales guy, it works (regardless of company)

I've been working for an ADT authorized dealer andd we purposely do not install Self Contained systems such as Lynx or Simon because of security reasons. Once it's ripped off the wall there's no security anymore. We never install a system into someone's property without a phone line, that's just a ridiculous statement, if signal between the installed control panel and monitoring station can't be established we don't get paid a penny, so saying simply: no phone line = no adt system installed. Slomin's is charging $29 a month with one year warranty included, what customers don't know is that if you want maintanance after the first year then your monitoring fee goes up to $40. Five year contract is another p1sser, imagine you move from NY to Colorado because you got a new job. Slomin's doesn't operate there so you are Ckufed, gotta pay for the remainder of the contract term and YES, they put LIEN on your house. ADT is in every state and Slomin's is in 4 +DC, plus ADT has a movers' program for customers. Free gimmick that Slomin's offers is straight up BS, it might be good for one out of 100 customers where as people hate hardwired systems, if you have a rather big house they'll have to staple the wire throughout your whole house and if you ask them for a wireless system, guess what, it costs MORE than ADT and Monitoring is more too. Overall if you compare Sr lomin's and ADT, Slomin's is a total joke, it's only good for someone who's going to stay and the same house for 5 years + and those who do not use the system at all so it doesn't break at all. Guess what's going to happen when you call slomin's for service call after your initial free 12 month warranty, to replace a wireless door sensor they'll charge you an arm and a leg ($200+). Also, you'll be lucky if service man will show up at your porch within a week, they don't have service force up to demand at all, everybody complains. FORGOT TO MENTION, I ran into a couple of Slomin's customers who had their houses catch fire, guess what happens then with your FREE system... Look at page 2 of your contract, it says that Total installation cost of your system is something like $1.300 and they give it to you for free with conditions, well, that's one of the conditions, to reinstall that system (within 5 years) you'll have to pay them that $1300 for that FREE system. Slomin's is a scam.

As a previous poster said, do your homework, read the contract and then make your conclusions. Do not buy a Lemon's (oops, I meant Slomin's).

This is a funny complaint because it is obvious that someone would put a lien on your house if you owed them 1600. most of which is an install charge. People that hate the company are people that usually have bad credit from signing contracts and hopping out of them screwing over the companies for their benefit. They let me sign over my new homeowner when I moved, and even if they didn't want the alarm I could sign up at my new house with like a $100 charge, not to bad if you ask me.

As far as the equipment, if you don't think the Gemini series is good look at the #1 largest co. in the US, ADT, these guys install a $20 unit that is supposed to be so special and it is a piece of ****. If someone breaks into your home they can smash the equipment and because there is no phone line service, your screwed. All your local companies are usually operating illegally and they don't even know it. There is a lot of legal stuff a security co must go through to install. Slomins is doing it the right way and if you have bad credit, chances are you will get turned down from Slomin's or they will make you pay your 3rd year in advance. Its a shame people want to take advantage or companies and other people and just screw them over by not paying. Be educated people, it helps!

No complaints here, called the 800 # they sent a rep to the home installed it in a few days and it works great.

I agree. I just had this same exact problem with the replacement of a "free" oil tank. Any ideas wher to go?

I have less than a quarter of a tank. They have always given me a delivery when it was more than half a tank. We have an agreement until August 23. There are ignoring our agreement so they can charge us new price. Which is bad business practice.

Faulty and outdated equipment, service call at 2:00 today. It is now 7:09 and hes still not here. Customer service says they only give "wiindow appointments" 5 hr windows? Even comcast isn't that bad! this is the third time they have done this to us. Can't wait for our contract to be OVER. we are NOT renewing with them. The worst customer service ever

New customer. The following is my opinion based on my awful and incredibly frustrating experiences. They are the worst! In my opinion their service contract is a sham and scam. They are clueless. Completely screwed up our burner, ignored or failed to realize despite my wife telling them we were out of oil. Cleaned the same parts on 3 different times before realized DUH...we were out of oil! And then...
I called them around 9:30 pm last night when I got home because there was soot all over the place from the boiler. "Stephen" the phone operator told me I could keep the boiler on despite the above. Really! Let's see, if the soot builds up it will catch fire. Thank goodness I called a friend who does service and shut it down.
The contract specifically states this is an emergency situation and they will respond 24 hours a day, 365 days a week under these specific circumstances. NOT TRUE. After promising to send someone in 2-3 hours I get a call back telling me they won't be there til between 8am-11am the next day. DESPITE THE CONTRACT!
The next day some idiotic supervisor tell us 24 hour service really means they can get there 24 hours from when they know. WHAT! That's complete bull. They specifically have a non-emergency clause in the contract. Everyone knows 24 hour service means they come out at all times of night. I suggest they don't want to pay the time and a half to their workers.
Of course the next day I call them at 8;15 am and they tell us we are first on the morning service list. REALLY! Four phone calls later during which we are promised someone within the half hour. They show up at ... 10:55. And of course they don't send the poor service guy with a vacuum to clean out the boiler (which by the way has soot up to the top of it!). ARE YOU KIDDING ME!
So, he has to call the company and ask them to send another guy out here with the vacuum! He arrives at 11:45 am.
My opinion: STAY AWAY FROM THIS HORRIBLY RUN COMPANY. THEY ARE CLUELESS AND GIVE YOU DANGEROUS AND STUPID ADVICE. This is the worst oil company we have ever experienced. EVER!

I agree! I feel swindled--I've used the alarm system without issues for four years, then they contacted me to offer a ONE time deal and that as a valued customer I was being offered a low price per gallon and was told I won't get anything cheaper than that! It was 3.19 a gallon guess what I could now get it at 2.29 with most oil companies. I called to cancel and they said I would be charged 400.00. Needless to say, this "loyal valued customer" is cancelling all services when the contract is up and will tell all my neighbors and friends to do the same. Shame on Slomin!

Wow, there are an awful lot of ppl that seem to have zero common sense. All alarm companies that give free basic alarms will require you to have a contract for a number of years. How else would they cover the cost? And in any sales deal where you ask questions that are important you must get it in writing! What if they're not ripping u off but the rep. Makes a mistake? And use your head... wireless systems require battery changes and signal strength plays a roll etc. So wired is always! Better. As for calls you must know if you have a hard copper phone line in your home before installation. Or your alarm will never know if the line has been cut or damaged and it cannot be changed later.(watch service ppl) and I suggest u pay a lil extra and get satellite connected unit so ur alarm calls as if on a cell phone. Also slomins has the cheapest monitoring rate. Especially if u get the warranty

Don't buy Slomin's. Worst support rep ever. Ca't access their website and the rep says it's an internet problem. Tell me to use Firefox. I use IE7 and it works for everything else including this board thankfully. I can't wait till my contract is over so I can dump them.

I've been a Slomin's alarm customer for almost 7 years now and I haven't had a complaint. The equipment and monitoring work, and I know this because once the cat set off the alarm (my husband locked her in our bedroom by accident and she set off the motion detector) and the police came to the apt., and another time my cleaning lady came a few hours before we were expecting her (we were supposed to be home when she showed up so we armed the alarm) and set off the alarm and the police came again. Every time I called Slomin's because we couldn't figured out what a beeping sound was for or for window decals, they helped via phone without incident. The sales rep told us that the system might not work without a standard landline, so we kept ours. Seems pretty cut and dry to me. Why would you sign a 5 year contract if you weren't pretty sure you weren't going to move? We knew we'd be in one place for at least 5 years which is why we did it. Some people expect everything for nothing, a bit unrealistic if you ask me. Slomin's is a cheap service. All I wanted was an alarm system with working monitoring, which I got. What else do you need if you're paying a small amount a month?

I am an alarm professional and competitor of ADT and Slomins. All alarm companies are after one thing and one thing only - recurring revenue. That's the bottom line. Truthfully find a company that you are comfortable with and use them. Slomins and ADT have a lot of satisfied customers but make no mistake about it - they make money on free alarms. The way the industry works is simple, we charge you $20.00 per month monitoring and $500.00 installation. Free alarm companies charge you nothing up front and $35.00 per month. Do the math its not free! Contracts are the only way for an alarm company to do business, without such wording alarm companies are liable for everything. Try a small alarm business owner and find out that the service they offer might be to your liking. Check references and don't be swayed by expensive alarm advertising. Ask a friend who they use and do your research. Good luck!

I totally agree about the complaints. Slomin has the worst customer service in the world. Their customer reps all show attitude when answering calls.
I call in to ask a question nicely. 1) Before completing the question. The male employee just answer "no" with a attitude. and He continues to argue and not listening to my question. Then he refuges to give his last name. 2) Call back again to see if I can talk to another employee. This times is a female employee. After answering my question with an attitude, she hangs up. Never seen an company with such bad and rude customer service.

These complaints appear to be contrived. Anybody with an education and brains can see that these complaints are planted.