SleepMasters review: No service, unhelpful, disinterested, devious, dishonest

We bought a bed from Sleepmasters the Crescent about 60days ago. We followed through on the exchange policy they have after 30 days, paid the difference in full to upgrade the mattress and are still waiting almost 4 weeks later. Management obviously follows the lax, moneymaking, disinterested attitude of the owners of sleepmaster since none have received sufficient training, are unable to follow up on company policies and never get back to you on any updates... We are at the stage of seeing a doctor because of the discomfort of the bed on the back and so the costs escalate - if you purchase from them, u will regret the decision!