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1.1 627 Reviews

Sky Sports Complaints Summary

14 Resolved
613 Unresolved
Our verdict: If considering services from Sky Sports with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sky Sports reviews & complaints 627

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L
6:31 pm EDT
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Sky Sports Commentator

I’m sick of listening to James Carragher reporting on Sky - l don’t understand a word he says, it’s just garbled ranting! Commentators are good when they are talking in the background about the sport not ranting which takes over the sport you’re watching. I think he must have something on you guys in Sky - how he’s still got a job after spitting on a child, arguing with co commentators and being unintelligible with his commentating! About time to get rid or l’ll get rid of Sky - plenty sports on other channels now be warned. Another pet hate is Sky having commentators of one of each colour white, black, brown, yellow, orange etc the list goes on - employ journalists, commentators etc who are the best at their job and who have a sense of humour! David Lloyd comes to mind!

Desired outcome: Get rid of James Carragher would be a start!!

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11:15 am EDT
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Sky Sports Sky golf commentator

Shame on you Nick Dougherty. Why leave talking about the leader in the Players Championship in favour what you called English interest in e very dismissive manner. Hope this was not racist conduct. What other reason could there be.? Don’t you think there would be considerably more Indian interest when their player who is only 320 in the world rankings is shaking things up? Made me very angry and disappointed in Sky sports .

Desired outcome: Nick Dougherty to explain publicly why he dismissed Lahiri so out of hand

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S
8:27 pm EDT

Sky Sports Sky sports

Watching a match between Bangladesh and Pakistan women World Cup cricket but it was finished half way and started to view England vs South Africa on two channels. Why not both matches at same time but different channel. Very disappointed. I missed half of my favourite match because you decided to telecast eng vs South Africa on two channels and not the pak vs bang live

Desired outcome: Please telecast all the matches and not just one. For instance rather than telecasting exact same match on two channels show both matches and people will watch the one the like.

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G
11:24 am EST

Sky Sports Golf coverage players championship

Your commentator deliberately goes out his way to mention how well scittish players are doing. He will miss them out when he can. Racist, shocking

Desired outcome: Education

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A
7:42 am EST

Sky Sports Sky Sports Scottish commentator

Andy Walker bias commentry, he can get a job with Rangers TV tomorrow, celtics goal shouldn't stand he. Said as it shouldn't have been a corner. You wouldn't hear if it was the Rangers as take a listen in when jers play against anyone blue tinted glasses.

I support a Edinburgh team with no bias.

Desired outcome: A training need for Andy

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9:29 am EST
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Sky Sports Sky Sports Rugby League commentator

I find it necessary to complain again about your rugby league commentator Phil Clarke.

I was always of the opinion that commentators were fair balanced and impartial. Unfortunately Mr Clarke has none of these attributes.

He never has positive comment or view while working on games involving Leeds Rhinos, whether this is down to his association with Wigan Warriors are an inability to acknowledge that Leeds are the most successful club in Super League history.

Either way Mr Clrke is driving people away from watching the sport on TV.

Sky need to up their game with regard to there coverage and commentary of Rugby League as Premier Sports and Channel 4 are outperforming them by some margin.

Maybe you should look back at games involving Leeds and listen to Mr Clarke's negativity

Desired outcome: Mr Phil Clarke to be removed from the commentary/punditry team of sky sports rugby league and to freshen the coverage of the sport

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LPrycee
Carlisle, GB
Apr 29, 2022 5:58 pm EDT

Totally agree with this comment. Jon Wells is also another biased Commentator. To actually witness him becoming angry over ‘yet again a Wigan’ match whereby Wigan were being beaten by StHelens was childish and transparent.

The Commentators clearly have an agenda! Personally this year I do firmly believe in the conspiracy to have Wigans name on every available trophy at hand.

Tonight I witnessed a Warrington side disrespected and dissected by the Commentary.

Indeed one comment made was “Warrington should use this second half as a good training session”!

Hardly the words of an unbiased Rugby League Official while discussing a game in play!

Over the past 4 weeks, the Commentary for each match played has been dominated by the Commentary team discussing Wigan.

Why aren’t Sky employed Rugby League players and enthusiasts to commentate on matches without displaying the unruly biases and discussions about one team in particular, a team which they all used to play for and support.

Prior to Catalan v Saint Helens quarter final match there was 4 minutes of discussion for the reigning Super League Champions and 20 minutes build up for Catalan!

Granted the match was played at the home of the dragons.

Tonight’s match was played at the home of Warrington, yet the talk between the commentators was all about Wigan. Warrington were only mentioned to disrespect and tear them down!

Why do Sky think it’s acceptable to employ Commentators who avoid discussing the game as a whole but prefer to discuss Wigan.

Last nights match Wakefield v Giants. The odd comment was made about the teams on the turf, instead the Commentators seen the Sky coverage as a platform to get again discuss Wigan!

Officials and RFL disciplinary boards are no different. Many Super League Fans from various Clubs are noticing the biases within the Cabinet!

I myself was personally told about how the Referees actually do throw matches to help certain teams achieve the result that is needed to progress further.

Bans are given for questionable labelled misconduct to players of certain club. Misconduct displayed by some teams, or should I say team, goes unnoticed or ignored!

Referees throw matches giving penalties in order to help a side progress forward. This I don’t assume the information I have came straight from a Referees mouth!

It has to stop. Sky Commentators for Super League need to be told to give encouragement for both teams playing, they need to stop with the insults. Again St Helens v Catalan, a commentator said “…. Catalan fans have won their team that penalty, they should try to get more for the duration of the match…”

Jon Wells, Phill Clarke commented with “… This year it’s time we see a new name on the Silverware, Wigan would be fitting and Field can make it happen…”

Something needs to be done. It’s a joke. I now have resorted to turning the TV down and watching the matches played.

I have not renewed my Sky Sports for next year.

Commentators need to take heed of the NRL. They have got it right and the discussion is about the Foitie played and not the team playing it!

ComplaintsBoard
D
1:24 pm EST

Sky Sports League cup final Gary Neville biased commentary

Gary Neville is so biased against Liverpool it is unreasonable to have him as a commentator for the league cup final. I would expect Sky to be more intelligent than to engage a former Man Utd player for such an important match that doesn't include this team. His bias has really spoiled the commentary.

Desired outcome: Apply some intelligence

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2:25 pm EST

Sky Sports Super league Hull kr v Castleford

The two presenters barrie macdermot Terry O'connor and there persistent bemoaning of players being carded for tackles that hit the head are so far removed from reality and sound like dinosaurs in a changing game.

This is to protect players as we now know as with football later head symptoms as a result of heads being hit.

Desired outcome: Give the company Sky the feedback and the presenters. And if necessary retrain them to understand the rules.

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4:14 pm EST
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Sky Sports Rugby league commontator Phil Clark

Yet again I find myself filing a complaint into the blatently biased commentary from your rugby league pundit Phil Clarke.

Every comment he makes is anti Leeds Rhinos, saying tries should not stand, players should be carded.

The difference with this man and your coverage of RL in general is getting worse, fans are being driven away by your commentary teams in particular Clarke.

Channel 4 and Premier sports coverage is far better.

You need to sort this out as we pay enough for your service to warrant a fair and balanced commentary team

Desired outcome: The removal of Phil Clarke from his duties

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4:49 pm EST

Sky Sports Football commentators

I just watched the Liverpool v Leeds football match and I thought the match commentators are supposed to be non-biased...neutral in other words. The 2 match commentators might as well as both been Liverpool supporters. All they could do is big up Liverpool and talk crap about Leeds, I for 1 won't be renewing my sky subscription next season, maybe time for BT sports next year

Desired outcome: Don't have ex- team players commentating on there own old clubs

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7:22 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sky Sports - Jamie Carragher

On Saturday Jamie Carragher was co commentator on The Manchester City v Tottenham Hotspur game. During the commentary he whooped with joy when Spurs Scored as he is incapable of being objective about anything to do with Liverpool Football Club. I am a long standing sky customer and a even longer standing Manchester City season ticket holder I was at the...

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H
3:17 pm EST
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Sky Sports The poor delivery of Jamie Carragher in football commentary.

I am not complaining about the content of Carragher’s delivery. The problem is centered round the rushed, garbled delivery, largely in vernacular, which is at times indecipherable. Given that many viewers do not have English as a first language, some advice/speech and language therapy should be offered to him to deliver commentary which is both professional and intelligible.

He is not alone in requiring this, but far and away the most needy.

Desired outcome: As above

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J
10:19 am EST

Sky Sports Netball

Why is it that some netball commentators constantly talk through each quarters rather than commentate on the game. They welcome new viewers to the sport, yet spend so long labouring about one point, one player, their personal views on England set up etc. etc. Just be brief Tamsin Greenway is the biggest culprit I turn the volume down when she's commentating. She gets too technical for toolong, she should adapt her knowlege so all can understand the game. Caroline Barker also asks co commentators too many random questions through the quarters that encourage drawn out responses. At times you actually cannot concentrate ir focus on the match sone even miss when the subs come.

Pam Cookey is relatively new to commentating so there's also room to improve. She gets drawn into the laborious chat, with commentators but by talking less she always tries to demonstrate her passion during the match that she's actually following. Whilst commentating, she applaudes players for executing skills and slips in brief explanations for various umpires calls, taking time to quickly explain the netball rules Finally netball is a very fast game. Please stop showing replays during a passage of play, time them better. Love netball hate idle chit chat. please review to make the viewing more enjoyably

Desired outcome: Commentators to focus more the game. Less idle chit chat. Explain the rules better for newcomers

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K
8:44 am EST

Sky Sports Super League promotion video

There are 12 teams in the Super League. I would like to know why 10 of the teams were featured in the video with 2, Salford and Toulouse, completely absent.

Desired outcome: An explanation for the exclusion of Salford and Toulouse from the promotional video please.

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11:24 am EST

Sky Sports coverage of PSL 7

I am very annoyed that Sky was given the PSL 7 franchise, yet Sky has decided to show shortened live programmes, missed matches, and/or started broadcasting mid-match! Why is this allowed to happen when people pay to watch the live matches in full. Pull your finger out.

Desired outcome: Be professional and allow the fans to watch the live matches in full. Not rely on highlights. We paid to watch these.

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9:01 am EST

Sky Sports Deafening stance with Kris Boyd

Hi I am contacting you about the worrying statement by one your colleagues about what he thought the Rangers players should have done to the Celtic captain, who is playing with a protective face mask after suffering two broken bones on his cheek.

Anyone who thinks that going onto a football pitch and deliberately trying to harm someone who is wearing a protective mask is unbelievably wrong in so many ways.

Sky’s silence on this matter is very wrong, it looks like yourselves are condoning such behaviour, which makes yourselves guilty by associating.

Desired outcome: To hold the person accountable for their actions

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8:33 am EST

Sky Sports Sky sports coverage involving Kris Boyd

As other complaints I've seen about Kris Boyd. I don't understand why he is constantly the pundit used for Celtic games. He is clearly a Rangers fan and has nothing positive to say about Celtic. If he does say something positive, it is always covered by a caveat of something else. He's stated, in a newspaper article, that someone should have had a go at somebody with an injury, Celtic Captain McGregor, which is repugnant from an ex professional footballer. What sort of advice is that too give to youngsters. I know you have had hundreds of complaints re Kris Boyd's involvement in Celtic games yet you still continue to use a person who can't hide is dislike of Celtic and his joy when Celtic loose. I ask your consider his use for Celtic games.

Desired outcome: That your stop using Kris Boyd as a pundit in Celtic games

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7:09 am EST
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Sky Sports Kris boyd presenter

Will cancel my 2 contracts with sky mobile. My brother and sister are going to cancel their sky tv. Kris boyd comment on callum mcgregor is outrageous. Going to get friends and work colleagues to do the same. Terrible Terrible . 02/02/2022

Desired outcome: Sacked

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3:02 am EST

Sky Sports Sky presenter

I’d like to complain about the general conduct of kris Boyd and his anti Celtic comments on the Scottish football coverage.

For years now, we’ve been subjected to his poor, stuttering, bumbling, senseless ‘commentary’ or seriously deluded views, not quite as impartial as other real pundits.

It’s quite tiring and very repugnant.

More so his recent conduct in his ‘column’ in the sun newspaper (04/02/22), actually calling for violence on a fellow footballer is heinous.

He said he was disappointed that no one ‘tested’ out a medical mask designed to support a fractured cheekbone and in doing so inferred someone should have ‘with intent’ injured an opposition player.

If that is what your company supports, and indeed promotes, then you should hang your head in shame.

I for one, will be cancelling my subscription and never paying for a Sky service until he is removed.

Desired outcome: This disgraceful human be removed from post

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4:19 pm EST

Sky Sports Kris Boyd

We know that all pundits have their own team and often this bias is shown in varying degrees, depending on the pundit, in what they say and in their general demeanor. But Kris Boyd takes this to another level. He can't even pretend to be independent or a neutral. To say that Rangers should have "targeted Calum Mcgregor" (referring to his injury) is an absolute disgrace. Scandalous in fact. For a former professional footballer to suggest injuring another would be a good idea borders on criminality. When is Sky going to get rid of this man? Not as if he is any good either, as his "analysis" is a joke.

Desired outcome: Sacking of Kris Boyd

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