I placed a trial order on 05/09/25. It took forever for the product to deliver, yet you are allowed 21 days from order date to review; therefore, not much time to tell if beneficial or not.
Per medical advice, I initiated a return on 05/23/25 requesting a return label. SkinnyFit states that a return initiated with 21 days from order date will not be charged. After reading on the perils of others with this company, I decided to return the product, with all delivered items, to the return address listed on the envelope I received. I notified SkinnyFit of this. I explained that I never received my return label, never received a return phone call after leaving my number, never could get an answer after being on hold for several minutes. My husband even tried calling for me as well with no answer and no return call to him.
SkinnyFit returns emails with verbiage including a statement my money would be refunded. My return was initiated before the money was taken out. I have proof of return on 06/02/25 after mailing on 05/28/25.
Skinny fit charged me on 06/04/25.
On 06/11/25, I emailed them proof of my return. I have also contacted my bank and included them in email. Several people have stated they were placed on monthly program even thought the company states this trial period is not monthly and I am hopes this is the end of my association with skinnyfit with my money returned.
I tried this product because two people I admire a lot had responded with favor on Facebook, I never talked to them. Shame of me and shame on SkinnyFit.
Claimed loss: 106.40
Desired outcome: Return of my money as promised with no further association with this company.
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