SkinMedica’s earns a 1.0-star rating from 0 reviews and 14 complaints, showing that the majority of skincare enthusiasts are dissatisfied with their products.
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SkinMedica TNS Serum Review: Disappointing Results and Severe Skin Reaction
So, I tried SkinMedica's TNS serum and at first, I was really into it. But after using it for just four days, I started to notice some serious issues. My skin was getting all lurn-like and I was having a really bad reaction. It's been two weeks since I stopped using it and my neck and face are still swollen, bright red, and painful. It's a total bummer because I paid $250 for this stuff and now I'm just miserable. I don't know if I would recommend this product to anyone else, but maybe it just didn't work for me.
SkinMedica Vitamin C&E Cream and Serum: My Experience with Serious Burns and Swelling
So, I tried out SkinMedica's vitamin C&E cream and serum that I got as a sample. I used it for a couple of days and felt a bit of tingling, but I thought it was normal. Boy, was I mistaken! I ended up with some serious burns and my eyes and neck were swollen with a rash. It was not a good experience, and I won't be using it again.
SkinMedica Products: Impressive Results with a Customer Service Hiccup
I gotta say, I've been using SkinMedica products for a while now and I'm pretty impressed with the results. However, I did have a bit of a hiccup recently when the pump on my product broke. I called up their customer service line to report the issue and get a replacement, but the guy who answered the phone seemed like he was having a rough day. Maybe he hates his job, who knows?
Anyway, it was a bit disappointing to have a negative experience with SkinMedica's customer service, especially since our practice purchases a lot of inventory from them. And this isn't the first time I've had an issue with the same guy. But hey, I guess everyone has their off days, right?
Despite this one hiccup, I still think SkinMedica is a great brand. Their products really do work wonders for my skin. I especially love their TNS Essential Serum - it's a bit pricey, but totally worth it in my opinion. And their HA5 Rejuvenating Hydrator is a game-changer for anyone with dry skin like me.
Overall, I'd definitely recommend giving SkinMedica a try. Just be prepared for the occasional grumpy customer service rep!
Is SkinMedica Legit?
SkinMedica earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for SkinMedica. The company provides a physical address, 5 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Skinmedica.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Skinmedica.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
SkinMedica as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up SkinMedica and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Skinmedica.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on skinmedica.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While SkinMedica has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 14 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to SkinMedica. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Expired Skinmedica Products - No Expiration Date Listed
I bought some Skinmedica Lytera and Retinol Complex after getting a facial. I didn't open them for a while 'cause I still had some other stuff to use up. But when I finally did, they looked kinda weird, like they'd changed color or something. So I called the office to ask about it. They said the products were too old and I should toss 'em. But there's no date on the bottles or anything, and I've got other stuff that's still good after years. So I'm pretty bummed out about it.
Mixed Review: SkinMedica's Website is Great, but Their Post Care Products Didn't Work for Me
from allergic reactions. I had to stop using it immediately and switch to a different brand. It's a shame because I had high hopes for SkinMedica, but unfortunately it just didn't work for me.
However, I do have to say that their website is very user-friendly and informative. It's easy to navigate and find the products you're looking for. They also have a wide range of products for different skin concerns, which is great. I appreciate that they have a section on their website dedicated to educating consumers about the science behind their products and the ingredients they use. It shows that they are transparent and committed to providing quality skincare.
Overall, while I had a negative experience with their post care products, I would still recommend checking out SkinMedica's website and exploring their other products. Just be cautious and do a patch test before using any new product, as allergic reactions can happen to anyone.
Lesson Learned: Always Patch Test New Skincare Products
So, I got this product from my dermatologist and I was pretty excited to try it out. I washed my face the night before and applied it before going to bed. But when I woke up in the morning, I was in for a shock. My face was all swollen and red, and it looked terrible. I was so upset that I wanted to cry. Thankfully, I was able to see my doctor that day and she prescribed me some prednisone to help with the inflammation.
I learned a valuable lesson from this experience - not all products are meant for everyone. It's important to be careful when using new skincare products, especially if you have sensitive skin like me. I wish I had done a patch test before using this product all over my face. That way, I could have avoided this whole ordeal.
Despite my bad experience, I still think SkinMedica has some great products. I've heard good things about their TNS Essential Serum and their HA5 Rejuvenating Hydrator. I might give them a try in the future, but I'll definitely be more cautious next time.
Disappointing Results: SkinMedica Products Caused Redness and Swelling
I recently got my hands on some SkinMedica products and was excited to try them out. I purchased the toner, cream for redness, HA5, and moisturizer. I began using them on Tuesday night and by Thursday night, I noticed that my face was red and swollen. Unfortunately, it has only gotten worse since then and my eyes are now slanted due to the swelling. I stopped using the products on Friday and have been taking Benadryl in hopes of reducing the swelling. I am hoping to see my dermatologist tomorrow to get some relief.
I must say, I am quite disappointed with the results of these products. I am 64 years old and have very few wrinkles, so I was hoping that these products would help maintain my youthful appearance. However, the redness and swelling have made me look much older than I am. I am not sure what caused this reaction, but I am hesitant to try SkinMedica products again in the future.
Overall, I would not recommend these products to anyone who has sensitive skin. While they may work well for some people, they did not work for me and caused a lot of discomfort. I am hoping that my dermatologist will be able to provide some relief and help me get my skin back to its normal state.
Disappointed with SkinMedica: Lack of Transparency and Short Lifespan of TNS Product
I was really excited to try out SkinMedica's products after browsing their website. I ended up ordering four of their best lines and spent over $600. However, when I received the products, I was disappointed to find that I couldn't see the actual product inside the bottle. It made it difficult to know how much I was using and when I needed to reorder.
Despite this, I decided to give their TNS product a try. It cost me $295, but I was willing to invest in a product that promised to work wonders for my skin. I followed the directions on their website and used one drop in the morning and one drop in the evening. After two weeks of consistent use, I was excited to see if there were any noticeable changes in my skin.
Unfortunately, a few days ago, I went to use the TNS product and nothing came out of the bottle. I tried everything I could think of to get it to work, but it was completely empty. I was frustrated and disappointed that I had spent so much money on a product that didn't even last a month.
Overall, I expected more from SkinMedica as a company. While their website and products seemed promising, the lack of transparency with the packaging and the short lifespan of the TNS product left me feeling let down. I'm not sure if I'll be purchasing from them again in the future.
Beware of Unauthorized Sellers: My SkinMedica Experience with Overstock
I recently purchased SkinMedica's Lytera 2.0 and Essential Serum from Overstock, and unfortunately, my skin had a terrible reaction. It became itchy and red, causing me a lot of discomfort. After doing some research, I discovered that Overstock is not an authorized seller of SkinMedica products. This made me question the authenticity of the products I received and what chemicals they may contain.
I have used SkinMedica's skin care line in the past and had great results, but I always purchased it from a dermatologist. This time, I thought I would save some money and try buying it through Overstock. However, after this experience, I will never make that mistake again. It was a scary situation, and I am now hesitant to try any SkinMedica products in the future.
I urge anyone considering purchasing SkinMedica products to do so from an authorized seller, such as their official website. It's not worth risking a bad reaction or potentially harmful chemicals in your skincare routine. Overall, I am disappointed with my experience and hope others can learn from my mistake.
SkinMedica's TNS Essential Serum Caused Allergic Reaction - Beware!
I gotta say, I had a pretty bad experience with SkinMedica's TNS Essential Serum. I mean, I'm not one to complain, but this stuff really messed up my skin. I had an allergic reaction that was no joke. And let me tell you, SkinMedica needs to take some responsibility for this. They should have a warning on the product that people with sensitive skin might have a reaction. And they should be educating healthcare providers to ask about skin type before just handing this stuff out like candy. I mean, I get it, they want to make sales, but come on.
It's been weeks since I used this serum and my skin is still healing. I have the pics to prove it. And I'm still worried that there might be some permanent damage. I mean, this stuff is not for everyone. And it's not like I have some crazy rare skin condition or anything. I'm just a regular person with regular skin.
So, if you're thinking about trying SkinMedica's TNS Essential Serum, just be careful. Make sure you know what you're getting into. And if you have sensitive skin, maybe look for something else. I'm not saying this stuff is terrible for everyone, but it definitely wasn't right for me.
the miracle didn't happen
I wonder how this company is still in business after so many negative reviews about skin reaction. I won't be the first person who's gonna say that their products didn't work for me as well. I got an allergic reaction the next day after using their anti-age cream and my face was red. I was so scared and went to my doctor the same day just to calm down and to hear I will be ok.
Ladies, don't fall for their ads, don't buy anything from them for your own safety and beauty.
vaniqa cream
I have been using the Vaniqa cream for years now. Did you change this formula? Now the area that I put the cream is so dry and flaking. Always looks red and the hair continues to grow. It does not seem to work any longer and my skin looks terrible. What happened? It no longer works and is completely drying. I have not changed how I used the product.
Bad product
I found many positive reviews about SkinMedica online and decided to try their products. Ordered a skin protection from them and it arrived in a timely manner, I was very impressed with the delivery.
Used the cream for about three days and noticed that there was something wrong with my skin. After I used the SkinMedica cream I felt I strange itching and later I noticed that some strange red spots started to appear on my skin.
So literally I had an allergic reaction to SkinMedica skin protection cream. There was no where written that their product may cause that kind of reaction. When I stopped using the cream my skin came back to normal.
I'm very disappointed.
Avoid this place at all costs
Horrible customer service. I have purchased a few of the creams and i liked them all except for the one for Redness which was recommended for my rosacea and it cost 75 dollars. My rosacea is so much worst, it really flared up and my face burned. When i sent the cream to skin Medica in NY more than hald full, they refuse to replace it with one of the creams i do like or to give me some type of reimbursement or anything whats so ever. now i'm out the money for the cream along with the shipping and packaging to send the cream to the company. JUST AWFUL! They should be so happy i'm not seeking compensation for how much worse my rosacea got from using their cream!
Overview of SkinMedica complaint handling
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SkinMedica Contacts
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SkinMedica phone numbers+1 (866) 867-0110+1 (866) 867-0110Click up if you have successfully reached SkinMedica by calling +1 (866) 867-0110 phone number 0 0 users reported that they have successfully reached SkinMedica by calling +1 (866) 867-0110 phone number Click down if you have unsuccessfully reached SkinMedica by calling +1 (866) 867-0110 phone number 0 0 users reported that they have UNsuccessfully reached SkinMedica by calling +1 (866) 867-0110 phone number+1 (855) 754-6700+1 (855) 754-6700Click up if you have successfully reached SkinMedica by calling +1 (855) 754-6700 phone number 0 0 users reported that they have successfully reached SkinMedica by calling +1 (855) 754-6700 phone number Click down if you have unsuccessfully reached SkinMedica by calling +1 (855) 754-6700 phone number 0 0 users reported that they have UNsuccessfully reached SkinMedica by calling +1 (855) 754-6700 phone number+1 (888) 324-2745+1 (888) 324-2745Click up if you have successfully reached SkinMedica by calling +1 (888) 324-2745 phone number 0 0 users reported that they have successfully reached SkinMedica by calling +1 (888) 324-2745 phone number Click down if you have unsuccessfully reached SkinMedica by calling +1 (888) 324-2745 phone number 0 0 users reported that they have UNsuccessfully reached SkinMedica by calling +1 (888) 324-2745 phone number+1 (760) 448-3620+1 (760) 448-3620Click up if you have successfully reached SkinMedica by calling +1 (760) 448-3620 phone number 0 0 users reported that they have successfully reached SkinMedica by calling +1 (760) 448-3620 phone number Click down if you have unsuccessfully reached SkinMedica by calling +1 (760) 448-3620 phone number 0 0 users reported that they have UNsuccessfully reached SkinMedica by calling +1 (760) 448-3620 phone numberVice President+1 (760) 448-3651+1 (760) 448-3651Click up if you have successfully reached SkinMedica by calling +1 (760) 448-3651 phone number 0 0 users reported that they have successfully reached SkinMedica by calling +1 (760) 448-3651 phone number Click down if you have unsuccessfully reached SkinMedica by calling +1 (760) 448-3651 phone number 0 0 users reported that they have UNsuccessfully reached SkinMedica by calling +1 (760) 448-3651 phone numberSenior Product Manager Pharmaceutical
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SkinMedica address2525 Dupont Drive, Irvine, California, 92612, United States
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SkinMedica social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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