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CB Theme Parks Six Flags Entertainment 2201 E Road to Six Flags St, Arlington, TX, 76011, US
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Six Flags Entertainment
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Six Flags Entertainment company logo

Six Flags Entertainment

2201 E Road to Six Flags St, Arlington, TX, 76011, US
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7:21 pm EDT
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Six Flags Entertainment - Six Flags Entry

So bought 2 tickets and 2 flash passes for future date online. On the day I arrived and when scanning my barcode it was 'sorry that was used already'. They had said 1 week earlier the barcode was scanned and there was nothing I could do. I had to prove I was not there or I had to buy a new ticket. The flashes I bought was not used and everything had that date on it. So how can the barcode be scanned? Ended up having to buy 2 new tickets to get in. Looking now to get a refund because something is really wrong. Please if you go watch out for theft of your barcodes it could turn your nice vacation into a disaster.

Claimed loss: 2 tickets of $65 total $130.

Desired outcome: Refunded or free entry for following season

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4:16 pm EDT
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Six Flags Entertainment - cancelled transaction not received

i went to the guest service desk to purchase tickets .The lady said tickets was $44 and something so I told her I wanted 5 tickets so i used my cash app card to purchase tickets but i was charged almost $500 and i only had $405 dollars on my card so the transaction was supposed to be cancelled but its been 5 days and i still havent recevied my money back and i really need my money please after that thats when she told me that the $44 was how much it was online...all she had to do was tell me that at first

Desired outcome: PLEASE GIVE ME MY $405 BACK PLEASE

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12:04 pm EST

Six Flags Entertainment - Nearly $400 in tickets (2 guests, parking, & flash passes) "expired" because six flags chose to close

Nearly $400 in tickets (2 Guests, Parking, & Flash Passes) "Expired" because Six flags chose to close because it is a bit cold (no rain or snow in forecast). We were told we could not get a refund or new tickets because tickets we purchased for Jan 02, 2022, are not valid in 2022 (since they were purchased 29DEC2021 for Jan 02, 2022). This is theft pure and simple!

Desired outcome: Return our money!

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Seng Saefong
, US
Feb 14, 2022 12:47 am EST

I am having the same issue. I bought mine in September 2021 with the advertisement that my season pass will be good through end of 2022. Yet, when I checked my pass, it shows expired 1.2.22.

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