Sitejabber review: Support posted review without consent and deleted account after I asked to fix the "continue" button

So when I was trying to file a complaint about Monkeytype in Sitejabber (I wrote the same thing as the Monkeytype complaint here), the continue button doesn't work. I double checked if I did anything wrong. And there's nothing wrong. So I contacted support and said the continue button was not working and I provided every stuff that I did there (like the rating and stuff like that) and I said it was a bug. I did press the checkbox (based on my experience) and it still doesn't work and I mentioned it there. I also noticed that my account was deleted or removed because I was inactive despite that I still have my account and I didn't notice it until I checked on Jul 31, 2025. And if you look at the pictures below, that's what I said to them (note that the first response is too long and couldn't be shown. So it's skipped to the 2nd response). If they respond next after that, I'll update it here

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