CreativeMarket’s earns a 1.6-star rating from 2 reviews and 10 complaints, showing that the majority of designers and creatives are dissatisfied with digital assets and resources.
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I signed up for the Free Goods
This site has digital purchases for creative artists and designers--or people like me who want fonts and images. I signed up because you can get 6 Free Goods a week. I mostly download free fonts--usually handdrawn--and jpg or png files. There are also brushes and stuff for Adobe Illustrator and instagram themes and mockups which I don't use. Everything downloads fine. And, it's nice to get free stuff. Most come with a license to use it commercially up to 50 or 100 times. Some of the free stuff have unlimited commercial licenses which is great.
CreativeMarket is fantastic company
The negative review above was written by Jio Lucci a cyber bully. He has posted reviews on the [redacted] Scam.org and many others calling the owner Ken a drug addict and even accused him of extortion. Google this guys name Jio Lucci and you will see he posts these same remarks against the landlords who have evicted him for non payment of rent, his own daughters who were put into foster care after he abused them and even the people who have filed lawsuits against his (get this) coaching company working with kids.
CreativeMarket Complaints 10
Disappointing Experience with CreativeMarket: Misrepresented Product and Refund Trick
I just had an experience with CreativeMarket that left me feeling pretty frustrated. I decided to buy a product from their website, and while the description seemed okay, the images were showing something completely different. When I received my purchase, I quickly realized that it was completely worthless to me. I reached out to their support team hoping to get a refund, but unfortunately, they used a trick to avoid giving me my money back. They claimed that since the product was digital, it couldn't be broken, and therefore, they wouldn't issue a refund.
I have to say, I was pretty disappointed with this response. I understand that digital products can't be physically broken, but that doesn't mean they can't be misrepresented or not live up to expectations. It felt like CreativeMarket was more concerned with keeping my money than making sure I was satisfied with my purchase.
Overall, I would say that my experience with CreativeMarket was not a positive one. While I appreciate the variety of products they offer, I don't think I'll be using their website again in the future. It's a shame, because I was really excited to try out the product I purchased, but now I'm left with something that's completely useless to me.
Disappointing Membership Experience with CreativeMarket: Unfair Credit Policy
I gotta say, I was pretty disappointed with CreativeMarket. I signed up for their membership, which was supposed to be a good deal, but when I tried to cancel it, they wouldn't let me keep the credits I had paid for. I mean, come on, that's just not fair. Most other companies would let you keep them or at least use them until the end of the year. It's like they're trying to take advantage of people. I wouldn't recommend using CreativeMarket at all, to be honest. There are plenty of other places to get design resources that don't have such predatory practices.
CreativeMarket: A Scammer's Paradise - My Experience and Warning
I recently had a bad experience with CreativeMarket. It seems like something fishy is going on with this website. I heard rumors that they were taken over by bandits, but I'm not sure if that's true. What I do know is that they are stealing money from their authors. They raised the commission to 50%, which is outrageous. As a seller and regular buyer on the site, I was shocked when my account was shut down after I had made over $13,000.
I'm not one to take things lying down, so I'm planning on taking them to court. This company is a scammer and I don't want anyone else to fall victim to their deceitful practices. I strongly advise against buying or selling anything on CreativeMarket. It's just not worth the risk.
I used to love this website and the community of creatives that it brought together. It's a shame that things have taken such a turn for the worse. I hope that they can get their act together and start treating their customers and authors with the respect they deserve. Until then, I'll be taking my business elsewhere.
Is CreativeMarket Legit?
CreativeMarket earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
CreativeMarket has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of CreativeMarket's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Creativemarket.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Creativemarket.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for CreativeMarket have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up CreativeMarket and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Creativemarket.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While CreativeMarket has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Okay Service, Great Products: My Experience with CreativeMarket
I had some real issues trying to buy just one thing from CreativeMarket. It was a real pain in the neck, let me tell you. I waited a whole day and didn't hear a peep from them. And then, as soon as they got my cash, I couldn't even get into my account anymore. What a drag!
But, after a few days, I finally got through to someone and they sorted everything out for me. So, I guess the service was just okay, nothing to write home about. But, the stuff I bought was exactly what I was looking for. So, I guess that's something, right?
CreativeMarket Review: Cool Products, But Shady Privacy Policies
I gotta say, I had a bit of a rough time with CreativeMarket. I wanted to delete my account, but they wouldn't let me. They disabled it instead, which I guess is better than nothing, but still. Their reasoning was that if you don't live in the EU or California, they don't have to delete your account even if you ask them to. That just seems shady to me. Like, why wouldn't they want to delete my account if I asked them to? What are they trying to hide?
I don't know about you, but I don't want my personal data floating around out there if I don't want it to be. And if a company isn't willing to respect my wishes and delete my account, then I don't really trust them with my information. It's just common sense, you know?
Anyway, I'm not the only one who's had issues with CreativeMarket's privacy policies. I've seen a lot of people online complaining about it. Some folks are even looking into legal action, which I think is totally understandable. If a company isn't willing to do the right thing when it comes to privacy, then they should be held accountable.
All that being said, I do have to give CreativeMarket credit where credit is due. They do have a lot of cool stuff on their site. I've bought some really great design assets from them in the past. But at the end of the day, I just can't get past their sketchy privacy policies. It's just not worth the risk, you know?
CreativeMarket's Recent Changes Leave Customers Disappointed: A Review
CreativeMarket is a website that offers a wide range of creative products for artists and designers. However, there have been some recent changes that have left many customers feeling disappointed. One of the biggest issues is the reduction of the cookie window from 1 year to 30 days. This decision was made by the customer team, and many people feel that it was a poor judgement call.
The problem with this change is that it makes it much harder for artists to earn commissions on their products. With such a short window, it's unlikely that customers will return to the site and make a purchase within that time frame. This means that artists will see a decline in their sales and earnings, which is a major problem.
Another issue that has been raised is the conflict of interest within the company. Not only do they rip off partner commissions for their own benefit, but even their own team has stores selling products on the site. This has resulted in their own shop being featured prominently on the front landing page, which is unfair to other artists who are trying to sell their products.
Overall, these changes have left many customers feeling frustrated and disappointed. It's clear that the customer team needs to take a step back and reconsider their decisions, as they are having a negative impact on the site and its users. Hopefully, they will listen to feedback and make changes that benefit everyone involved.
Disappointing Experience with CreativeMarket's Pro Account: Limited Assets and Poor Customer Service
I gotta say, I was pretty disappointed with CreativeMarket. I signed up for their Pro account, but man, was it a letdown. The selection of assets was seriously lacking - I mean, come on, give me something to work with here! And to top it off, once my subscription was over, I couldn't even access the files I had "purchased." What kind of nonsense is that?
To make matters worse, their customer service is a total snooze-fest. It took them days to get back to me when I had a question. I mean, I get it, they're probably busy or whatever, but come on guys, step it up!
Honestly, it's like they took a page out of Adobe's book and decided to lock up all your files once you stop subscribing. What a joke, am I right?
All in all, I wouldn't recommend CreativeMarket to anyone. Save yourself the trouble and go somewhere else.
CreativeMarket Review: A Cautionary Tale of Theft and Creativity
I decided to give CreativeMarket a try and opened up my own shop. I uploaded a total of 16 files to sell as products. However, after just 3 days, I discovered that 4 of my products were already available for free on other web resources. I was shocked and disappointed to see that none of my products had been sold yet, but they were already being distributed for free.
It was clear that my files had been stolen from the web server, as they had the exact same title, description, and requirements as my original products. I couldn't help but wonder who was responsible for this theft. Was it the administrator of CreativeMarket or one of their employees?
If I had known that this was going to happen, I would have never started selling on CreativeMarket in the first place. It's a shame that my hard work and creativity were stolen and distributed without my permission. I would advise others to be cautious when using this platform and to take measures to protect their work from theft.
Despite this negative experience, I must say that CreativeMarket does offer a wide range of products and resources for designers and creatives. The platform is easy to use and navigate, and there are many talented artists and designers who sell their work on the site.
Overall, I would recommend CreativeMarket with caution. While it can be a great resource for finding unique and creative products, it's important to be aware of the potential for theft and take steps to protect your work.
Fraudulent Purchases and High Fees: My Experience Selling on CreativeMarket
Hey there,
I wanted to share my experience with CreativeMarket, and I have to say, it's been a bit of a rollercoaster ride. As a seller, I was excited to join the platform and start selling my digital products. However, I quickly realized that there were some issues with the management of the site.
One of the biggest problems I encountered was fraudulent purchases. It seems that CreativeMarket doesn't have a very robust system in place to prevent these types of transactions. As a result, I had several sales that were refunded due to fraudulent activity. This was incredibly frustrating, as it meant that I wasn't making any money from my sales.
To make matters worse, CreativeMarket deducts a tax of 15% from each sale, on top of the 70% they take as their commission. This means that as a seller, I was only getting 50% of each sale. And when you factor in the refunds, it felt like I was giving away my products for free.
Overall, I have to say that my experience with CreativeMarket has been pretty terrible. The management of the site leaves a lot to be desired, and the fees they charge are pretty steep. If you're thinking about selling on CreativeMarket, I would advise you to proceed with caution.
Creative Market's Device Authorization Policy Causes Frustration and Inconvenience
I recently tried to access my Creative Market account through Facebook and was able to login without any issues. However, when I tried to access my settings, I was met with an unexpected roadblock. Apparently, I needed to authorize my device in order to proceed. Unfortunately, my account had an old email address that I no longer had access to, which made it impossible for me to authorize my device or make any changes to my settings.
As a result, I found myself stuck in a perpetual loop of frustration. I couldn't cancel my subscription or make any updates to my account because of this issue. When I reached out to Creative Market for help, they informed me that they were unable to change my email address in the backend. This left me feeling helpless and unsure of what to do next.
To be honest, the whole situation is just plain stupid. It's frustrating to encounter such a simple issue that prevents me from accessing my account and making necessary changes. I hope that Creative Market can find a way to resolve this issue in the future so that others don't have to go through the same headache that I did.
Overview of CreativeMarket complaint handling
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CreativeMarket Contacts
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CreativeMarket emailshello@creativemarket.com98%Confidence score: 98%Supportsupport@creativemarket.com96%Confidence score: 96%Support
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CreativeMarket social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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